Charlotte Place, Southampton, SO14 0TB, United Kingdom
#14 of 34 hotels in Southampton
Guests' ChoiceBased on 2259 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 30 April 2024
Mohammed
Saudi ArabiaNo refrigerator in room, the sofa was very very bad.
Location , price
Stayed in April 2024
Reviewed: 30 April 2024
Joan
United KingdomPILLOWS WERE A LITTLE TOO FIRM FOR ME, BUT THAT WAS A SMALL PROBLEM. EVERYTHING ELSE WAS SUPERB.
The room was well furnished, bed comfortable. could not fault the breakfast, lots of choice.
Stayed in April 2024
Reviewed: 29 April 2024
Nomi
United KingdomNo parking facility
Room
Stayed in April 2024
Reviewed: 29 April 2024
Julian
United KingdomNoisy
Stayed in April 2024
Reviewed: 29 April 2024
Francine
JerseyAir con not working
Cost and comfort with good location
Stayed in April 2024
Reviewed: 29 April 2024
Roslyn
United KingdomRoom was a bit too hot for us and we were unable to turn the air con up to cool it down
Lovely staff and a delicious breakfast, good value for money
Stayed in March 2024
Reviewed: 28 April 2024
Jo-anne
United KingdomNo car park
Central location
Stayed in April 2024
Reviewed: 28 April 2024
Wincott
United KingdomTheir was nothing I didn't like
clean, quiet Fantastic breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Sheena
United KingdomClean and such friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Joanne
United KingdomLittle bit dated and although the location is central There isn’t any parking.
Very welcoming
Stayed in April 2024
Reviewed: 27 April 2024
Jon
United KingdomService
Position
Stayed in March 2024
Reviewed: 26 April 2024
Michael
United KingdomHad to park car in open sparking away from the hotel
Good location, clean and today, friendly and efficient staff.
Stayed in April 2024
Reviewed: 26 April 2024
Nathan
United KingdomThe road in front of it was a bit precarious as there was no crossing
Guy at the check in desk was amazing! Really friendly and helpful!
Stayed in March 2024
Reviewed: 25 April 2024
Marcel
SwitzerlandFor a 4-star hotel, we expect a fridge and safe in the room. A safe was available at the reception though.
Beds were comfortable and room was spacious. Staff was very helpful and friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Julie
United KingdomNoisy traffic. No parking.
Room size very good and bathroom good
Stayed in April 2024
Reviewed: 21 April 2024
George
IrelandReally not much . It would be difficult for me to give negative criticism.
High praises for Alexs, the hotel manager. Super efficient , may I express my gratitude for his sympathetic understanding while I was recuperating post surgery at the Spire Hospital. Hoping to return in November .
Stayed in March 2024
Reviewed: 19 April 2024
Alistair
United KingdomNothing
Good location. Spacious room
Stayed in April 2024
Reviewed: 18 April 2024
Iba
United KingdomNo free parking , needed more to clean carpets and better lighting
Location
Stayed in April 2024
Reviewed: 16 April 2024
Jayne
United KingdomPillows like rocks!
Cleanliness
Stayed in April 2024
Reviewed: 15 April 2024
Amanda
United KingdomI asked the cleaner for decaf t bags, she said she would check, never saw her again, I asked the reception staff for decaf t bags, they said they didn't have them to offer, came down for breakfast and there was decaf t bags offered, so why couldn't I have them for the room!!
The hotel looks amazing, the staff were brilliant, and helpful,rooms were clean and spacious.
Stayed in April 2024
Reviewed: 15 April 2024
Terence
JerseyThe porridge was not good
Very good overall
Stayed in April 2024
Reviewed: 14 April 2024
Jp
United KingdomEverything with great apart from the mens toilets which were very smelly and not clean at all at around 1 o'clock, in fairness was back in them in the evening and they were fine
Stayed in April 2024
Reviewed: 14 April 2024
Lynn
United KingdomWe were upgraded for the first time ever! Thank you. Staff were all lovely
Stayed in April 2024
Reviewed: 14 April 2024
Swain
United KingdomFairly basic and a long walk from the city centre.
Reasonable breakfast.
Stayed in April 2024
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