245 Broad Street, Birmingham, B1 2HQ, United Kingdom
#8 of 72 hotels in Birmingham
Guests' ChoiceBased on 9920 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
8.8
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 7 May 2024
Hayley
United KingdomHotel modern and clean. friendly staff and efficient check in and out process
Stayed in May 2024
Reviewed: 7 May 2024
Makanaka
United KingdomThe walls are thin though so you can hear the people in the next room.
the shower and bedroom were really nice ! Can’t complain really. Staff were nice and accommodating plus breakfast was well nice too.
Stayed in May 2024
Reviewed: 7 May 2024
Loraine
United KingdomN/a
Nothing to much trouble
Stayed in May 2024
Reviewed: 7 May 2024
Georgian
United KingdomCar park very expensive
Nice time
Stayed in May 2024
Reviewed: 6 May 2024
Nicola
United KingdomSmall parking spaces
Room was very well presented and clean and the bed was very comfy
Stayed in May 2024
Reviewed: 6 May 2024
Christine
United Kingdom24hour disco???
room very good, location perfect
Stayed in May 2024
Reviewed: 6 May 2024
Sonnybill
United KingdomNothing
Everything was perfect
Stayed in May 2024
Reviewed: 6 May 2024
Pauline
United KingdomComfortable room and bed
Stayed in May 2024
Reviewed: 6 May 2024
Ludivine
United KingdomEverything
Just lovely place to be
Stayed in May 2024
Reviewed: 6 May 2024
Jessica
United KingdomWe wanted room service and it said it was 24hrs, however when we called, no one answered.
Room was spacious. Comfortable bed and nice facilities
Stayed in May 2024
Reviewed: 6 May 2024
Gordon
United KingdomAll lovely very spacious
Central, hard to find with roadworks etc
Stayed in May 2024
Reviewed: 6 May 2024
Katharine
United KingdomNoise from the nightclubs until 3.15am even on 9th floor. Booked for 3 guests in twin double room but only 2 mugs/towel set etc so not enough for 3rd adult
Welcoming large lobby Friendly staff Decent room size. Comfortable beds. Good location city centre
Stayed in May 2024
Reviewed: 6 May 2024
Thomas
United KingdomStunning rooms
Stayed in May 2024
Reviewed: 6 May 2024
Scarlett
United KingdomThe lift takes its time to get to the desired floor! There are four lifts but only one or two of them appeared to actually be running at the same time, meaning a lot of floor stops and very crowded lifts by the time you get to your area.
From the outside I wasn’t too sure about the look of the building until I stepped into the reception area. The property amazes you as soon as you walk in! Beautiful reception area, the staff are very friendly and the hotel is incredibly clean. Beds are comfortable, there are plenty of facilities in the hotel room you can use such as coffee machines, hair dryer, towel robes, kettle, ironing board etc and you can call guest relations if there is anything missing including straightening irons for your hair! I couldn’t be more impressed.
Stayed in May 2024
Reviewed: 6 May 2024
David
IrelandVery good
Stayed in May 2024
Reviewed: 6 May 2024
Amanda
United KingdomThe car park was full when we arrived.
Beautiful spacious room with added bonus of a fridge.
Stayed in May 2024
Reviewed: 6 May 2024
Neville
New ZealandThere is nothing to complain about this hotel 🏨
The rooms were great and very quiet, and the breakfast was very well served and the staff were very friendly
Stayed in May 2024
Reviewed: 6 May 2024
Pauline
United KingdomI think I could hear the lifts for much of the night, room 911, albeit when walking to them it seemed they were quite a distance…. Very strange
Superb location for Utilita arena, car park facilities, two beds in the room, decent size bathroom, good coffee making equipment.
Stayed in May 2024
Reviewed: 5 May 2024
Sharon
United KingdomLifts were very busy
Cleanliness Staff Location Prosecco on arrival
Stayed in May 2024
Reviewed: 5 May 2024
Emma
United KingdomPaying for parking in addition to the cost of hotel.
Excellent location, clean and comfortable.
Stayed in May 2024
Reviewed: 5 May 2024
Joy
United KingdomThe Leonardo Hotel was a gem. In a great location for the Utilitia arena. The staff were exceptionally friendly and helpful. Shout out to the guy on duty in the carpark, who found us a space when there seemed to be none. Really helpful. The bedroom was big and cosy and clean. Breakfast next morning was very good, with lots of choice and regular top ups of food items. Gentleman on duty found us a table promptly, whilst all the while apologising for the delay. Finally the price we paid was brilliant value. We will definitely return next time we're in Birmingham.
Stayed in May 2024
Reviewed: 5 May 2024
Sarah
United KingdomNoise at night. Opposite Popworld, and on a busy main street - the noise travelled.... and it was difficult to get to sleep.
Location was absolutely perfect - a few minutes walk from Utilita Arena.
Stayed in May 2024
Reviewed: 5 May 2024
Paul
United KingdomExpensive
Location
Stayed in May 2024
Reviewed: 5 May 2024
Claire
United KingdomQueue at the bar, needed additional staff
Clean, beautiful room with fabulous bathroom. Nice restaurant with excellent breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Haruntulunay
United KingdomWhile hotel is really nice, staff could smile more, they felt like they were fed up and not smiling at all. I felt rushed too.
Clean and comfy rooms, all amenities were provided, close to new street train station. Breakfast is good too.
Stayed in May 2024
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