Godstow Road, Oxford, OX2 8AL, United Kingdom
#20 of 47 hotels in Oxford
Guests' ChoiceBased on 3710 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.3
Facilities
8.6
Staff
8.8
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Cristina
United KingdomNothing
A lot larger than expected. Clean and nice and the staff very helpful.
Stayed in May 2024
Reviewed: 3 June 2024
Portia
United KingdomThe pillows and bed were uncomfortable
I really enjoyed the pool, the friendliness of the staff and the location was amazing to get into the town.
Stayed in May 2024
Reviewed: 3 June 2024
Ebele
United KingdomThe room had 2 beds. According to the online pictures and descriptions; I expected it to be 1 double beds. The TV couldn’t connect to my Netflix or Amazon prime, not a smart TV
The rooms were clean and comfortable
Stayed in May 2024
Reviewed: 3 June 2024
D
IrelandTiny bathroom
Lovely breakfast nice staff
Stayed in May 2024
Reviewed: 3 June 2024
Rosalind
United KingdomRoom service delivery charge of £6. To avoid this I met the person at reception and carried my own tray back to my room. I am not sure of the rationale for charging this. If it is something to do with staff resource, the person had to wait for me at reception so they were still tied to that task so might as well have walked the extra short distance to my room!
Staff friendly and smiling
Stayed in May 2024
Reviewed: 3 June 2024
Tasneem
IndiaParking was convenient, the room given to us was at the mezzanine floor which means that there were stairs , without a lift, however the hotel staff was kind enough to help us with our luggage, could not fault anything else
Stayed in May 2024
Reviewed: 2 June 2024
Grinter
United KingdomAt first we are in a superior double which wasn't very big and did not meet our expectations. We were upgraded to a much better room.
Customer Service was excellent. Sorted out a more suitable for us without any issues.
Stayed in May 2024
Reviewed: 1 June 2024
Stacey
United KingdomSwimming pool closed a little early so we were not able to make use of it.
Staff were friendly and helpful. Room was clean and comfortable with refreshments.
Stayed in June 2024
Reviewed: 1 June 2024
Li
United KingdomHaving to pay for parking!
Check-in was smooth and the staff were friendly and polite. Breakfast was absolutely brilliant. We plan to come back just for this! Unfortunately we didn't have time to use the gym and pool so this is something we also look forward to next time.
Stayed in April 2024
Reviewed: 31 May 2024
Susan
South AfricaAll OK
Skipped breakfast
Stayed in May 2024
Reviewed: 31 May 2024
Stephen
United KingdomThere is plenty of available parking at the hotel but this is not included in the hotel rate which we was not aware of
Hotel was nice and quiet through the night , has a good bar and restaurant plus a spa and gym although we did not use the spa or gym .There is a large lounge area with plenty of comfortable seating which we found very relaxing rather than sitting in our room . Our room was more than adequate comfortable bed good shower all very clean .There is a bus stop round the corner from the hotel for easy access to the city centre.
Stayed in May 2024
Reviewed: 30 May 2024
Hilary
United KingdomIn the bedroom, the carpets were filthy all full of stains
Good location for Oxford
Stayed in April 2024
Reviewed: 30 May 2024
Yvonme
United KingdomBreakfast service - ordered poached eggs and waited over 10 mins and didn’t like the communal jam & marmalade jar plus only 1 coffee machine working
Receptionist very helpful
Stayed in April 2024
Reviewed: 29 May 2024
Donata
United KingdomPool very small, dated and disappointing. Extra charges for parking is not something you'd expect at the hotel.
Friendly staff, comfortable and great size bed, good choice for breakfast.
Stayed in May 2024
Reviewed: 29 May 2024
Darryl
AustraliaLarge hotel that works well, seamless check in and out, very friendly staff, comfortable bed, in a good location with easy access to bus into town centre.
Stayed in May 2024
Reviewed: 29 May 2024
Neil
United Kingdoma nice easy experience
Stayed in May 2024
Reviewed: 29 May 2024
Anna
United KingdomService at breakfast bar in the lobby.
The room, the bed and the location.
Stayed in May 2024
Reviewed: 29 May 2024
Emma
United KingdomRestaurant wasn’t open, food served into the bar
Good breakfast
Stayed in May 2024
Reviewed: 29 May 2024
Pangda
United KingdomThe barrier for shower splash is not good enough
The location and cleanliness of the facilities
Stayed in May 2024
Reviewed: 28 May 2024
Jane
AustraliaThe fridge didn’t work which meant medication that required cooling was at risk of being unusable so we went to reception and a new fridge was supplied. We asked to have a cool pack placed into the hotels freezer which was done however the feeezer at the hotel was not operating. I asked for a recommendation of a place to eat and was sent to a local pub which doesn’t serve meals on Sundays.
The breakfast buffet was extensive and delicious. The staff were mostly welcoming.
Stayed in May 2024
Reviewed: 28 May 2024
Ngoma
United KingdomThe bed was unstable
It was nice and clean
Stayed in May 2024
Reviewed: 28 May 2024
Alan
United KingdomA bit sprawling inside with lots of long corridors. Easy to get lost finding your room.
Good friendly efficient reception. Decent rooms and bathrooms. Not in the centre of Oxford but plenty of cheap buses from just nearby.
Stayed in May 2024
Reviewed: 28 May 2024
Andrei
RomaniaClean and quiet. Great value for price.
Stayed in May 2024
Reviewed: 28 May 2024
Derek
United KingdomLack of EV charging points in the car parks
Easy access to the city by bus
Stayed in May 2024
Millstatt, Austria
Santa Cesarea Terme, Italy
Crestview, USA
Frederick, USA
Guanajuato, Mexico
Céreste, France
Pohara, New Zealand
Palani, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content