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Reviews of LillyRose Serviced Apartments - St Albans City Centre

Grosvenor Road , Saint Albans, AL1 3AW, United Kingdom

#14 of 38 hotels in Saint Albans

Guests' Choice

Review score

Based on 48 apartment reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 3 February 2024

    9.0
    Lovely apartment to stay in
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    A bit more attention to detail on the cleaning - not significant though.

    Such a lovely apartment. Very homely and cosy, beautifully decorated, really well equipped, hosts are incredibly helpful . Would thoroughly recommend

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Five minutes from the Thameslink Station. You can be in the center of London in 22 minutes. Detailed descriptions of how the utilities worked. Nice to have a fully stocked kitchen and a washing machine.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Perfect short term stay for the family within a walking distance to the town centre
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very clean and very responsive with our queries

    Stayed in January 2024

  • Reviewed: 14 December 2023

    8.0
    Great apartment
    • Group
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Both TVs didn’t work during our stay (one was extremely slow, and the other was not connected). We’ve had two keys for the front door, but one doesn’t fit (it might be worth fixing this for future guests).

    We really enjoyed our stay. The apartment is very spacious, comfortable and clean—about 10 minutes from the station and 15 minutes from the town centre. If we come back to St Albans, we will definitely consider this apartment again!

    Stayed in December 2023

  • Reviewed: 10 April 2023

    7.0
    St. Albans Service Apt
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 28 nights
    • Submitted via mobile

    Welp... its not the staff's fault that the decorum of the bldg 🏢 is not up to par, but upon entry to the bldg the smell of urine automatically graced itself. The elevator/s 🛗 needed love too (bless the man 🧍‍♂️ who cleans them). Prior yonreaching inside the apt.. not even gonna lie, that security box for the keys were a nightmare to open. Eventually, i got in to be greeted with a piece of plastic on the bed and a cup of cold coffee from Costa in the living room that the cleaners left behind. Not very appealing..Within the apt, the pots and pans 🍲needed some TLC along with the oven. Apparently, whoever was last there the cleaners 🧹 didn't clean the oven (at all) leaving the smell of burning 💨 residue when I decided to cook. The place was clean, (well, from the looks of it), but the apt needed some TLC, especially the walls. In the masterbedroom it looked like water damage had taken effect.

    The bed/s were comfortable. There were adequate utensils and cleaning supplies, stocked for cooking. There was accessible parking on the street (if you can find some) or the staff gave you a parking pass. Trash recepticle was easy to find and the staff was nice in answering any questions I had. The area was nice! Great walking distance to the town.. They have a market 📑 every Wednesday and Saturday. Place gets pretty lively. 👥 Can't talking about the trains as I didn't take public transport 🤷🏿‍♀️. It's not a bad spot, really.. Just the little knickknacks that makes it an uncomfortable situation..

    Stayed in March 2023

  • Reviewed: 19 February 2023

    7.0
    Parking issues.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Parking permit is weird to get. It's free, but you need to chat with them before you book? Because they do not give a permit on the day of arrival if it is not explicitly pre discussed. AND there's no way of purchasing it after. General building cleanliness.

    Location is great.

    Stayed in February 2023

  • Reviewed: 12 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 15 nights
    • Submitted via mobile

    Noise from the trains A bit too pricy

    Stayed in August 2022

  • Reviewed: 24 April 2022

    7.0
    Overall, it was an averagely atisfactory experience for the amount paid. It could have been better.
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 15 nights
    • Submitted via mobile

    For a 2 bedroom apartment, the design would have been desirable to have a room en-suite with bathroom/toilet while a second bathroom/toilet can be for occupants in the second room and visitors. Most importantly, the central heating was non-functional throughout and all attempts to get the agents to fix the amenity was met with excuses and only promises till check out. That was not good at all.

    The facility was just okay mainly because of the location which is not too far from the city Centre (about 15 mins walk).

    Stayed in April 2022

  • Reviewed: 9 April 2022

    9.0
    Great apartment for a short stay with easy access to London.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The apartment was very clean with modern decor and furnishing. Rooms were a good size and comfy beds. Great location for our purpose, easy to get into London by train.

    Stayed in April 2022

  • Reviewed: 9 March 2022

    7.0
    Good property for a short stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 12 nights

    It is located right next to the train tracks so very noisy as the trains go throughout the night

    Close to City station and High street. Very modern good equipped flat. Parking spot allocated which was very helpful as parking in the city is a problem. Remember to ask in advance

    Stayed in March 2022

  • Reviewed: 26 February 2022

    7.0
    very enjoyable - would have taken relatively little extra effort to have made it near perfect
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 28 nights

    a very soft bed.

    flexibility and responsiveness of the hosts.

    Stayed in February 2022

  • Reviewed: 15 July 2023

    10
    Nice apartment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The apartment was very nice and clean. The location was very good close to the train station. for sure when i will be in st albans i will book the apartment for the second time.

    Stayed in May 2023

  • Reviewed: 11 June 2023

    10
    Great location, well equipped for long stays, spotless hygiene, spacious.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 16 nights

    Nothing, everything about my stay was great.

    Everything was according to the description and photos.

    Stayed in May 2023

  • Reviewed: 9 December 2022

    6.0
    Fairly good stay, great location so close to the station. Needed more assistance from host/owner
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 30 nights

    There should have been instructions on how to use different things in the apartment on arrival, the heating, the wifi, where to take out the rubbish nothing was written down. We were so cold on the first night. We were unable to use the oven throughout the stay and we were there for a month, any question we had required us to message the host/manager wait for a reply from the host/manager so I would suggest a manual of some sort at the very least a piece of paper saying a few tips, where to take the rubbish etc.

    The location of the apartment is excellent the building is secure, the apartment is so close to the station which is absolutely wonderful we needed to get to work in central london and this made it so easy. The apartment was great modern, the bed was comfortable the bathroom was great clean modern, the layout is very modern it is a decent size for two people but it's a bit tight for a visitor.

    Stayed in December 2022

  • Reviewed: 2 December 2022

    6.0
    location excellent could do with some tlc
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    tatty and several broken things. no response from 24 hr telephone line

    location

    Stayed in November 2022

  • Reviewed: 18 August 2022

    4.0
    It served our purpose but we were really disturbed by the building happening right outside our windows early mornings
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 15 nights
    • Submitted via mobile

    Checkin was a nightmare as instructions for code was incorrect! Entrance and lifts always dirty, No dishwasher, no aircon, very noisy building happening across the road and neighbours smoking and noisy

    nice furnishings, finishes and good location. nice to have had a washing machine and a fan during the heatwave

    Stayed in August 2022

  • Reviewed: 13 July 2022

    6.0
    nice stay but pricy for what you get
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    smaller than advertised

    Stayed in June 2022

  • Reviewed: 22 December 2021

    4.0
    Disappointing due to the lack of an oven.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    There was a hitch accessing the property (instructions sent to wrong phone). The oven did not work. This was reported on arrival but there was no response.

    location was very good. the apartment was clean and comfortable.

    Stayed in December 2021

  • Reviewed: 31 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Would have been nice to have instructions on how to work TV, oven, turn heating down etc. Also the lift was unexpectedly noisy - needs a service I think. Sofa not very comfortable

    Lovely view, very clean and well furnished. Comfortable bed

    Stayed in October 2021

  • Reviewed: 18 October 2021

    10
    Excellent stay!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Easy to find and accessible. Amazing views Had all the little extras you could need Quiet even though it was a big block Lots of space!

    Stayed in October 2021

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 8 August 2023

    9.0
    Superb
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 25

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