Quite a few issues with the WiFi, some of the team on the desk didn’t seem to be all that helpful. Could’ve done with a tea towel in the room and perhaps a sharp knife for cutting.

The room was comfortable and a decent size

Stayed in April 2024

Limited amenities with no warning on such limited amenities, confusing communication (such as the check out time changing)

Nice location and room, easy to find and quick access to city center

Stayed in April 2024

The ‘reception’ area is in the front lobby. It’s small but practical. The major space in the building has been taken up as residential space. The staff member on the desk when I arrived put me in a blind panic when she asked for photo ID and a card to secure the £100 safety deposit. I doubted myself, but I was sure I’d done that in advance. Sure enough a few Minutes later, the necessary advance information had been done and she had the details she needed. I was advised that the key code to the lock box had changed, when in fact it was the same as the email I had received. Each day, the staff reminded me that the code had changed, but hadn’t. Staff seemed to be insistent that I used the lock box to access the key to open the front door, when they were sitting on the desk on websites not related to work. I felt that I had interrupted their Facebook time. Going through the lobby when staff were there wasn’t the warmest of interactions.

When I booked and looked up the property, i became a little worried about the ‘flat’ being just one room in some cramped place and to be told I was in room 6, I got concerned. It all sounded a little confusing, but as I can’t cancel it’s money I can I’ll afford to loose. I needn’t have worried. ‘flat’ 1, is the whole floor of the building. It has 12 individual self contained bedrooms with access only via key card. The room is small, granted, but the bathroom is large and within the room. A good hot shower and clean toilet. There is a communal area which consists of a large kitchen and seating area. I was very comfortable there and slept incredibly well. The Nest is situated 300 yards from the main town and an easily accessible walk. Granby street is full of great restaurants and take awaits.

Stayed in April 2024

Problems with the first room so moved to another. All Staff lovely

Stayed in April 2024

Cleaning, changing of the bins

The neatness of all areas and Privacy

Stayed in April 2024

Smell of vomit the first day

Location

Stayed in April 2024

I didn’t realise it was student accommodation until after, but we didn’t need to use the communal areas it was just somewhere to shower and sleep! It was a little loud when sleeping as so central but you would expect that.

Centre of Leicester so great location. Car park across the road which was expensive as you’d expect city parking to be but really close.

Stayed in April 2024

No

Very clean

Stayed in April 2024

Price

Location

Stayed in April 2024

Leaking plumbing, poor management, limited access to resolve issues

Proximity to city center, tidyness, relatively quiet and basement entertainment facilities

Stayed in March 2024

Comunication, check in procedures and most of the things/amenities advertised on booking.com where not in the room.

I liked the location, price, the check in staff and the cleaning lady.

Stayed in March 2024

Lack of amenities such as hair dryer, iron and lack of organisation in management

Kitchen area well equipped. Bedroom and bathroom is sufficient

Stayed in March 2024

Half of the items listed in the booking com website were missing. The staff did bring me some hangers and a hairdryer after request. The fire alarm went off at the first night and we as guests tried to call the emergency number provided by the property but nobody came. We were left alone to sort out the alarm which would have been a very dangerous situation in case of actual fire. (Somebody came an hour after the incident to tell me that there was no fire which was too late and smtg we already knew. ) There was also building dust in the room so the property was not properly cleaned after building it. Also something g to note is that the property hold the security revisit of £100 which they said will return to my account right after I checked out but it still has not been released)

Location was good and quiet. Kitchen was relatively well equipped. Bed was comfortable.

Stayed in March 2024

No rubbish bin in kitchen, only wash liquid for cleaning.

Great location and security

Stayed in February 2024

Had to request them to clean the room more than 10 times, but they were least pushed and not responding.

Just the location.

Stayed in April 2024

How modern it was.

Stayed in April 2024

As I said before questioned me about not been a student

I dint get to see it as the security guard was rude and would not let me in

Stayed in April 2024

Nothing

Although the room was only small it was good to have a Kitchen and Lounge at the end of the corridor

Stayed in April 2024

Nothing

Location excellent with a great vista

Stayed in April 2024

Staff are rude. Harry is literally impossible to contact. I was told that there was no cup in my room due to hygiene rules. All the other rooms had cups in them. Shower glass was falling out. Mirror was not attached to the wall correct. Extended due to family funeral

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

Not clean Lack of basic daily supplies

Availability of staff and professional

Stayed in April 2024

The bed was hard as a rock turns out it wasn't a proper mattress I mean its ok if you're a student (I'm not ) I come out with my back feel like it tearing apart .it was hard work getting into the building as I wasn't giving all the information I payed 100 for 2 nights ,to get there and them say its another 100 deposit I was not given all im this information

It was clean

Stayed in April 2024

Without any prior warning, I had to pay a deposit of £100 when I checked in, in case of damage to the room. There was no inventory and no opportunity to inspect the room with a member of stay after the stay, so this easily could have been abused by the company and money was not kept by a third party. There was a small kitchen, but no cutlery, pots or pans. Nothing to wash up with. Might as well have stayed in hotel room with no kitchen facilities, as it was useless.

Nil

Stayed in April 2024