Mattress was hard & unforgiving.

Staff were very friendly and the spa was lovely.

Stayed in June 2024

No food served between 11 and 12. A bit odd.

Amazing swimming pool and spa.

Stayed in June 2024

Charging £15 a night for parking Room service sandwich average

Location was great Staff were very friendly and helpful Breakfast was good

Stayed in June 2024

Nothing loved it

Extremely clean and inviting with a homely feel

Stayed in June 2024

I had to pay extra for parking because I booked via booking.com

Stayed in June 2024

Architecture, style, ambience. All staff were great.

Stayed in June 2024

Elegant decor. Quiet. Convenient location. Great food.

Stayed in June 2024

Our only grumbles were that the tv in our room wasn’t working properly and the lock on the bathroom was fitted incorrectly and so we couldn’t lock it but neither really affected our stay too much as we made great use of the facilities instead

Everything! Returning couple and will return many times more

Stayed in June 2024

Food menu doesn't provide a range of prices , flat rate menu or 3 course only

Spa facilities, good temperatures

Stayed in May 2024

Although we was made aware prior to our stay , I think paying to park in the hotel is a poor touch

The staff was really friendly and helpful - facilities were excellent

Stayed in May 2024

Could do with a few more beds in the spa seating area. Sometimes more people than beds.

Beautiful spa facilities, relaxed, clean, warm… superb.

Stayed in May 2024

The breakfast was brilliant but... We got served avocado and Salmon on cheap sliced bread... Everything else was perfect but this was so out of place. There is nothing romantic about a cheap slice of toast. I went out of the hotel and there were chavs in tracksuits fighting in the bars so I abandoned my pint and went back to the hotel.

Great staff. Lovely spa.

Stayed in May 2024

Nothing except parking charges are a little expensive.

Relaxing and beautiful decor, great facilities, short walk into town.

Stayed in May 2024

Nothing negative to add.

Everything is just right here.

Stayed in March 2024

Staff were very friendly and couldn't do enough for you, facilities were great and we had a relaxing time away for our anniversary

Stayed in May 2024

What I am about to write in no way dampened our experience but if I had to say anything negative our room was at the end of a corridor next to a big fire escape door which could be used to access the car park. Someone past 11:30pm used the door and it slammed disturbing us, same again at 6:20. So no lie in but we did get to use the spa before breakfast because of this. The decor in the room was a little outdated aswell, nice but it certainly didn't match the rest of the hotel which is beautiful. Weird scratch marked above the headboard (say no more 😬) Shower was good but doors very squeaky and loud to pull open and closed so maybe a little upgrade needed for that room. Because I booked through bookin.com I had to pay £15 extra to park in the car park. I knew this so not a problem (just forgot on the day) you could if you wanted just park on the street outside and that would save you the fee. But that is literally all I have.

The hotel was fabulous, set in lovely grounds, we sat and had a beer on the terrace before dinner which was lovely. The decor of the main hotel is really lovely, you actually have to walk around and have a look when you first get there. The dining room is just beautiful. The Spa! Had everything you need and more. A salt room, sauna, ice room, steam room (my favourite) a long pool with a selection of jacuzzi baths, stand up or sit down. Open until 9pm we actually got chance to chill out there after dinner. Bath robes and flip flops were provided for the spa too. They have an outside pool but it's being upgraded at the moment so it's currently closed off (may24) The food was amazing, my husband had fish and chips and I had moules and frites. We ate in the brasserie but you can choose the dining room which is a rosette experience. The staff were really lovely and friendly making you feel welcome. The room itself was clean and tidy and we had a door which led out to a little terrace where we could sit and have a cup of tea. Nice selection of drinks and because I mentioned it was my husband's birthday on the booking there was a balloon ties to a plate with 4 handmade chocolates on there waiting for him! Such a lovely touch! We have 2 children and this was the perfect place to get away for the evening and just be husband and wife. Something we aren't able to do very often! Only an hour from home it was the perfect distance away. I wouldn't hesitate to recommend this hotel to anybody and everybody!

Stayed in May 2024

I was disappointed with my room at the very top floor with no lift

Stayed in May 2024

Sadly the outdoor pool was being refurbished.

Very welcoming and a nice relaxed atmosphere.

Stayed in May 2024

Clean and modern - excellent food and service And the spa was an added bonus

Stayed in May 2024

Everything.

Stayed in April 2024

The room and spa was immaculate

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

Food and drinks over priced

Spa amazing

Stayed in April 2024

Spa area is excellent and very good service. Nice touch with a welcome back card and 2 chocolates

Stayed in April 2024