36-40 London Road, Guildford, GU1 2AE, United Kingdom
#4 of 9 hotels in Guildford
Guests' ChoiceBased on 657 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
9.2
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 16 May 2024
Brian
United KingdomNice and clean
Stayed in February 2024
Reviewed: 14 May 2024
Joan
United KingdomThe staff were delightful.
Stayed in May 2024
Reviewed: 14 May 2024
Skinner
United StatesBreakfast not included
Location
Stayed in May 2024
Reviewed: 13 May 2024
Erroll
United KingdomAll staff were brilliant nothing was to much trouble,we will definitely stay here again 😀
Stayed in May 2024
Reviewed: 12 May 2024
Maanic
SingaporeWish the room had a writing desk and would have been nice to have a king size bed!
Sweet little hotel a short walk from Guildford High Street. Location made it easy to get around. The hotel is also close to the railway station. Staff at the hotel were friendly and always ready to help.
Stayed in May 2024
Reviewed: 12 May 2024
Steven
United KingdomNothing
Great food and service
Stayed in May 2024
Reviewed: 11 May 2024
Sarah
United KingdomThe breakfast ( sorry they tried really hard and were very helpful and friendly), but the layout of the buffet , prefer to be able to order coffee, the hot food was ok, gluten free options took some time to come.
The room, clean, convenient central location, friendly helpful staff
Stayed in May 2024
Reviewed: 8 May 2024
Crossland
United KingdomEnglish breakfast was cold. I asked for a poached egg and it was hard not runny. The coffee machine could be easier to use.
The evening food was lovely I had steak and my husband had fish and chips. Breakfast was nice.
Stayed in April 2024
Reviewed: 7 May 2024
Marek
United KingdomBed was a bit hard.
Great team. Great service. Very nice hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Hannah
United KingdomBooking . Com didn’t state it would cost me £15 parking ! Conditioner not in shower but in sink so had to squirt into a glass
Staff were friendly
Stayed in May 2024
Reviewed: 6 May 2024
Belinda
United KingdomI would have preferred less messaging . Did not see a device for air conditioner .
Great reception arriving at the hotel. Staff attentive and friendly. Lovely room very comfortable. Perfect location, easy to walk into town center, and close to train station. Really nice relaxed stay.
Stayed in May 2024
Reviewed: 2 May 2024
Angela
United KingdomBooked a double room which was very small and the shower was very in a very small space
Very nice and friendly reception staff. Location was very good just a short walk in to the town. Good quality products in rooms and at breakfast.
Stayed in April 2024
Reviewed: 1 May 2024
Waddell
United KingdomLovely hotel, the staff go over and above to make sure you have the best stay - I got upgraded and had complimentary drinks and snacks in my room including a Nespresso machine! The breakfast had so much choice and there was even free prosecco!
Stayed in May 2024
Reviewed: 30 April 2024
Oscar
SpainThe only downside was the size of the bathroom; it was quite small and felt cramped. A larger bathroom would significantly improve the comfort and satisfaction of the rooms.
I really enjoyed the facilities and the continental breakfast at Mandolay Hotel. The staff were exceptionally friendly and helpful, making the stay very pleasant. The location also added convenience to my visit, enhancing the overall experience.
Stayed in April 2024
Reviewed: 30 April 2024
Peter
United Kingdominternet not working on smart TV
location and ease of access
Stayed in April 2024
Reviewed: 29 April 2024
Stephen
United KingdomQuality of (executive) room
Breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Libby
United KingdomSome of the furniture in the room seemed like it was wearing slightly
Well managed, great communication, friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Lesley
United KingdomNothing.
Room very comfortable. breakfast very varied and good. location very near high street and bars etc.
Stayed in April 2024
Reviewed: 27 April 2024
James
United KingdomCoffee machine didn’t work in the room, did tell reception four times but still nothing was done!
Great location, large room very comfy bed and good breakfast.
Stayed in March 2024
Reviewed: 26 April 2024
James
United KingdomParking situation isn’t great having to pay so much for one night, also we were informed the tap water wasn’t drinkable but we’re providing with a single small can of water between 2.
Lovely room that was clean and comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
Cazza
United KingdomBut far away from venue
Room
Stayed in March 2024
Reviewed: 25 April 2024
Helen
United KingdomThe room wasn’t particularly clean, the shower drain smelled bad, the fan for the bathroom did not work, the window did not open but you wouldn’t have wanted to anyway as the room was right next to some sort of generator, so earplugs were needed to sleep at night
Great location
Stayed in April 2024
Reviewed: 24 April 2024
Aileen
United KingdomNothing.
Extremely warm welcome from the reception staff, and they upgraded my room which was a lovely surprise. Great communication prior to arrival too. Room was lovely and very comfortable. Bar and restaurant staff also very friendly. It had a professional but welcoming feel in general.
Stayed in April 2024
Reviewed: 21 April 2024
Vincent
United KingdomLocation is excellent Staff very friendly Great breakfast Nice bar area and outside balcony Pleasant room with everything you need
Stayed in April 2024
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