Berwyn Road, Llangollen, LL20 8AD, United Kingdom
#8 of 10 hotels in Llangollen
Guests' ChoiceBased on 2756 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.1
Facilities
8.2
Staff
8.8
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 7 May 2024
Martin
United KingdomBreakfast although tasty,an expensive extra for cooked,also not flexible with breakfast times
The front grounds are spectacular Reception staff exceptional Room comfortable Spa was a bonus
Stayed in May 2024
Reviewed: 7 May 2024
Ronan
IrelandComfortable Stay and pleasant staff, would recommend!
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomDisappointed that there was such a large charge to add our dog to the booking. £30 per night seems steep when the rooms aren't cleaned daily.
Lovely place and very dog friendly. We've not stayed in a hotel with our dog before. Staff did so much to make everything simple.
Stayed in May 2024
Reviewed: 5 May 2024
James
United KingdomDon’t realise the pool was over 16 until we got there
Clean rooms
Stayed in April 2024
Reviewed: 30 April 2024
David
United KingdomBathroom was a little tired. Lack of communication between staff.
Well situated. Food very good.
Stayed in April 2024
Reviewed: 29 April 2024
Stephen
United KingdomBreakfast was a bit of a disappointment. Eggs on first morning were over cooked and we had to ask for decaf teabags on all three mornings. Second morning we weren't even on the list for breakfast.
Location was good, car parking not a problem.
Stayed in April 2024
Reviewed: 26 April 2024
Andrew1950
United KingdomThe dining areas were all very good and I had courteous service from those who served me.
Stayed in April 2024
Reviewed: 25 April 2024
Lisa
United KingdomThe bed was the most uncomfortable bed I’ve slept in for years. The food was average too, with the beef and vegetables served slightly warm and very fatty.
The location, the hotel and the staff were great.
Stayed in April 2024
Reviewed: 25 April 2024
Steven
United KingdomThe breakfast was ok but a bit pricey at £30 for two, you get a single sausage 1 bacon 1 egg spoon full of beans and a piece of black pudding you do get a continental but we only wanted the cooked breakfast just not much to it.
Great spa facilities not to far from a small town, and an Aldi across the road of you need any essentials.
Stayed in April 2024
Reviewed: 24 April 2024
Simon
United KingdomNice location an easy walk into Llangollen if you use the footpath down the river side or just relax in the hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Denis
United KingdomAn automated email offering a paid upgrade, which I accepted. The hotel then declined the offer by email, and the next day offered me a "name your price" upgrade, which I ignored. They missed out on extra income and added a level of confusion and irritability to the check-in process. I checked in online but still had to wait at the check-in desk.
Fantastic area. Great location in stunning countryside, not far from an amazing farm shop and cafe. Big car park right outside the door and good food in the bar.
Stayed in April 2024
Reviewed: 23 April 2024
Julie
United KingdomLovely hotel location was great for walking restaurants and activities eg train ride boat ride axe throwing
Stayed in April 2024
Reviewed: 23 April 2024
Beatrice
United KingdomEverything was paid extra, breakfast, spa, towels in the spa, would have been nice if it was all in one package.
Great location, room was basic but clean.
Stayed in April 2024
Reviewed: 22 April 2024
Kathy
United KingdomBigger beds
Location, staff especially the bar staff in the Glasshouse Bar.
Stayed in April 2024
Reviewed: 22 April 2024
James
United KingdomHaving to pay £10 for spa unable to book any of the facilities might just as well gone to a ordinary hotel
Surroundings facilities
Stayed in April 2024
Reviewed: 21 April 2024
Jessica
United KingdomOur room was nothing special, but perfectly fine for what we paid: Clean and comfortable if not particularly memorable.
Lovely stay, and the spa is incredible even though its small. The staff were lovely, parking was great, and it's a very short walk to the centre of Llangollen.
Stayed in April 2024
Reviewed: 20 April 2024
Uros
United KingdomExpensive breakfast
Clean and comfortable
Stayed in April 2024
Reviewed: 14 April 2024
Richard
United KingdomThe breakfast was average for £12.95
Location
Stayed in April 2024
Reviewed: 14 April 2024
Meredith
United KingdomThe windows for the room are pretty old so they’re only single pane which doesn’t keep out much outside noise and one window was difficult to close properly. The walls could feel a bit thin when hearing the room next door snoring in the night as well but overall the room was really nice and really big duvets which was great.
It was a really beautiful place. They have lovely outdoor areas to sit and enjoy the flowers and the landscape and the views around you. They staff were very friendly and they have an onsite bar and restaurant although we didn’t try any of the food.
Stayed in April 2024
Reviewed: 13 April 2024
Trevor
United KingdomUnlucky to be in 205
Location. Food. Staff
Stayed in April 2024
Reviewed: 9 April 2024
William
United KingdomBeautiful hotel in an excellent location. Staff were very kind and went above and beyond. They alllowed me to check in early to get ready for a wedding.
Stayed in March 2024
Reviewed: 8 April 2024
Michael
United KingdomN/A
The facilities in general were fantastic, the shower in particular was incredible.
Stayed in April 2024
Reviewed: 8 April 2024
Phillip
United KingdomNo cask ale in the bar, (tut!!)
The Spa and the friendly staff. An excellent meal in the restaurant on the first night too.
Stayed in April 2024
Reviewed: 7 April 2024
Karen
United KingdomToo hot in room radiators on all around hotel so even though window was open the room was too hot
Clean
Stayed in April 2024
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