Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom
#12 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4672 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 8 May 2024
Anthony
United KingdomMaybe a revised breakfast so you get beans haha
An all round great stay, great location nice food, and generally a really nice hotel.
Stayed in May 2024
Reviewed: 7 May 2024
Jordan
United KingdomAlways of a hight standard and Room are fantastic
Stayed in May 2024
Reviewed: 6 May 2024
Shannon
United KingdomThere was left over socks from the previous people under the bed
Staff were really friendly, rooms lovely and clean
Stayed in May 2024
Reviewed: 6 May 2024
Rhian
United KingdomNo complaints!
Great location. Spacious clean room. Helpful facilities for our baby (travel cot, changing mat & nappy bin). Really quiet & dark at night. Lovely breakfast. Really friendly & helpful staff
Stayed in May 2024
Reviewed: 6 May 2024
Lauren
United KingdomGreat location, good views onto the river and the bridge. Nice and modern and the new menu was lovely.
Stayed in May 2024
Reviewed: 6 May 2024
Katrina
United KingdomA bit of a walk to get to the shops.
Lovely hotel on the Quayside, a little bit out of the way for shopping but great location for bars and food. Our room was really big and had fab tea and coffee making facilities.
Stayed in May 2024
Reviewed: 5 May 2024
Tomasz
United KingdomNot much. It was great!
Got one of the suites. It was huge. Huge bathroom with shower and bathtub. Very comfy room
Stayed in April 2024
Reviewed: 4 May 2024
Giles
United KingdomToo dark
Wonderful building in outstanding location
Stayed in May 2024
Reviewed: 4 May 2024
Matthew
United KingdomN/A
Ideal location
Stayed in May 2024
Reviewed: 4 May 2024
Philip
United KingdomN/a
Nice room with lovely view over the river. Excellent breakfast. Nice bar.
Stayed in April 2024
Reviewed: 4 May 2024
Mercedes
SpainThe reception should be better signed / there was uncertainty when we pulled up outside if it was indeed the Hotel entrance or whether it was a Restaurant. Better communication between the reception staff and bar staff (upon checkout we were nearly charged for our cocktails which were included in a package we bought the day before).
The location is excellent, the building and its interiors are gorgeous, the surrounding buildings of the Flour Mill, Baltic, Sage are all beautiful. Friendly, professional staff. The suite was perfectly located with beautiful views of the bridge etc. The car park directly opposite the hotel was ideal.
Stayed in May 2024
Reviewed: 3 May 2024
Becca
United KingdomThe room had dirty socks under the bed and the toilet was dirty
Loved the view
Stayed in May 2024
Reviewed: 2 May 2024
Tony
United KingdomHad a Club room and faced another building, despite being Quayside hotel. Hotel Bar closes at 1:00, no night service
Good location, comfortable
Stayed in April 2024
Reviewed: 29 April 2024
Julie
United KingdomThere isn’t anything I did not like about this property.
Really friendly staff. Was clean and the bed was really comfy. Breakfast was lovely. The location was excellent.
Stayed in April 2024
Reviewed: 29 April 2024
Christopher
United KingdomWe had a lovely room, overlooking the Tyne, the Millenium Bridge and The Glasshouse. Breakfast was excellent and our waiter, Tirso, could not have been more helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Lynn
United KingdomThe view was amazing, bed was fantastic and the breakfast was the best we have had.
Stayed in April 2024
Reviewed: 29 April 2024
Emma
United KingdomThere was an unprovoked incident where a lady started abusing us in the bar for no reason at all, the lady was removed from the bar but not the hotel, she seemed very intoxicated from alcohol/drugs.
Excellent views of river Excellent bar and decor
Stayed in April 2024
Reviewed: 29 April 2024
Sharon
United KingdomBathroon small door caught on toilet seat
Breakfast perfect
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomFront facing room overlooking the river, the lady in the restaurant Tessie is so friendly and warm and makes you feel special, her chat a service was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Pat
United KingdomThe location is right next to a road and car park and we found all our rooms noisy. A couple of us didn't sleep well as a result.
Staff and breakfast lovely couldn't fault them
Stayed in April 2024
Reviewed: 28 April 2024
Karen
United KingdomThe room could have been cleaner. It was dusty and just didn’t feel too clean. Also it was very noisy . Road noise etc. windows draughty .
Breakfast amazing . Location brilliant.
Stayed in April 2024
Reviewed: 27 April 2024
Charlene
United KingdomThought the rooms would benefit from some bottled water and/or a mini fridge. Breakfast seemed expensive at £42 for 2 people.
Fab location with beautiful views of the quayside. Hotel was modern and clean.
Stayed in April 2024
Reviewed: 26 April 2024
Lynne
United KingdomNothing to note.
Friendly and welcoming reception staff. Good sized room and excellent location.
Stayed in April 2024
Reviewed: 26 April 2024
Trevor
United KingdomFor a bitter drinker there wasn't much choice for me at the bar.
Great view from my room, easy parking and great location
Stayed in April 2024
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