Small ish double bed

Clean, friendly, lovely breakfast

Stayed in April 2024

Pillows (no support at all) and duvet were not very comfy. Package was offered as a tequila sunrise package, with 2 free cocktails, but we were told they don't do cocktails!

We paid 269 for a one.nigjt stay, when we arrived we found out breakfast wasn't included,.and would be an extra 22 pp. I think thr room rate was excessive and should include breakfast. There are no reduced rates for thr carpark.next door (which there used to be so am extra 18 for 24 hours parking).

Stayed in April 2024

Location was perfect. Breakfast was very good. We did have a fridge in our room, however it wasn’t working. Otherwise everything was lovely.

Stayed in April 2024

Air conditioning don’t work properly in room

Staff location

Stayed in March 2024

Rather expensive for its locality. Shower was luke warm, couldnt book evening meal or breakfast on internet, kept taking us too booking an event page. Rather far out from centre so would expect better parking facilities, even pickup had to pay, double yellow lines everywhere, too many car restrictions in the area.

It was clean. Staff were friendly & helpful.

Stayed in April 2024

The room look some what tired and rough around the edges there was a hole in the leather sofa I expected better from the reputation of the brand.

Location, ambience in reception and a decent sized room with a large bathroom.

Stayed in April 2024

Spacious room, lovely views, quiet location, food in the restaurant was fantastic

Stayed in April 2024

Bed was on the small side but it was still very comfy

Great location, just a short walk from lots of bars and restaurants. Lovely room spacious room, bathroom had large bath and separate walk in shower. Staff were amazing. Would stay again.

Stayed in April 2024

Appreciating that I visited during a busy weekend (2 Liverpool matches and Annual Cheltenham Race) the breakfast was a little slow and could be more slightly more expansive.

The room was very comfortable and spacious, despite a dripping show noise, with amble room to work if required. The breakfast was decent, scrambled eggs could use some work, but overall very satisfying despite the limited options.

Stayed in April 2024

The room was dark husband says difficult to shave. Whilst in the bath the dispensers too high up !

Food excellent clean excellent staff helpful and friendly especially food and bar area staff

Stayed in April 2024

Comfy room. Great breakfast.

Stayed in March 2024

I seen that we could access the roof top area on photo but when arriving we couldn’t get up there. And would be great if had a pool or steam and sauna

The room and view were both exceptional food was lovely

Stayed in April 2024

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Stayed in February 2024

Nothing to dislike

Location to the city, staff were more than helpful and friendly. We arrived early not expecting to check in but to our surprise there was a room available for us.

Stayed in April 2024

Nothing that we didn’t like

Paula on reception was super helpful and so kind. She should be awarded for her attentive and personable approach. Becca & Cat (bar and restaurant staff) excellent service and very attentive. All 3 ladies went above and beyond their duties to make our stay even better.

Stayed in April 2024

The force of the shower was not good enough. There was no body lotion.

I upgrade the room which was a good choice with good views from the room. The facilities in the room were exceptional except for the force of the shower. The reception, bar area and restaurant excellent. The service provided by the staffs was excellent. Cannot fault them.

Stayed in April 2024

Second stay at Malmaison. I cannot rate it enough. The staff were friendly & helpful, the room was clean & cosy and the breakfast was great. Cannot wait to come back 🖤

Stayed in April 2024

Food was awful. Cooked breakfast was cold, tasteless starters and disappointing mains. Drinks overpriced. Rooms were tiny and so DARK! Bad decor, it was like a teenager from the 1960's designed the wallpaper. My brother's wallpaper was faux suede and so dusty! Terrible lighting. Windows that don't open made the rooms airless. Couldnt wait to leave actually. No niceties in the bathroom, not even a decent mirror to do your lippie. No parking either which was again, disappointing. On our last day they let people in with wet dogs. I like dogs but not when they have that particularly pungent smell and are shaking themselves dry while I'm at breakfast. BUT the staff were very nice.

The staff were amazing! From FOH to bar and restuarant, I couldn't fault their service, truly exceptional. The design and decor of the building however

Stayed in April 2024

I was shocked when I booked the club deluxe room I have stayed at Malmaison before but the club deluxe room just was the same as the normal room I stayed at before just a slightly bigger bed

I loved how friendly the staff was and how polite and helpful they was

Stayed in March 2024

Nothing it was great.

Great location and car park next door. Good atmosphere in the bar in the evening and great breakfast in the morning. There was a lovely big bath in the room which was a nice surprise.

Stayed in March 2024

The Malmaison is a perfect location for a short stay in Liverpool. Right next door to the Liver Building, it is within walking distance of most of the visitor attractions. Checkin - quick, efficient and friendly. Room - large, good view, nice biscuits. Breakfast - very good. Large buffet selection and good quality ingredients in the cooked breakfast. Overall - recommended.

Stayed in March 2024

Didn’t realise that Liverpool were playing at home so cost was more than normal.would check fixtures

Location

Stayed in March 2024

room was nice, location was good, breakfast was good quality but took quite a while to arrive. The staff were working hard but there weren't enough people during busy periods. We ended up sitting in the breakfast room for almost 40 mins waiting for two breakfasts to arrive.

Stayed in January 2024

Staff were friendly and helpful

Breakfast was fabulous

Stayed in March 2024

Staff in bar & grill were unfriendly & inattentive.

Location was great. Reception staff were excellent.

Stayed in March 2024