437 Hackney Road, Tower Hamlets, London, E2 8PP, United Kingdom
#236 of 1,009 hotels in London
Guests' ChoiceBased on 2154 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 2 May 2024
Henri
United KingdomStaff can be a little inept and a long time spent at reception trying to check in.
The rooms are stylish and comfortable.
Stayed in March 2024
Reviewed: 2 May 2024
Eileen
SwitzerlandI could hear water running in rooms above.
I liked the funky rooms, eco friendly products. Quiet room.
Stayed in April 2024
Reviewed: 2 May 2024
Lucianne
United KingdomDuvet cover was exactly the same size as the bed so once two of you were under it, it was nowhere near big enough. It felt quite thin and thought it wasn’t going to be thick enough but it was fine. There was a LOUD buzzing in the room during the night but it had gone in the morning so maybe a light outside the window or something? Who knows. But it was LOUD.
Design/ambience of hotel and room were great. Cleanliness was high. Staff were really friendly and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
John
United KingdomNot our first stay at Mama Shelter Shoreditch …. And it won’t be our last. We love the friendly atmosphere and staff, the quirky decor, and the location.
Stayed in April 2024
Reviewed: 28 April 2024
Robert
United KingdomWe booked our stay through Booking.com. One of our rooms was a large family double. We had requested and had confirmed a cot in this room. Upon arrival we were told this was not possible due to health and safety and had to change to a much smaller room. On checking out we were given a refund of £50 as the smaller room was cheaper but the refund given was only for 1 night not the 3 we had booked.
Breakfast was good, lots of choices including GF options
Stayed in April 2024
Reviewed: 27 April 2024
Astrid
BelgiumParty noise every evening
Nice restaurant, good breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Susan
MaltaA couple of points- filter coffee at breakfast really poor- very weak. Toiletries in bathroom were not replenished
All round comfort and character; good location
Stayed in April 2024
Reviewed: 24 April 2024
Kate
United KingdomCan't think of anything.
Small but cute room perfect for travelling for work. I used the gym too which was nice.
Stayed in March 2024
Reviewed: 23 April 2024
Andrew
United KingdomThe location isn’t Shoreditch, it’s Hackney! The cocktail mixologist could do with some training.
Every bit as good as the Mama Shelters I’ve stayed in when visiting France.
Stayed in April 2024
Reviewed: 22 April 2024
Trisha
IrelandRooms that are facing the road can be noisy due to traffic on the street below, particularly during daily rush hour.
Interesting hotel, with nice style and a number of cool features.
Stayed in April 2024
Reviewed: 20 April 2024
Anna
SwitzerlandClean, very friendly staff and creative interior design
Stayed in April 2024
Reviewed: 18 April 2024
Annette
SwitzerlandThere was a low buzzing noise in our room. It was coming from outside. The TV did not work well at all. We had to unplug it several times, these were the instructions given to us. Half of the time this did not work.
Atmosphere was fun and lively. Great location. Comfy rooms. Wonderful staff. Good food and overall vibe in the restaurant.
Stayed in April 2024
Reviewed: 17 April 2024
Sam
United KingdomNothing was bad. But maybe the bar could have stayed open later on Saturday night - we thought we could go back for drinks after the wedding we were at finished (11.30pm) but the bar was closed.
Location was great - right in the middle of hackney so where all the action is and steps from broadway market, london fields, columbia road market and endless cafes/bars/restaurants
Stayed in April 2024
Reviewed: 14 April 2024
Rayan
LebanonRoom slightly small: they can remove the table/benches and there would be more space.
Avocado for breakfast is a good touch.
Stayed in April 2024
Reviewed: 10 April 2024
Lou
United KingdomDidn’t know we would have to pay £50 per room per night deposit. This was refunded on check out but would have been good to know in advance.
Good location, great breakfast, friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Ellie
IrelandGreat hotel, on busy road but super quiet inside. Super comfy bed and lovely shower. Walking distance to Bus, Underground and overground. Breakfast was amazing and such a great selection.
Stayed in April 2024
Reviewed: 8 April 2024
Chelsea
United KingdomOverall our stay was great and we would return, however our TV didn't work, but we weren't fussed enough to call reception for support. The bed was comfy, but the duvet was small - upgraded duvet would've put our room at a 10/10.
The hotel decor is fabulous. Friendly staff. Spacious room with great amenities. Fabulous breakfast options with a lovely atmosphere in the breakfast room and lobby area. There is no designated hotel parking, but we found parking on the street directly behind the hotel (Coate Street) via YourParkingSpace for £40 for two days. We felt the car was safe and would park here again. Gorgeous stay and would use again.
Stayed in April 2024
Reviewed: 3 April 2024
Philip
SpainWhen booking I didn’t clock that it isn’t actually in Shoreditch - contrary to what the name of the hotel suggests. It’s in Bethnal Green not far from Columbia road. Something to factor in if you need to access the City easily.
Fun decoration, spacious room, good value for money
Stayed in March 2024
Reviewed: 1 April 2024
Alicia
United KingdomCould have nicer soaps and shampoos, needed more bins in the room.
Great location, cool decor and facilities in the hotel were great like the restaurant, bar, option for karaoke etc!
Stayed in April 2024
Reviewed: 31 March 2024
Tommy
Belgiumgreat hotel - great people who run it - all comfort is there
Stayed in January 2024
Reviewed: 31 March 2024
Hannah
United KingdomPillows are a little too soft. It’s pricey, although it’s worth budgeting for.
We love the vibe and the quirkyness. Staff are always so friendly and helpful. Breakfast is delicious! It’s away from the main tourist areas.
Stayed in March 2024
Reviewed: 26 March 2024
Peter
NetherlandsDuring lunch the music was too loud
Stayed in March 2024
Reviewed: 25 March 2024
Ana-maria
United KingdomExcellent atmosphere and comfy rooms
Stayed in March 2024
Reviewed: 24 March 2024
Flavio
ItalyFacilities, breakfast, location
Stayed in March 2024
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