Check in process

Location was fantastic

Stayed in April 2024

Keyfob to carpark wasn't on keys when handed over from keynest. Door handle and lock to apartment very loose ( needs replaced or secured ) bed very bobbly ( feel it was protective cover ) .lamp broken in bedroom ( reported )

Very roomy. Apartment block very secure. Short walk into city centre

Stayed in April 2024

towells are too small ,

it was good

Stayed in April 2024

Could of done with an extra key

Excellent location

Stayed in March 2024

All was well

The apartment was clean and everything we needed was there. Location very good and we had kids with us and they were helpful as we had an early check-in and late checkout. The information in the email were spot on. We had a number to ring if we had problems. Very satisfied customer. Enjoyed our stay in Liverpool

Stayed in February 2024

Bathrooms tired, 3 camp beds in living room, felt like student accommodation

Good location, v quiet, good secure parking. Clear instructions.

Stayed in February 2024

Balcony door doesn’t lock properly

Great location and clean and comfortable

Stayed in February 2024

there was very little hot water,

easy to find and central

Stayed in February 2024

A bit far away from the centre, The inner courtyard had water running down from the first floor and was smelly

Nice big apartment, plenty of beds and space for everyone

Stayed in January 2024

The sofa beds were adequate and not the comfiest but fine for a short stay.

The property location is key and fantastic as it’s right in the heart of Liverpool City centre. Easy to get to and from. Great location. We arrived early and we able to check in earlier than the time specified which is amazing and thank you to customer services for allowing this. On the second night the door key had broken as we opened the door and the customer service team were quick to arrange a spare set of keys to be collected. We did have to wait round for a few hours as customer services couldn’t get in touch with the apartment owner but it was sorted in a decent time frame.

Stayed in November 2023

There wasn’t enough toilet paper and the shower door was broken.

Great location with it being walking distance from everything.

Stayed in December 2023

It wasn’t clean when we arrived and very dated. Looks nothing like the pictures

It was a great location and comfortable

Stayed in December 2023

not much not to like, Just have to walk about mins to pick up key from the local shop...and took a little bit to find the main door to the apartments,, as in a courtyard down in between Restraunts .. but fine wants you found it and was easy to find then when we were in and out,

Spacious 2 double bed Apartment, 2 bathrooms , living area... Balcony short walking distance to town,,, good location,, also very quite at night and safe area.. peaceful and late check out - bonus 3pm.. place is tidy and clean.. and lots of towels etc ext .. just asked to dispose of your rubbish and leave it as you find it.. which is a reasonable request... would recommend :)

Stayed in October 2023

One of the sofa beds was very uncomfortable.

Stayed in October 2023

The bath leaked a little when showering which we weren’t aware of but it wasn’t a huge issue

Amazing location, walkable distance to everything we wanted to do over the stay! Beds were comfy and easy to locate!

Stayed in October 2023

The check-in process was really challenging because the keys had been misplaced from the previous occupants and my work colleague (who was picking them up because arriving in Liverpool before me) had a real saga getting in because the keys were too far away for her to get them whilst having full luggage. That meant using spare keys available at the property although this also was a real pain returning them because they were returned to where we were requested - but then I was hassled for having not returned the keys..... that we'd never picked up in the first place

This is a well located large apartment that would struggle to take the advertised 10 but could take a good few people OK - beware they'd need to be friends given there are only 2 bedrooms!

Stayed in October 2023

It was difficult to find the entrance. Instructions to the parking across the road as we went into an underground car park and they wanted us to pay £75. We left and found one on parr Street for which we paid £34. Big difference.

Location. The facilities. Amy was helpful even though she had covid as our original apartment had a broken lock on the balcony door, so she moved us. It was ideal for a mixed family stay.

Stayed in September 2023

The rain

Location was excellent

Stayed in September 2023

The balcony door was a little bit difficult to open at first but it was ok. We got only one key, but to tell the truth we didn't ask for another one. Needed a dish cloth but there were none but these are just really small things cos our experience was a very good one.

The flat was clean and fully equipped as stated. Lift, Tv, fridge, internet, dishwasher and washing machine. Beds were very comfy. Extra pillows, towels and linen were already there in the flat. Balcony a bonus for my parents. Location is very central. No noise at all. Supermarket nearby less than 10min walk. Hop on hop off bus has a stop nearby the flat. Bus station and train station nearby but you can go everywere on foot cos everywhere within 10-20 min walk. You feel safe not only in this area but in all Liverpool. Instructions to get the keys from nearby supermarket was very easy to follow and just 5min walk. Check out was easy too and we recieved help by just sending a message. we were very greatful for the prompt reply about our checkout. An ideal flat for old people, youth or family with children.

Stayed in September 2023

Excellent location Check in/Check Out was easy to navigate Good facilities in the property

Stayed in August 2023

The property was not properly cleaned. Underneath the sofa decorative cushions there were old pretzels. We also had to move one of the beds in the smallest room to pick up something that had been dropped and found a lot of garbage under the bed. The property requires the guests to leave everything clean and all the dishes back in the cupboard but no tea towels nor white roll were provided, we had to go and get some to make sure we where not fined. Despite there being two bathrooms, only one person could take a shower at a time other wise the pressure and water temperature from both showers dropped.

The property was very well located, close to Chinatown and Bold street (full of nice cafes, restaurants and pubs). The staff was very friendly.

Stayed in July 2023

Apartment is quite noisy at night due to the fact that it is on a major road.

Proximity to town.

Stayed in July 2023

Bed was uncomfortable. Walls could have done with a kick of paint

Great location near city centre but quite at night and felt very safe

Stayed in July 2023

Needs updating Balcony door only locked with a bolt Camp beds not suitable for adults in the large bedroom

How close everything was to the flat 2 bathrooms Secure entrance Good side for a group 2 bathrooms

Stayed in July 2023