Would have liked better selection of toiletries in bathroom & maybe robes .Restaurant not much choice & felt quality of steak poor.

Bedroom was roomy & very comfortable,bed was lovely,only downside was view (room 317)

Stayed in May 2024

Why did you have to pay extra for some breakfast items . Also why no fresh juices? M

Within walking difference of the castle ,restaurant and shops

Stayed in May 2024

Breakfast very good

Stayed in April 2024

Excellent location

Stayed in April 2024

Only upon booking in were we informed the room we paid extra for (with views) had scaffolding obliterating the view. That was disappointing. Whilst out if their control we would appreciate being told prior to paying extra.

Great atmosphere, lovely rooms. Great location nice facilities

Stayed in April 2024

No fridge in the room, only a cooler that is no real benefit. There is no phone charging point in the rooms. Poorly lit areas for coffee making.

Fantastic breakfast. Very friendly staff and extremely helpful with everything. 👍

Stayed in April 2024

Bath quite high so difficult to step into. Parking very expensive.

Comfortable spacious room and good bathroom. Concierge staff absolutely lovely.

Stayed in April 2024

£39/night parking

Excellent location. Clean comfy room. Good breakfast

Stayed in April 2024

Poor service when I arrived waited over 10mins for a receptionist to come out of the back office

Good location

Stayed in April 2024

Cost of parking. Cooked breakfast no tomatoes. No alternative to butter. Bed was uncomfortable, did not sleep well.

Location

Stayed in April 2024

Being woken at 2.30am by the hotel emptying all its glass bottles into the bins under my bedroom window!!!

Great location Excellent buffet breakfast and very comfortable bed

Stayed in April 2024

Parking expensive and when booking through booking.com the confirmation said £10 of the price was towards parking. Hotel just said this was incorrect and still charged the full £40

Hotel was in the perfect location, very modern and clean. Good spacious room and bathroom.

Stayed in March 2024

Shower facilities need some improvement in terms of water pressure and convenience.

Excellent location. Great food. Really friendly and helpful staff. It was very helpful to park the cars on site.

Stayed in April 2024

Hotel had a very corporate and generic feel to it, didn’t have a lot of personality which is what I was hoping for.

Location on the High St was close to everything in Windsor and Eton.

Stayed in April 2024

Friendly helpful service

Stayed in April 2024

Perfect location for visit to Windsor Castle. Great hotel

Stayed in April 2024

Price for car park. Although private parking spaces in Windsor are few and far between, felt £40 per night was a bit expensive.

Lovely clean spacious room. Amazing location and lovely staff! Room was well equipped with tea and coffee, fresh milk was quickly bought to the room when requested. Iron and ironing board in room which is always very handy

Stayed in April 2024

Car parking at hotel was challenging. One day we left our room at 10 am and returned at 5 pm to find room hadn't been made up. It was quickly attended to when we reported this and we were given a free drink in the bar whilst we waited. However,we were looking forward to relaxing in our room after a tiring day.

Location for us was great.

Stayed in April 2024

Nothing.

Large, comfortable room. Very central location - very close to the train station and Windsor castle.

Stayed in March 2024

Could not for the life of me manage to operate the AC to make the room warm. Everything else was great

Brilliant location, excellent helpful staff, rooms very nice

Stayed in April 2024

The staff member who booked our car in. Very impatient as we had a mobility scooter and luggage to unload. We felt very imtatated.

The room. Large as my husband has a mobility scooter

Stayed in April 2024

We paid for dinner in the hotel on one evening. The waiting staff were not what you'd have expected, especially in view of the price. We had to get their attention for service. A better evening meal at the Ivy (a few doors down) was miles better and significantly cheaper the following evening.

We changed rooms for a larger room with a sitting area. It was a good size and the bed was comfortable. The room had a view of the castle and a balcony although scaffolding spoilt the view slightly. I was confused as the receptionist told me £90 for the two night upgrade but wanted £200 when I paid!. There was a reasonable choice at Breakfast and it was generally good. Concierge service was excellent.

Stayed in April 2024

Shower leaked over the bath as you used it because the grouting seal around the glass had weathered away so water went onto the floor. The cleanliness of the rooms and standards of this could be much higher. I understand this is a very large hotel and have limited time and staff to clean rooms in between Check ins and outs but as your paying for the Windsor you expect all areas to be sprayed and wiped clean especially in a bathroom. There was mold present in the bathroom imparticularly on the seals of the shower, bath and sink. Fixtures were loose in the room. Not enough usb links on plug sockets.

Excellent location stones are throw away from Windsor Castle 🏰 . When you enter hotel lobby you are impressed by how grand and welcoming this hotel is. And the aroma! Of scented flowers which was a lovely and calming touch to hotel guests after stressful train journey. The concierge is outstanding in their attentiveness and professional service. Always willing to help. Hotel accommodation was very spacious and tidy, facilities in the room included a hairdryer, TV, mini fridge, iron, ironing board, coffee machine, and a kettle. And to our surprise a bath a massive plus. The restaurant/room menu was very good the food was excellent. Staff were professional, attentive to your needs, very welcoming, and kind. Would highly recommend a visit and stay at the Macdonald Windsor Hotel

Stayed in March 2024

I had trouble booking parking but no fault of the hotel, just some mix up through booking.com

The greeting was nice and room well presented. We had some food in the evening which was nice

Stayed in April 2024