9-11 Byng Street,(Off Westferry Road),South Quay, Tower Hamlets, London, E14 8GG, United Kingdom
#2909 of 5,657 Holiday rentals in London
Guests' ChoiceBased on 687 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.0
Facilities
7.4
Staff
8.1
Value for money
7.1
Free WiFi
7.7
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End of dialog contentReviewed: 31 May 2023
Mustafa
GuernseyBed wasn’t comfortable
Size of the room, the area and its location
Stayed in May 2023
Reviewed: 31 May 2023
Moritz
Germanyseems to be a former flat taken off the rental market. furnitury partially damagaed. no luggage storage facility.
Spacious, with a Balcony. good appliances.
Stayed in May 2023
Reviewed: 29 May 2023
Paul
United KingdomAttitude of night porter, rude!
location
Stayed in May 2023
Reviewed: 18 May 2023
Abbey
United StatesThe beds are super hard and my clothes got stuck in the washer!
I really like the location 
Stayed in May 2023
Reviewed: 14 May 2023
Noel
United KingdomThe kitchen sink had.a small leak
Very nice overall
Stayed in April 2023
Reviewed: 13 May 2023
Rebecca
United StatesThe lack of an instruction book about operation of the oven. we had to ask staff two or three times about it, thinking there was a fault and it was only at the third time of asking that somebody explained how to use the oven. It seems like not all the staff are fully knowledgeable of these things.
Location, comfort, location
Stayed in April 2023
Reviewed: 3 May 2023
Emma
United KingdomI was expecting it to be a tiny bit more luxurious than it was, as there was only one medium sized sofa, but two bedrooms (so four people can stay), so for the four of that were staying there, to sit and chat in the evening was a bit uncomfortable for the two that had to sit on dining chairs instead. There were a few places where the paint work was missing on the walls, but that's just cosmetic.
The property is excellently located, parking is perfect (right underneath the apartments) and the staff were really helpful. We had the penthouse and it was really big, with a lovely balcony overlooking Canary Wharf with a partial view of the river. There was a Tesco Express close by which was very useful. The bedrooms and bathrooms were huge - and the bed was very comfy. For four people attending a gig at the O2, it is brilliantly placed, very well priced and really easy for transport links.
Stayed in May 2023
Reviewed: 30 April 2023
Erik
NetherlandsSmall things mainly. There were no bags for garbage. Was missing a towl to dry the diches.
Space. Two bedrooms and two bathrooms. Large living and kitchen. Great view if city skyline (booked penthouse)
Stayed in April 2023
Reviewed: 18 April 2023
Ronit
IsraelThe kitchen is under-equipped.
The staff was very nice. The apartment was clean.
Stayed in April 2023
Reviewed: 17 April 2023
Lee
United KingdomVey good , Hansah in reception was great
Stayed in April 2023
Reviewed: 14 April 2023
Shun
Hong KongThe attitude of the staff during check-in was rude.
Clean and quiet.
Stayed in April 2023
Reviewed: 11 April 2023
John
CanadaThe furniture is 'aging'.
Rooms were a good size and clean
Stayed in March 2023
Reviewed: 1 April 2023
Jose
PortugalGood location, friendly staff.
Stayed in March 2023
Reviewed: 31 March 2023
Deirdre
IrelandReception area shabby
Location excellent. Too many receptionists... they looked cramps. Also reception area a little shabby.
Stayed in February 2023
Reviewed: 27 March 2023
Jane
United KingdomDust under the bed and hallways needed a hoover, but linen and kitchen clean.
Nice and spacious.
Stayed in February 2023
Reviewed: 17 March 2023
Paterson
United KingdomSofa bed cushions and mattress were stained.
Hamza was very friendly and helpful. Stayed last year and liked location.
Stayed in March 2023
Reviewed: 16 March 2023
Asia
United KingdomGreat serviced apartments conveniently located.
Stayed in March 2023
Reviewed: 13 March 2023
Donna
United KingdomThere are areas where the cleaners need to pay more attention, there was incident with our latest stay but this was addressed straight away when the staff were informed.
We have stayed here before and found the staff very welcoming
Stayed in March 2023
Reviewed: 6 March 2023
Antoaneta
BulgariaIt was not very clean -cobwebs in the corners. There were no chairs in the bedrooms
The location
Stayed in March 2023
Reviewed: 6 March 2023
Arif
United KingdomBedding wasn't changed and was dirty.
Stayed in March 2023
Reviewed: 26 February 2023
Daniel
United Kingdomthe check in process was slightly longer than we would have liked, think it ended up being around 45 minutes by the time we arrived, alongside having to make multiple transactions which led to my card being declined due to suspected fraud.
the property was clean, tidy, had everything you needed for a comfortable stay
Stayed in February 2023
Reviewed: 23 February 2023
Nikki
United Kingdomit was very comfortable and easy access with facilities!
Stayed in February 2023
Reviewed: 10 February 2023
Angela
United KingdomLocation was convenient to get into the West End and City for planned events. Nice to have shared living facilities for the family.
Stayed in February 2023
Reviewed: 16 January 2023
Yolande
Democratic Republic of CongoJust the two separate doors at the entrance.
Kindness at the reception
Stayed in December 2022
Reviewed: 6 January 2023
Connor
United KingdomHallway was a bit messy needs improvement
Apartment was good
Stayed in December 2022
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