No breakfast brilliant location.

Stayed in April 2024

Our room was right next to the loft, which was a little noisy.

The location is great and the hotel was very clean.

Stayed in April 2024

Well, the room was dark. Even the window curtain was some sort of grey-ish and the view light bulbs hadn't enough power to iluminate the room. There was one little ceiling light (I guess it was a halogen lamp) but it did not the trick. The little lamps on the headboard of the bed were impractical. I understand that's the concept of the whole hotel, but a few lighter colors on the walls or the wardrobe wouldn't hurt. The bathroom lightning was also not that perfect - especially when you try to apply some makeup. The window could not be opened, not even a little bit for fresh air in the morning. They explain it with safety reasons...But there are windows that you can open slightly without immediately falling out... ;) And my personal highlight: the lift was not working for 2 days in a row...

The location is one of the best in Edinburgh (if you prefer to be close to the New Town) The staff was attentive and kind. Breakfast was okay, there were enough hot breakfast options and continental style. Bathroom was big, with overhead shower and enough towels. And the towel heater did a great job. The bed was the perfect size with lots of pillows and a good mattress!!

Stayed in April 2024

N/a

The style, very helpful staff, variety of breakfast, comfortable and spacious room

Stayed in April 2024

Quite dark in certain parts, eg hall ways

Location and ambience

Stayed in April 2024

Scruffy courtyard view from the window. Not what I would expect for the amount charged.

The property is situated in an excellent position with easy access to the main shopping and site centre.

Stayed in April 2024

Nothing really

Ideal location, can use shopping centre car park for length of stay and you get a 40% discount ticket when you check out, not ideal for everyone but for those who have driven to hotel and in the centre of Edinburgh it’s perfect. Hotel was lovely and staff were helpful.

Stayed in April 2024

Lights in the room ? They are so dim.

Location

Stayed in April 2024

Towel heater in the bathroom was not warm nor hot. Could have a bit more lighting in the room.

Did not have breakfast. Location was excellent! Staff was superb!

Stayed in April 2024

View from room was nice. Bed was super comfortable and room very quiet.

Location is very central.

Stayed in April 2024

Somewhat off hand staff, not everyone we encountered but most.

Great food and comfortable bedroom

Stayed in April 2024

Little noisy at night

Great breakfast selection of fruit, yogurts, cheeses and croissants

Stayed in April 2024

No bar open till later on 5pm I think , strange layout of floors/ stairs , window rattled all night for 2 nights

Location

Stayed in March 2024

Excellent location

Stayed in March 2024

Food great

Staff excellent

Stayed in March 2024

Beds were not changed once in our 5 night stay despite a coffee spill on sheet

Staff lovely room lovely and big restaurant was amazing

Stayed in February 2024

Great location and staff were very friendly.

Stayed in March 2024

Nothing

Excellent location

Stayed in March 2024

Bar closed for a private function which I wasn’t aware of

Stayed in February 2024

Large room, great location and a yummy breakfast spread.

Stayed in March 2024

The sheets were not changed and I spilt coffee on the sheets for the price I expect to sleep in clean sheets.

Everything was good

Stayed in March 2024

Friendly staff

Stayed in March 2024

Being a dog friendly hotel was slighty annoying we couldn't use the hotel bar or go to the grill. We have stayed in other dog friendly hotels where access is unlimited, and your dog can go literally everywhere where you can. Room Service is not 24hrs. I called reception at midnight and the outcome was the result (we did get the bottle of wine), but I was told what was not offered, I.e. the kitchen was closed, the bar was closed and there was a vending machine for beer. To be fair, when I said what is was I wanted we did receive it in the roundabout way.

Loved the location of this hotel, very central and close to waverley train station. Also being dog friendly was amazing. The dog is £25 to stay but you get a little doggy bag, with a ball and treats and a deodorising spray. We were also given a bed with a mat with water and food bowls. Being close to St Andrew's Square was good to take the dog for a walk, although, if your dog likes grass, the park is closed though from 8pm until 7am. So you may have to walk a little further to find a stretch of grass between these times. Yes our dog likes grass! The hotel is very close to Rose Street which boasts a lot of dog friendly pubs, Abbotsford, Robertsons, and Black Rose (after kitchen is closed though). Other dog pubs, Black Bull and Guilford Arms. The hotel room was very spacious and clean. Was extremely comfortable beds and it must be triple glazing as it was quiet given we were next to a busy road. The lounge area was very inviting and you could sit there with the dog, we enjoyed a coffee there.

Stayed in February 2024

We did find the room a little dark, even wih all available lights turned on Could only watch the TV if laying in bed

Ideal location just a short walk from most attractions Perfect stay and the hotel staff were excellent, Room was very nice with the surprise of a roll top bath in the room. The bed was comfortable and we both slept really well Great choice of breakfast and able to make adjustments to any orders Will definitely return here

Stayed in February 2024