Mermaid Street, Rye, TN31 7EY, United Kingdom
#2 of 9 hotels in Rye
Guests' ChoiceBased on 1779 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 25 June 2024
Emma
United KingdomStunning, quaint & quirky, historic hotel!!Lots of original features, breakfast & dinner was lovely, staff really lovely , friendly and helpful, definitely recommend & will go back!!😎
Stayed in June 2024
Reviewed: 24 June 2024
Judith
United StatesI loved everything about this historical, well cared for inn. My single room was charming w everything I needed, the breakfast room (also the dining room for dinner) was beautiful with view of fountain, flowers; it included both a well appointed buffet PLUS waitstaff who took orders for hot breakfast, common rooms, like the rest of inn, were all preserved & very much in keeping with history of the inn, and all staff were very friendly & helpful. Added bonus: inn is in heart of Rye, located on the most charming street with everything within easy walking distance. I arrived in Rye via train and it was short walk from train station to inn & back.
Stayed in May 2024
Reviewed: 24 June 2024
Michelle
United KingdomThe staff were such a friendly team, they could not do enough for us! we are going back to stay in one of the hunting rooms can't wait Beautiful and clean hotel!
Stayed in June 2024
Reviewed: 23 June 2024
Bryan
United Kingdomnothing
the complete package the service the food everything
Stayed in June 2024
Reviewed: 21 June 2024
Signe
United KingdomGreat service, location and price
Stayed in June 2024
Reviewed: 21 June 2024
Sarah
United KingdomBreakfast is a bit basic missing certain ingredients expected in a cooked breakfast ie hash brown or baked beans and the portions are small
Location, Staff, car park facilities, lovely bar and just an amazing hotel
Stayed in June 2024
Reviewed: 21 June 2024
Alan
United KingdomAll OK
Truly wonderful setting and location. Friendly staff and top-quality service. Room very typical of historic building. Breakfast excellent; dinner good. Potentially complicated arrangements re parking excellently handled by staff
Stayed in June 2024
Reviewed: 21 June 2024
Charles
United KingdomLeaving.This has to be the ultimate in comfort,service and luxury.
Beautiful hotel steeped in history. Great British accommodation on another level from exceptional.
Stayed in June 2024
Reviewed: 18 June 2024
Namita
United KingdomShower
Great location. Good breakfast. Great service
Stayed in June 2024
Reviewed: 18 June 2024
Sally
United KingdomNothing.
It was fabulous! the staff were excellent in every department and made us feel very welcome. We especially loved the atmosphere and staff in the bar, it made my wife's birthday extra special. The other highlight was the superb meal we enjoyed on her day, it was very enjoyable in every respect. We will definitely be revisiting your fantastic hotel again very soon.
Stayed in June 2024
Reviewed: 17 June 2024
Jackie
United KingdomNothing
Beautiful old building, exceptional staff, perfect location, so much history.
Stayed in June 2024
Reviewed: 15 June 2024
Kathy
United KingdomThe number of stairs to be negotiated to get to the room.
The quirkiness and maze-like arrangent of rooms in this very old property.
Stayed in June 2024
Reviewed: 14 June 2024
Jane
United KingdomWonderful location. Delightful period hotel, with a rich history & full of character. Staff welcoming and helpful. Exceeded our expectations.
Stayed in June 2024
Reviewed: 13 June 2024
Kaj
United KingdomOne had to wait some time to order and water was not immediately available. One small suggestion to the kitchen staff is to use separate cutting boards so that the fruit Sallad in the morning do not taste of onion.
The unique character of the place and the friendly staff. The food was excellent.
Stayed in June 2024
Reviewed: 10 June 2024
Amy
United KingdomThat we had to go home haha
The hotel was fantastic! From the moment we arrived we were treated by friendly staff. We were very looked after & made to feel at home. The hotel had so much history we really enjoyed it especially a tour of the rooms & cellar. The food was delicious. The room super clean but our favourite thing was how lovely the staff were!
Stayed in June 2024
Reviewed: 10 June 2024
Natasha
AustraliaFull of history and character
Stayed in May 2024
Reviewed: 9 June 2024
Shirley
United KingdomNothing.
The mermaid inn is like stepping back in time. Its really beautifully kept and its position is in a ideal location. The staff are very pleasant and helpful and the food is really well presented and delicious.
Stayed in June 2024
Reviewed: 9 June 2024
Martin
United KingdomExcellent breakfast, beautiful old building.
Stayed in June 2024
Reviewed: 9 June 2024
Nicola
United KingdomHistorical, well maintained, ambience nice, staff very nice
Stayed in June 2024
Reviewed: 9 June 2024
Darren
United KingdomOnly dislike was the bed was uncomfortable (way too small)
Staff and atmosphere was excellent. Rye is a beautiful town well worth seeing and this hotel has so much history and character to it. Food was great.
Stayed in June 2024
Reviewed: 9 June 2024
Angela
Australia.
Excellent accommodation with amazing character. Fabulous staff and facilities. Beautiful and handy location.
Stayed in May 2024
Reviewed: 7 June 2024
Thomas
United KingdomThere wasn't anything we didn't like.
We loved the history of the Inn and the town and the ancient black and white houses.
Stayed in June 2024
Reviewed: 6 June 2024
Sara
United KingdomNo proper working shower in bathroom.
Interesting history, nice cosy bar and lounges, great service. Perfect location.
Stayed in June 2024
Reviewed: 5 June 2024
Victoria
United KingdomLovely atmosphere,staff and location.A really lovely experience from start to finish.Lovely and clean.
Stayed in June 2024
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