The bathroom was dirty. The room was really cold at night and I couldn't workout the heating.

The location is perfect. Staff is friendly and helpful. Although the hotel is located right in buzzing centre of Woolwich, the room was quiet.

Stayed in March 2024

I think due to how clean the room or the entire place is the cleaner refused to be meticulous in ensuring that my room floor was really dirty dues the colour of the floor, an over sight was not observed. Otherwise I really enjoyed my self compared to the amount of luxury and comfort the price was worth it I will be back soon

Meticulously put together, test of luxury in the fittings spacious very clean.befor I checked in I read others reviews 1.the heating is in perfect order, if you look around you will see a nob written honey well turn it clock wize and wait for the heating to oz out from the floor. 2.they complain of door not locking when you close the door push a bit forward and turn the luck. The only thing I found strange was the bathroom that is outside,is quite strange even though the bathroom was impeccably made.they complain of hot water it is hot when turn the nob on the desired temperature just be patient your hot water will come through.

Stayed in February 2024

Shared bathroom - but no-one else was using it so it was just the fact we had to walk across landing.

Good price for a spacious room. Staff were very friendly. It was a brilliant location for the O2. We were in bed within 30 minutes of leaving Madonna concert as most were travelling in the opposite direction.

Stayed in December 2023

Toilet is not private, have to go outside room. Otherwise everything’s perfect 👍

Very cosy rooms. Near woolwich station and Elizabeth line too

Stayed in November 2023

It just has a plain hotel sign which could be any hotel. More accurate road description would be better. No one seem to have heard of the name. I would also have liked for the heating system to be more effective and not take so long to work.

I didn’t get breakfast for what I paid and had a shared bathroom (so maybe take note when booking) but I happened to be the only one so I had it to myself and even did a wash day for my hair. The location is also nice with lots of shopping centers around.

Stayed in October 2023

tv reception bad, wifi bad.

bed was comfy, room spacious

Stayed in October 2023

TBH I never really saw the offer of a breakfast, the TV did not work well, poor signal and the shower room I could use had only cold water.

I loved the room I was in with the high ceiling and the external window - overlooking the square, I think. Really nice room and clean throughout. Reception took me to the room which was a surprise, but I was glad of it as I would have never found it!

Stayed in October 2023

The location wasn’t great. Shared bathroom was ok, hence why it was cheap. TV reception made watching it almost impossible.

Clean and tidy.

Stayed in September 2023

Nothing really

The bathroom was seperate but it was pretty clean

Stayed in June 2023

Just a little stench in the foyer. The rooms were not exactly what I expected based on advertised photos.

The property was great based on location of on availability of buses and trains stations. Christine and the guys were very helpful.

Stayed in September 2023

The entrance is a bit hard to find. The building is a bit weird (doesn't feel like a hotel). The area isn't the nicest (but I assume you want to be staying in Woolwich if you're choosing this place, so it is good for that).

Quality of facilities in the room were great.

Stayed in June 2023

The receptionist charged an additional 15 GBP for another set of bed linens for my 14-year-old child. It was hard to find the entrance to the accommodation. Had to call by phone to get in.

Overall good accommodation for a short trip. Nearby Elizabeth line solves the issue with getting to the Central London.

Stayed in June 2023

Creepy sound while operating the elevator

Centrally located and extremely neat!

Stayed in August 2023

Nothing

Everything was fine. Can’t think of anywhere else to stay when I’m in Woolwich

Stayed in August 2023

Staff disappeared quite early and it was very loud I had to sleep with my earplugs in.

It was clean all the time and bed was comfortable

Stayed in June 2023

Hard to find hotel with given address. Bed and pillows are uncomfortable. Hallway was a maze. Drunk next door neighbor. Poor shower water. Cars can not access the road in front of hotel.

Underground stations nearby, can reach airport easily. Shared bathroom was big and clean. Good cafe next door. Market and convenient stores are close by.

Stayed in July 2023

Hard to find entrance to hotel on arrival due to 10 stores sharing a front. Room only had dormeur windows 8 feet above ground that couldn't be accesses. Blinds covering the window couldn't be operated as the remote malfunctioned. (Reception was informed, unfortunately didn't fix it). This made it difficult to air out the room on a summer day, especially after shower use. Bathroom is not well ventilated so all the steam ends up in the room. Given the room design and sun angle, room really needs AC.

Short distance to trains and tube. Easy access to supermarkets. Elevator works. Room was clean. High ceilings. Fan was operational with 3 settings. felt safe with 2 kids. Some great ethnic food options nearby.

Stayed in June 2023

The staff are very helpful and friendly and even though I don't speak English very well they managed to communicate with me and fulfill my requests. The accommodation is exactly like the photos. It has a fridge, kettle, TV, iron, bed linen, towels.

Stayed in June 2023

Looking forward enjoying a hot bath after a long journey but disappointed discovering the bath was out of order. It looked like a white coffin in the bathroom because it was covered & sealed over. Building site was very noisy during the day so difficult relaxing on arrival. City noise during early hours in the morning. Didn't sleep very well as a result. Knocking on door 2 mins past checkout time.

Location was excellent & situated directly opposite Woolwich tube station. Room was large & clean. Pleased it had a fridge, tea-making facilities & excellent storage space for luggage. Towels & bed linen were clean & double bed was comfortable. Remote control for adjusting the window blinds.

Stayed in June 2023

Dirt on the carpets. It can be noisy as it's in the center of woolwich. Looked a lot better in the pictures.

Really great location. As you arrive to Woolwich Arsenal station you just need to cross the street to get in the hotel.

Stayed in July 2023

Very noisy. The window couldn’t be locked so the noise from outside the street could not be blocked.

It’s big

Stayed in June 2023

No car park despite description of one online. We parked in the railway carpark for around £11 for 24hrs. Tv reception poor. No bath ( was sealed)

Large room. Clean and bright. Lots of milk portion for the tea/coffee Hairdryer and fan provided

Stayed in June 2023

they don’t have any kitchen stuff, like plates, cutlery, spoons.

Stayed in June 2023

Noise, and also remember to lock your door at night. I had drunk people trying to get into my room. The neighborhood is not the best part of London either.

Location and space. The location is superb, very convenient. Very close to the underground station.

Stayed in June 2023