One of the quilt covers was clean but stained from some past occurrence, we got round it by turning the quilt around.

The room size. Comfortable beds. Staff friendly.

Stayed in June 2024

Snacks ordered in bar area were very poor in both selection and what was supplied. Complained and returned meals but had to pay for tea which was till unfinished and chips which we didnt have

Room good but a little cramped

Stayed in May 2024

Lovely clean, spacious modern hotel, breakfast was superb , would deffo stay here again.

Stayed in June 2024

What staff there were, were very good. But not nearly enough for our event, the bar staff were good, but there should have been twice the number for the number of guests.

Everything but the food!

Stayed in June 2024

Nothing

Big rooms

Stayed in March 2024

Lack of Staff and when meeting was on one of the staff was in the kitchen banging around and talking on there mobile

General Facilities

Stayed in June 2024

The swimming pool and hot tub have FAR too much chlorine. It made my eyes sting as soon as I entered the room. I couldn't breathe in the hot tub due to the fumes, which also made my eyes stream profusely.

Two double beds in the family room was great, and lots of space. Easy parking, and convenient onsite food options. Hotel staff seem well trained and friendly. Chaz at the Triumph was great and doing everything to keep customers happy, but the food and bar staff weren't great.

Stayed in April 2024

Clean

Vv good

Stayed in June 2024

Surprisingly, nothing I can complain about. Maybe the restaurant pricelist was quite on the high side. But it was easier to swallow than the sister Leonardo hotel in Amsterdam that I returned from, a week before this.

The room was vast! I honestly didn't expect it to be that big. I understand it was an Executive Room which was a nice upgrade on the standard double room that I originally booked. It was very comfortable indeed so I had a good sleep. The restaurant was busy when I visited it for dinner. I was able to obtain a table after waiting on a waiter to clear and clean it. Reception was very helpful with a request about breakfast. In the end, it was not necessary but the fact they bent over backwards was appreciated.

Stayed in June 2024

Tea in room is PG Tips

Leisure facilities were great Room was large - twin doubles

Stayed in June 2024

The pizza bar closing in the early evening.

Dinner and breakfast.

Stayed in June 2024

Everything was as described - no unpleasant surprises or surcharges. A lovely place to stay.

The hotel was clean, with friendly staff and a comfortable room. The breakfast buffet was excellent - substantial - and really helped to get the day off to a great start.

Stayed in May 2024

Lovely hotel fantastic breakfast

Stayed in June 2024

Friendly staff, lovely hotel.

Stayed in June 2024

A fridge in the room

Breakfast was nice.

Stayed in June 2024

Food expensive.

Clean, functional, well organised, able to cater for large numbers in a friendly and professional environment.

Stayed in June 2024

Carpet in some areas looks overdue for replacement, but this could be due as other areas looked quite new

Great room size, comfortable bed had a great night's sleep.

Stayed in June 2024

The restaurant is a bit restricting. I'm sure it's great, but I didn't want a steak, and there wasn't much else.

Good room. Lots of space. Comfy bed.

Stayed in May 2024

The duvet was really grim - there is a clean sheet covering it but no protective sheet, so we could see stains (blood/urine - god knows what) through the sheets, which don't even pop up. The pillows were also really bad quality. With the actual sheets, they are so 'starchy' that every time you turned over it made such a loud noise - need to be far softer! The swimming pool was overly chrolinated - my eyes were stinging like mad and that never usually happens.

The venue was really impressive - great breakfast, loved the pool area and room looked great.

Stayed in June 2024

No safe or mini bar in my room, TV too small for that size of room

Room was big, breakfast was good

Stayed in June 2024

Pool wasn’t clean or maintained. Wasn’t happy with my children being in there because of this. Disappointing as they love the pool and it was one of the reasons we choose the hotel. Room could have been cleaner. Beds and towels etc were clean but noticed in 2 areas something had be thrown at the walls and not cleaned up and dripped down. Also the shower needed a clean.

Professional staff who were helpful. Breakfast was great with a good variety of food for adults and children.

Stayed in June 2024

The triumph bar wasn’t great. We were left waiting a long time to be served and the food was overpriced. The bar man was not very friendly. The bar supervisor was lovely however and helped us get a seat

We love the spa although didn’t get chance this time as we were out shopping longer than planned. It has a cute little pond with fish in it that’s relaxing to sit near. The hotel itself is well kept and the rooms are a good size.

Stayed in June 2024

The smell of the pool and the room was dirty, radiator had marks like wine was spilled which could’ve been cleaned and I requested a shower cubical which I couldn’t get as I booked a family room.

It had a swimming pool and spa

Stayed in June 2024

The leisure centre was not the cleanest and some things were out of order such as the jacuzzi. The hotel is nothing special. Very basic rooms.

The staff were lovely and friendly. Very welcoming and always happy to help if needed.

Stayed in May 2024