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  5. Reviews of Russell Square Serviced Apartments by Concept Apartments

Review score

Based on 368 apartment reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Fantastic communication and great location
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    Noise but location was more important to us so that’s fine.

    Location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Good location, Spacious room, but steep stair.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights

    The stair is quote steep, understanding for an apartment at this age and area. People with big luggages, like ours, should be careful and beware of it. The older people with bad knee also need to be considerate before booking the place, if you get the 3rd floor room that will be a very bad deal. Our family manage it well and to get the luggage down is quite challenging but at least the stair are carpet so it kinda soften the weight of the luggage. Still like this place though.

    Location of this apartment is a plus point, in the middle between St.Pancras station and Russell Square tube station. Easy to move around and get back to the apartment. It is also next to the Brunswick Center which is a shopping center in the area, with Waitrose and Tian Tian asian market in it! The room is quite enough space compare to other places I look through before deciding. There are small kitchen, microwave/fridge/stove/coffee machine/kitchenware, which is good for some who wanna cook somethings. There are parks nearby in a walking distance and I love it very much. The neighborhood is very good. The bathroom is not too small and enough for a good shower.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    Said had coffee machine, couldn't find one and said had laundry facilities but none on site (although there was laundromat within 100 meters). Was lots of road noise at night, along with noise from above

    Close to train station and public transport. Restaurants and supermarkets very close by

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    a lovely place to stay in a very convenient location
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights

    the kitchen equipment is in need of some attention. The timer dial on the microwave was not working reliably, the fridge settings were wrong-food froze even with the fridge on its lowest setting- and the plug in the sink did not hold water. these are all things that could be easily rectified and would improve the apartment

    great location

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    the appartement is quite noisy, i do admit we are difficult sleepers so this might be ok for others.

    very complete and clean appartment, really everything you can imagine is there. location is brilliant, we travelled from the station and its just around the corner. good sleeping alternative if you decide not want to max out on hotel costs.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Great location in clean room but spoiled by lack of sleep!
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    Just too noisy particularly after midnight and very early morning

    Great location however almost impossible to sleep with constant noise from street

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Was very pleasantly surprised. Will definitely be using concept apartments again
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Larger bed. Some aesthetic issues with the base of the door frame in bathroom.

    Great location. Great size apartment. Very clean

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    No teapot, no toaster, very uncomfortable pillows.

    Location. Spacious, clean room.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    You literally heard water running when somone from upper floor was in the toilet. Really annoying

    Location

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    Very good location. Clean and functional rooms. Pleasant decor.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    I found the pillows too hard to sleep on so it was a bit uncomfortable at night.

    Spacious room, looks exactly like the photos. Quiet at night despite facing onto a side street. Facilities exactly as described. Great location, really close to KX.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 9 nights
    • Submitted via mobile

    Bed a bit too small for 2 people, table to small. Shower cabin not very practical, even dangerous stepping down.

    Location, simple but functional room with lots of light.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Excellent stay, thank you
    • Business trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 4 nights

    A sofa of comfy chair is all that is needed to make it perfect

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Excellent accommodation and location - just what I needed
    • Leisure trip
    • Group
    • Deluxe Studio
    • Stayed 3 nights

    A toaster would complete the kitchen - that was the only thing I would improve.

    Great location, lovely little studio and very clean.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Bright and spacious - great location
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 1 night

    More powerful shower, some broken/uneven floor tiles in bathroom, basic furniture

    Good size and range of facilities. Comfortable bed. Bright and spacious.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    Great
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Drying rack in bathroom was dirty. It was very warm, we had to sleep with the window open.

    Perfect location. Privacy. Everything available from kettle to shampoo.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    It is not suitable with suitcase, tight, long ladders, it is difficult to carry luggage

    It is in good location, clean,

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Had a very pleasant stay
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    It could do with a little double sofa to make it more comfortable , there’s plenty of space for one

    It’s a very spacious apartment 2 mins from a tube station

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Oven too complicated. Couldn't find online instructions and struggled to use it in anything other than microwave mode. Not sure if it was not functional or if it was operator error?

    Location was good for Russell Square tube. Apartment was clean and quiet. Local were friendly. Waitrose 2mins away.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Nice and clean apartment, in a convenient location.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    Extremely warm when all heating is on in the building. Quite noisy on a Friday and Saturday night due to some single glazed windows.

    Convenient location close to transportation (bus and tube) and major railway stations. Very comfortable studio apartment.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    Bit noisy

    Location

    Stayed in November 2023

  • Reviewed: 30 November 2023

    7.0
    Great value, comfortable apartment.
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Too hot - couldn’t turn the towel rail off so had to have windows open throughout my stay despite the fact it was November and about 5 degrees outside.

    Excellent location. Good value for money for London. Clean, comfortable, modern studio apartment.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    A convenient, comfortable location. I'd stay here again.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights

    The building is not well insulated for sound and there was significant noise from other rooms and people going up and down the stairs.

    The room was well appointed with everything needed to prepare basic meals, a comfortable bed, room for clothes and basic toiletries and cleaning materials. The coffee machine and pods were very welcome and the local facilities on Marchmont Street are really handy.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    Booking in process was very demanding

    Very quiet place to stay in a nice area

    Stayed in November 2023

Showing 1 – 25

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