Initially we got a tiny room, barely big enough for two people, but we were upgraded to a larger room.

The staff was really helpful and went the extra mile. The location is very central.

Stayed in June 2024

Sliding door for bathroom leaves approximate 5 inch gap at bottom. Also, entryway/stairway needs new carpeting.

Room #4 extremely clean and charming.

Stayed in May 2024

No normal windows a bit claustrophobic

Location in Central Oxford great

Stayed in June 2024

We are seniors with arthritis and joint problems visiting from the USA. Due to my inexperience, I booked into this charming hotel without inquiring about an elevator. There isn’t one! We struggled getting up and down the many uneven steps. However, the staff was helpful and assisted us with out luggage when we checked out and get a cab. FYI this hotel is not staffed around the clock, but are available by telephone.

Lovely rooms, but small. No dressers to unpack. But newly renovated and nice bathrooms in a centuries old building in Oxford. Good walking options to colleges, restaurants, and shopping.

Stayed in May 2024

There was trouble with the toilets in both the bathrooms of room 9 and 10. I was in room 9 and it was slow to fill but otherwise ok. Room 10 had issues where the toilet was leaking, she emailed the property but hadn’t heard anything back from them via email and the second night it leaked again all over the bathroom floor - hopefully this will be sorted by time next person using the room

Location was excellent for the work conference we were attending and the rooms were spacious and well presented. The WiFi worked well and the shower was a rainfall shower which are always lovely. Tea kettle in the room with nice cups and secure locks with codes on the door

Stayed in March 2024

Excellent location, beautiful historical building sensitively renovated..

Stayed in February 2024

The stairs need a bit of work. They are uneven in height and a couple of us almost fell a couple times. We had to request the heater/boiler be turned on.

Location was ideal.

Stayed in February 2024

The TV does not work Was a bit smelly No windows I thought it was a hotel but soon as I paid I was sent a message with a code to enter a door downstairs and a code for the room door. This is NOT A HOTEL. More like an Airbnb

Location Comfortable bed

Stayed in February 2024

Finding hotel was very difficult as down a side alley and little to no signage. No reception so totally reliant on text message info. Also no info on check out provided.

Room was very nice but small. Bed very comfortable and decor stylish and modern.

Stayed in February 2024

No opening window, vellum would not stay open due to rain sensors. No proper daylight so the room was cell like.

Breakfast was a self service buffet in a separate room. Adequate but all long life products so not great quality. No staff interaction at all.

Stayed in November 2023

No staff or place to store luggage.

Room was very clean and comfortable. Price was a good value.

Stayed in September 2023

Only a ceiling window, which made the room dark without artifical lighting. Couldn't get the heating to work, and there was no staff on location. Expensive for value. Hard to find the location of the entrance as well.

Even though there was no staff, there was a nice common area with complementary biscuits and coffee machine to enjoy. Bed was comfortable, room clean and the shower was nice.

Stayed in November 2023

The only negative that I could say would be probably the heating. There was an A/C in our room, but it was quite hard to warm up the room.

First I was afraid because of the location close to a pub, but I had on of the best sleep while I was there. On the week of our stay, I had my half marathon; that was the main reason I chose the Museum Hotel as it was just a few minutes walk from the start line. The room contained everything that I needed, there were some big curtains that helped me to sleep well before race day. There was a communal area with a seat, which was the perfect way to eat your breakfast. Clean, quite, nice staff.

Stayed in October 2023

it’s a lot smaller than it looks in the pictures

very central

Stayed in November 2023

It was quite noisy but high street location. There was a very bright green light in the bedroom that made it difficult to sleep. Room was very hot and air con too loud to have on whilst sleeping

We had a room upgrade. Very quirky bedroom with lovely bathroom and a kitchen attached. I loved the high ceilings and natural features of the old property

Stayed in October 2023

Complimentary breakfast was basic and lounge snack stocks were very low on arrival also coffee machine was out of coffee beans. I could not find the left luggage room nor any staff to speak to onsite. TV did not work for UK terrestrial channels also Rituals complimentary shower gel, soaps etc non-existent, replaced with a much cheaper brand.

Location is perfect so access to the Town Hall. Staff over telephone very helpful. Room was made available early.

Stayed in October 2023

The entrance is unexpected, hard to find and the code tablet not well-lit Suggest highlighting the odd entrance, co-shared with the betting shop, in BOLD in pre-arrival text communications

Spacious comfortable room in the heart of Oxford The most wonderful assistance from Khadija, lifting my suitcase up the spiral staircase and providing local transport tips

Stayed in October 2023

TV not working - kept saying no signal. and no clear instructions on how to fix it. and no indication of who to phone - no reception to go to. also, window in roof - so had to operate with remote - which didn't seem to work.

good comms prior to arrival. so new all key codes etc. room clean. no view - but I knew hotel was quirky. nice to have tea and coffee making stuff in the room. nice and quiet.

Stayed in October 2023

Very small room - just about space to get around the bed. Expensive for the amount of space, but in line with other hotels in Oxford.

Great location - ideal for the town centre and perfect for my function at Christ Church, just over the road. It was convenient to get in and out with the door code, and the staff member who was there in the morning was absolutely charming. Pleasant decor, very clean, and a comfortable bed.

Stayed in September 2023

Hallway was not in the best condition, but it was run down with threadbare carpet. Small bedroom with a narrow gap to get to shower and toilet. No live tv channels working

Location was excellent.

Stayed in September 2023

Size of room, access to room

Close to the Oxford university

Stayed in September 2023

There was no hot water for a shower and black mould in the shower cubicle. And noisy

The location and the sheets

Stayed in September 2023

No hot water on the first morning - maintenance being done on the boiler at 11am! No tea or coffee sachets in room. Breakfast poor selection.

Location

Stayed in September 2023

Not very plush for 100pppn

Location

Stayed in September 2023