Charles street, Manchester, M1 7DF, United Kingdom
#27 of 110 hotels in Manchester
Guests' ChoiceBased on 10647 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 6 May 2024
Kirsteen
United KingdomRoom and bathroom very nice. Comfortable bed.
Stayed in April 2024
Reviewed: 5 May 2024
Lee
United KingdomNothing to dislike, would highly recommend
Excellent hotel, very clean and ideal location
Stayed in May 2024
Reviewed: 4 May 2024
Beata
United KingdomThe online check in and out. It’s a shame how jobs are disappearing from the hotel industry.
The property is in great location. The room was perfect size and clean, tidy. The bathroom was clean and tidy too.
Stayed in May 2024
Reviewed: 4 May 2024
Peter
United KingdomNOTHING OF NOTE
Staff very friendly and helpful. Room was very comfortable and clean.
Stayed in May 2024
Reviewed: 3 May 2024
Sami
KuwaitNo parking which was inconvenient. Room did not have a view.
Good location. Hotel was clean and comfortable.
Stayed in April 2024
Reviewed: 3 May 2024
Thamy
United KingdomLovely hotel. Will stay again and look for this hotel in other locations. Room was immaculate, friendly staff. Breakfast is amazing 👏🏻
Stayed in May 2024
Reviewed: 3 May 2024
Nick
United KingdomNothing, it was all good, friendly and helpful staff, room well equipped, comfortable and very clean
I didn't have breakfast as I left very early to catch a train
Stayed in May 2024
Reviewed: 2 May 2024
Emma
United KingdomN/a
Everything was perfect
Stayed in May 2024
Reviewed: 2 May 2024
Joyce
United KingdomNothing
It was clean and orderly
Stayed in May 2024
Reviewed: 2 May 2024
Phoenix44717
United KingdomThat euro car parks sent me a fine even though I paid through Maldron but I emailed them and they responded straight away being helpful so props to them regardless of this I would stay again lovely hotel
Loved that it was clean and very easy to navigate and friendly helpful staff
Stayed in April 2024
Reviewed: 1 May 2024
Hannah
United KingdomBig clean room Comfy bed Great location for the concert we were going to
Stayed in April 2024
Reviewed: 30 April 2024
Jc
United KingdomThe service at the restaurant was a bit mixed. Generally helpful but desert took a long time to arrive and a gentle reminder was required. The tea station in the room was not refreshed after the first night I was there.
Conveniently located for the city centre, the hotel has very efficient check in and out systems. The reception staff were extremely helpful and the breakfast is excellent.
Stayed in April 2024
Reviewed: 30 April 2024
Michael
United KingdomNo negatives about the hotel or room
Excellent location, very spacious room with great views. Very clean.
Stayed in April 2024
Reviewed: 29 April 2024
Lisa
United KingdomGreat breakfast options and good quality fresh food too. Would have been nice to have a dairy free yoghurt option, but overall vegan options were very good, lots of fresh fruit variety. I assumed the banana loaf contained eggs or dairy but the support card I think stated wheat/ gluten with some codes - and gathered the codes referred to other allergens, signage could be clearer to simply include all in word or icon format. Staff were very helpful and engaging. Vegan pancakes were fabulous!
Stayed in April 2024
Reviewed: 29 April 2024
Danny
United KingdomNo negative points .
Well located with excellent staff. Very good choice of breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Lucy
United KingdomCheck-in was a bit impersonal as there were staff behind the desk but they left us to check in on the machines even though there was a queue and staff were free.
Very clean, quiet, comfortable room, fab breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Martyn
United KingdomNothing to fault
Good location and easy parking. Friendly staff. Excellent choice of buffet breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Samantha
United KingdomWelcoming staff, clean and comfortable room
Stayed in April 2024
Reviewed: 28 April 2024
Toni
United KingdomI noticed in my room that the carpet did not fit the room as the edge of the carpet was not up to the wall causing a gap. There was a small pile of dust in the corner of the room and also the room phone was dusty. The tiles in the bathroom looked to have some make up on which hadn't been cleaned from previous bookings. Also I noticed when making a coffee there was a sachet of sugar that was open
The location was perfect what we needed, the staff were friendly and helpful and received a welcome drink upon arrival. The bar area was very relaxed and the breakfast was very nice good value for money and plenty of choice.
Stayed in April 2024
Reviewed: 28 April 2024
Megan
IrelandEverything was spotless, the beds were very comfortable and the location was perfect for exploring the city and going out at night. Would definitely stay again.
Stayed in April 2024
Reviewed: 28 April 2024
Marta
ItalyThere wasn't a fridge in our bedroom.
Friendly and kind staff. Close to the train station
Stayed in April 2024
Reviewed: 27 April 2024
James
United KingdomWarm at night and the air on was controlled centrally.
Very modern and clean. Room was comfy and had great facilities.
Stayed in April 2024
Reviewed: 27 April 2024
Birthe
GermanyThe staff was very friendly. The spacious bar area. The nice room...
Stayed in April 2024
Reviewed: 27 April 2024
Chris
United KingdomSmall gym, room next to railway line but actually very quiet
Clean, comfortable. well located, modern
Stayed in April 2024
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