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  5. Reviews of Mama Shelter London - Shoreditch

Reviews of Mama Shelter London - Shoreditch This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

437 Hackney Road, Tower Hamlets, London, E2 8PP, United Kingdom

#244 of 1,012 hotels in London

Guests' Choice

Review Score

Based on 2183 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.0

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 11, 2024

    9.0
    Great location, great service.
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 2 nights

    I stayed with my sister for the weekend and we had dinner there both nights. The food and service was excellent and they had plenty of vegan options. We will definitely return if in the area.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Location of the hotel, its around 12 minutes walk from Bethanal green underground

    Breakfast Room Price

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Nice vibe, good value
    • Leisure trip
    • Group
    • Small Mama Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Security deposit seems a bit of a dated concept, no residents bar, no water in the room.

    Nice vibe

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The people, the location in Shoreditch, the room was clean, and the vibes in the hotel.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Great location, really lovely hotel!!
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 2 nights

    Nothing! We had a great time. It was our second stay and would stay again.

    The breakfast on Christmas Day was fantastic. The room was really clean and beautiful. The bed was very comfortable. Nice rainfall shower.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    Lovely vibe, a little quirky, extremely clean and comfortable. Great value and will definitely stay again when the oppor
    • Leisure trip
    • Travelers with friends
    • Standard Quadruple Room – LOWER GROUND
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike.

    Very clean and welcoming with a nice dash of quirkiness and originality.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Life too small

    Unique

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Very nice hotel close to Shoreditch
    • Leisure trip
    • Travelers with friends
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not in the center of London

    Very comfortable and quiet room

    Stayed in October 2023

  • Reviewed: December 27, 2023

    7.0
    Good hotel, good vibes, but the room could've been better.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There wasn't anything wrong per say, but my expectations were higher given the price and that it's a 4 star hotel. The room was kinda of basic.

    The hotel had really good vibes and the location was good. The room was clean and comfy.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • Medium Mama Twin Room
    • Stayed 3 nights

    Breakfast was very good. We thought it was too expensive and didn't book in advance. However, we had a problem with the Tv, which we couldn't get to work. Your attendant couldn't get it to work either, and as a result we were given complimentary breakfasts.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy room. Some mechanical clunking noise throughout the night on third floor.

    Clean and comfortable. Melody at reception was a delight, great service.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Decorations and atmosphere was amazing. We loved how clean and cosy the room was, bathroom and shower were great and good size.b

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    Good location good breakfast good staff
    • Leisure trip
    • Solo traveler
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The door of the bathroom can not keep on opening which is not good after taking shower to let the humidity out of the space.

    Comfortable mattress

    Stayed in November 2023

  • Reviewed: December 22, 2023

    7.0
    Good location, value for money. Poor policy for reimbursement of charges
    • Leisure trip
    • Solo traveler
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Appreciate it was a very busy day but long queue for checkout impacted plans Even though I was guaranteed not to spend any extras it is policy to take £50 from debit card for security. I was told it would be refunded at chaeckout. I then emailed to ask why I hadn’t had reimbursement and they said it takes 5-7 days!

    Property is quirky but really good value for location Clean and staff helpful

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only one lift working, which made it take forever to come.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Trendy hotel that is very clean and fun.
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast service is not worth the price at all! You don’t get cappuccino only filtered coffee. The staff are avoiding eye contact and very moody. There was one bright young man- Andre, who was a gem, otherwise it would of been terrible service.

    The staff are very friendly and helpful although a little overwhelmed. The duty manager was very professional. The bed is comfortable, the pillows very nice. Towels white and clean

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Excellente stay
    • Business trip
    • Solo traveler
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noting to note here

    Loved the decor and even though the room was small it was very comfortable. The staff were really great, happy and helpful.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    We wished we had stayed longer.
    • Leisure trip
    • Travelers with friends
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The property was excellent, Christmas decorations were excellent. The restaurant for dinner was delicious and the waitress was fun and fabulous.

    Stayed in November 2023

  • Reviewed: December 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Buzzing noice of a kitchen refrigerator next to our room

    Comfy and cute looking room

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Vibrant hotel in convienient location
    • Leisure trip
    • Solo traveler
    • Large Mama Double Room
    • Stayed 7 nights

    The heating in the first room didn't work. The bathroom was small but the shower was big although there was never hot water, only warmish. There really isn't many toiletries and no tissue. There is no closet only some hangers. One of the bartenders was not helpful nor very welcoming.

    The staff was very helpful when I had trouble with my room. I was staying for 7 nights, so they gave me a new room. The location on the east side was very convenient as the bus stop (26, 55) was outside. It was a lively hotel. The bar and breakfast area was always active. There is a lot of areas to work and to hang out. The room was big, the bed was comfy, it was very clean and quiet.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Convenient for the area I was visiting & was a comfortable bed
    • Leisure trip
    • Solo traveler
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no water in the fridge which would have been nice after 4 hours of travelling Also hangers positioned above kettle, not practical No quality coffee either Had to wait a while to be served for food.

    Quirky comfortable surroundings

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    November stay
    • Business trip
    • Couple
    • Large Mama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were originally given a bedroom in the basement with no window. I didn't book a window less room so pleased they moved us.

    Fun decor. Quiet and comfortable bedroom

    Stayed in November 2023

  • Reviewed: December 8, 2023

    8.0
    I liked the interior and people where really friendly
    • Business trip
    • Group
    • Medium Mama Twin Room
    • Stayed 1 night

    Everything was fine

    The breakfast was great

    Stayed in November 2023

  • Reviewed: December 7, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dinner menu

    The atmosphere

    Stayed in November 2023

  • Reviewed: December 6, 2023

    9.0
    Really enjoyed our stay - it's now my favourite place to stay!
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    We asked for a hypoallergenic pillow which we did get but it was a little shabby. One of the lifts wasn't working!

    Location was perfect for our purpose, we were on the fourth floor which was nice and quiet, breakfast was great. All the staff we encountered were lovely, particularly on reception and in the restaurant. Room was nice and warm. Loved the bench and table in the room, altogether really well designed.

    Stayed in December 2023

Showing 76 - 100

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