Mermaid Street, Rye, TN31 7EY, United Kingdom
#1 of 9 hotels in Rye
Guests' ChoiceBased on 1774 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.4
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: 27 September 2024
Liz
United KingdomThe only thing that could have been better was the coffee!
The location was excellent and the food was outstanding .
Stayed in September 2024
Reviewed: 25 September 2024
Jean
United Kingdomloved the location and the history of the inn.
Stayed in September 2024
Reviewed: 25 September 2024
Simon
United KingdomNothing.
Fabulous building. The staff were lovely,we felt very well looked after. The food was superb and they even have their own ale.
Stayed in September 2024
Reviewed: 24 September 2024
Catherine
United KingdomLots of noise from restaurant, but then it’s an old building. It was not easy to sleep in a four poster bed - but worth it for a unique experience
History, location, ambiance . The staff were really helpful. The breakfast was excellent
Stayed in September 2024
Reviewed: 23 September 2024
Roger
United KingdomRoom was brilliant. Breakfast was very good with the staff very good. It was very good to have the car park although very small
Stayed in September 2024
Reviewed: 23 September 2024
Janet
United KingdomNothing.
Friendly, efficient welcome. Charming, quirky hotel. Central location. Short walk from parking. Great breakfast. Staff all well trained and friendly, so nice.
Stayed in September 2024
Reviewed: 23 September 2024
Michele
United KingdomRather run down. Needs an uplift decoratively.
Historic property in lovely town.
Stayed in September 2024
Reviewed: 22 September 2024
David
United KingdomTV was faulty.
Table service. Breakfast menu Bar and lounges. Sunday lunch and light meals
Stayed in September 2024
Reviewed: 21 September 2024
Gill
United KingdomExcellent breakfast. Staff very friendly and efficient
Stayed in September 2024
Reviewed: 20 September 2024
Gawain
United KingdomLittle hard to get a taxi from - but that’s Rye
Food was amazing - fun building
Stayed in July 2024
Reviewed: 19 September 2024
Linda
United StatesI can’t think of anything! Except we didn’t see any of the ghosts!
Breakfast was outstanding, lots of choices. We had dinner in the restaurant also, which was an elegant experience, surrounded by beautifully decorated walls.
Stayed in September 2024
Reviewed: 17 September 2024
David
United KingdomThe character
Great location, loads of character with stories of ghosts and shenanigans, all the rooms are amazing, our was haunted but unfortunately we didn’t see or hear anything
Stayed in September 2024
Reviewed: 15 September 2024
Andrew
United Kingdomfood and service
awesome hotel with so much history and character
Stayed in September 2024
Reviewed: 14 September 2024
Capel
United KingdomNothing to dislike
Lovely staff, beautiful breakfast and the best nights sleep ever on wonderful comfy bed. Will definitely be returning soon!
Stayed in September 2024
Reviewed: 13 September 2024
Lucinda
AustraliaNothing really except for maybe Room was a bit cold the first night. The heating however was turned on the second night
Beautiful historic building in perfect location. Enormous room. Lovely staff. Good breakfast.
Stayed in September 2024
Reviewed: 13 September 2024
Martin
United KingdomPillows a bit hard, such a minor observation, easily overcome though.
As expected, an historic hotel, good food, friendly staff and a lovely location
Stayed in September 2024
Reviewed: 12 September 2024
Pincott
United KingdomNothing
The food was delicious. The staff were all so friendly.
Stayed in September 2024
Reviewed: 10 September 2024
Mariko
United KingdomI loved the atmosphere, character and history of the Inn. The staff were lovely. I enjoyed wonderful food- fish of the day cooked to perfection in the evening. I had this in the bar area, I was able to pay by cash and the music was background. Often , music is too loud. I loved the restaurant area in the morning for breakfast and that there is no music. I enjoyed my room very much. I really had a super stay and have already recommended it to a few friends and family. Thank you
Stayed in September 2024
Reviewed: 10 September 2024
Paul
NetherlandsElectrics in room sort of medieval to.
Atmosphere super, staff very friendly and 100% professional, clearly well trained to provide the customer's wishes.
Stayed in September 2024
Reviewed: 10 September 2024
Simon
AustraliaIt's an exceptional place, pretty much my favourite from anywhere in the world. Full of history, old world charm, beautiful.
Stayed in July 2024
Reviewed: 8 September 2024
Margaret
United KingdomFabulous historic hotel in a lovely location. The food was lovely.
Stayed in September 2024
Reviewed: 5 September 2024
Kathryn
United KingdomThe bed, for me personally was very hard so unfortunately I didn't sleep well. Also the description of the deluxe room on booking.com stated private bathroom with shower, however it was just a hand held shower with the bath, no walk in shower. Not able to use so had to wash at sink, not what I would expect from a deluxe room, very disappointed 😞
The Hotel was amazing, the place oozes history.
Stayed in September 2024
Reviewed: 4 September 2024
Libretto
United KingdomNothing
Nice place
Stayed in September 2024
Reviewed: 4 September 2024
Molly
CanadaRoom was a little cramped.
Breakfast was excellent.Atmosphere was perfect...blueberry
Stayed in September 2024
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