“Hotel still looking tired even after a refresh, we have visited The Manor/Newlands Corner Hotel for events/functions on many occasions.
Queued to Check In behind 3/4 other guests as reception could only cope with checking in one guest booking at a time. Bedroom was functional but furniture could do with upgrading. Shower screen did not stop water going all over the bathroom floor.
Not enough bar staff available before and during meal at charity function.
Food at Function good. Restaurant very busy at breakfast and there was a shortage of bowls/plates. Cooked Breakfast though was very good, and hot.
Spa was busy with many couples/groups staying for Spa Breaks, outside Jacuzzi only working on one side. Steam Room working well but Sauna cool with no water bucket or monitored by spa staff.
Queued to Check Out when leaving.
Hotel more expensive than others in the area with same facilities.”
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