65 Lionel Street, Birmingham, B3 1JE, United Kingdom
#16 of 73 hotels in Birmingham
Guests' ChoiceBased on 5758 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
8.5
Free WiFi
7.2
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End of dialog contentReviewed: 3 May 2024
Kathleen
United KingdomOne staff not as polite
Central
Stayed in May 2024
Reviewed: 3 May 2024
Gwen
United KingdomFabulous location just 5 minutes walk from the major venues, museums, restaurants in Birmingham City centre. We couldn't fault it.
Stayed in April 2024
Reviewed: 2 May 2024
Emmeline
United KingdomCooked breakfast was a bit overcooked and there wasn’t enough choice.
Location was good. Staff were lovely. Room nice and quiet.
Stayed in May 2024
Reviewed: 2 May 2024
Andrea
United KingdomBreakfast was excellent.
Stayed in April 2024
Reviewed: 2 May 2024
Aiteseme
United KingdomUpdate the interiors
The breakfast was very good. Thank you.
Stayed in April 2024
Reviewed: 1 May 2024
Katherine
United KingdomLocation was fantastic. Kids loved the pancake maker. Excellent value for money for a couple of nights in the city with kids.
Stayed in April 2024
Reviewed: 29 April 2024
Lucian
United KingdomSlightly less hard pillows - or a choice of pillow hardness
Staff, free coffee, price, proximity to Opheems (reason for B'ham visit
Stayed in April 2024
Reviewed: 29 April 2024
Leigh
United KingdomThe bar was rubbish
Parking at site and location
Stayed in April 2024
Reviewed: 29 April 2024
Abhay
United Kingdomas already explained above. the room was right at the end of the corridor , which is pain we need to go up and down multiple time in a day with family.
It was excellent. Only problem was the family room located at 3rd floor end. It is long distance to travel with bags and kids .
Stayed in March 2024
Reviewed: 29 April 2024
Austin
United KingdomOne of the lights in the bathroom flickered. Cost seemed more than expected, but was city centre. Plenty of breakfast, but not special.
Location, room, shower, bed. Allowed my son to stay overnight at short notice.
Stayed in April 2024
Reviewed: 28 April 2024
Rupesh
NepalThe bed was two single beds joined together as one.
Very convenient location !
Stayed in March 2024
Reviewed: 28 April 2024
Avinash
United Kingdomparking included in the price would be good
covenient location, clean room, friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Jessica
United KingdomThere was plenty of tea and coffee for one night's stay but not enough milk.
The breakfast was to die for. I just wish I could've eaten more! I live the fact that thr children went free. Brilliant. Comfy bed too.
Stayed in March 2024
Reviewed: 26 April 2024
Mary
United KingdomThe parking underneath is convenient. the breakfast was pretty good. The shower was good and hot and everything was clean .
Stayed in April 2024
Reviewed: 26 April 2024
Christine
NetherlandsThe WI-FI is so to say not very good at all.
Great and comfortable room. Nice and clean bathroom.
Stayed in April 2024
Reviewed: 23 April 2024
Ghufran
United KingdomRoom was stuffy and window can’t be opened for ventilation
Location is very convenient, heart of the city centre Room and bed were spacious and clean Fully equipped apart from a fridge Staff are lovely
Stayed in April 2024
Reviewed: 22 April 2024
Olha
United Kingdomvery firm cushions and breaking noise insulation
Stayed in April 2024
Reviewed: 22 April 2024
Kerri
United KingdomStaff not helping our enquiry
The main lights weren't working and we asked a member of staff to fix them and no one came to check
Stayed in April 2024
Reviewed: 22 April 2024
Demi-rose
United KingdomAdditional payment for parking
Clean Spacious
Stayed in April 2024
Reviewed: 22 April 2024
Rachel
United KingdomWhen we visited the bar later in the evening we were informed they had no beer.
Location was perfect for our trip to symphony Hall car park very useful and easy to access Room had all facilities needed, and very clean. Staff all friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Joanna
United KingdomThe coffee in the machine that was available free to all guests was disgusting! It tasted like the cheapest, most burnt flavoured freeze dried coffee I've ever tasted. That was based on black coffee but I'm assuming it's the same coffee that's used in the cappucinos and lattes. The hot chocolate in the same machine was nice though. The breakfast was a buffet where all the hot food is left out in hot trays and it was all a bit dried out.
Stayed in April 2024
Reviewed: 21 April 2024
Donna
United KingdomThe lighting was shocking in the room. It's just a good job I'm not vain, however the eyesight is not great, so couldn't do any reading. Bed wasn't comfortable for me, but that doesn't mean it wasn't comfortable for others.
Location was good. Not far from the station and Utilita arena. Didn't have far to walk at all and plenty of shops and bars. Didn't hear anything too noisy maybe because we were at the back of the hotel?
Stayed in April 2024
Reviewed: 21 April 2024
Iain
United KingdomWIfi didn't work.
Breakfast was excellent. Room was very clean.
Stayed in April 2024
Reviewed: 21 April 2024
Matthew
United KingdomWe left on the Saturday morning being advised that checkout was 12. At 0900 we had a room service lady knock on the door looking to clear the room and prep it for the next customer. Whilst I appreciate they want to get things turned around as quickly as possible, it would be nice if they’d waited until we had checked out first.
Convenient location, clean, private parking available.
Stayed in April 2024
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