Mermaid Street, Rye, TN31 7EY, United Kingdom
#1 of 9 hotels in Rye
Guests' ChoiceBased on 1774 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 15 June 2024
Kathy
United KingdomThe number of stairs to be negotiated to get to the room.
The quirkiness and maze-like arrangent of rooms in this very old property.
Stayed in June 2024
Reviewed: 14 June 2024
Jane
United KingdomWonderful location. Delightful period hotel, with a rich history & full of character. Staff welcoming and helpful. Exceeded our expectations.
Stayed in June 2024
Reviewed: 13 June 2024
Kaj
United KingdomOne had to wait some time to order and water was not immediately available. One small suggestion to the kitchen staff is to use separate cutting boards so that the fruit Sallad in the morning do not taste of onion.
The unique character of the place and the friendly staff. The food was excellent.
Stayed in June 2024
Reviewed: 10 June 2024
Amy
United KingdomThat we had to go home haha
The hotel was fantastic! From the moment we arrived we were treated by friendly staff. We were very looked after & made to feel at home. The hotel had so much history we really enjoyed it especially a tour of the rooms & cellar. The food was delicious. The room super clean but our favourite thing was how lovely the staff were!
Stayed in June 2024
Reviewed: 10 June 2024
Natasha
AustraliaFull of history and character
Stayed in May 2024
Reviewed: 9 June 2024
Shirley
United KingdomNothing.
The mermaid inn is like stepping back in time. Its really beautifully kept and its position is in a ideal location. The staff are very pleasant and helpful and the food is really well presented and delicious.
Stayed in June 2024
Reviewed: 9 June 2024
Martin
United KingdomExcellent breakfast, beautiful old building.
Stayed in June 2024
Reviewed: 9 June 2024
Nicola
United KingdomHistorical, well maintained, ambience nice, staff very nice
Stayed in June 2024
Reviewed: 9 June 2024
Darren
United KingdomOnly dislike was the bed was uncomfortable (way too small)
Staff and atmosphere was excellent. Rye is a beautiful town well worth seeing and this hotel has so much history and character to it. Food was great.
Stayed in June 2024
Reviewed: 9 June 2024
Angela
Australia.
Excellent accommodation with amazing character. Fabulous staff and facilities. Beautiful and handy location.
Stayed in May 2024
Reviewed: 7 June 2024
Thomas
United KingdomThere wasn't anything we didn't like.
We loved the history of the Inn and the town and the ancient black and white houses.
Stayed in June 2024
Reviewed: 6 June 2024
Sara
United KingdomNo proper working shower in bathroom.
Interesting history, nice cosy bar and lounges, great service. Perfect location.
Stayed in June 2024
Reviewed: 5 June 2024
Victoria
United KingdomLovely atmosphere,staff and location.A really lovely experience from start to finish.Lovely and clean.
Stayed in June 2024
Reviewed: 5 June 2024
Laura
United KingdomNothing
Lovely period hotel. Excellent food. Lovely staff. Comfortable room.
Stayed in June 2024
Reviewed: 5 June 2024
Justyna
United KingdomBreakfast was small, ingredients not that great like expected.
Bed was very comfy.
Stayed in June 2024
Reviewed: 2 June 2024
James
United KingdomParking can be a bit of a lottery with only 18 spaces but there are two other carparks (adequate and safe) only a few mins walk away so it's not really a problem. Apart from that I really can't think of anything to say however, if I am going to ultra critical we didn't see a ghost (tongue in cheek comment)
An absolutely stunning hotel, it really is becoming our favourite place to stay. It's steeped in history with the cellars dating back to the 11th century. Tons of character, staff very friendly and helpful, meals a delight, we can't really fault it. Rye its self is very pretty with plenty of places to eat and drink and lots of shopping (some quite quirky / fun shops) to while away a morning or afternoon. Bar (picture appended) and restaurant, and come to that the whole building were charming.
Stayed in June 2024
Reviewed: 31 May 2024
Louise
United KingdomNo dogs in bar and restaurant
Amazingly historic
Stayed in May 2024
Reviewed: 31 May 2024
Claire
United Kingdommy room was very hot
service was outstanding and personalised
Stayed in May 2024
Reviewed: 30 May 2024
Steve
United KingdomCould have been a slightly better choice at breakfast - kippers for example
Fantastic location, lovely ambience and features. Amazing place
Stayed in May 2024
Reviewed: 29 May 2024
Julie
United KingdomThe decor is rather dated
This is a fascinating old inn, dating back to 1420. There’s a great bar with a huge inglenook fireplace. The building is a veritable warren of rooms landings. Very quirky.
Stayed in May 2024
Reviewed: 28 May 2024
Louise
United KingdomExpected little bit more for price and specified was wedding anniversary.
Location excellent. Breakfast very good.
Stayed in May 2024
Reviewed: 25 May 2024
Pamela
United KingdomAs a result of its age it was creaky. We were above the restaurant and could hear people downstairs.
Beautiful building, all the staff are very proud of their work, all well dressed and looking very smart, very polite and friendly. Very old building with many original features.
Stayed in May 2024
Reviewed: 24 May 2024
Carol
United KingdomThe bed was a little uncomfortable and the pillows on the hard side.
Loads of character and we loved our room
Stayed in May 2024
Reviewed: 19 May 2024
Tim
United KingdomClean and well maintained but the en-suite facilities, tiles etc could definitely be updated and upgraded
Location and character of the Mermaid is excellent
Stayed in May 2024
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