Singledge Lane, Dover, CT16 3EL, United Kingdom
#2 of 8 hotels in Dover
Guests' ChoiceBased on 1158 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Peter
United KingdomBasic hotel, but perfectly adequate and convenient for one night before catching an early ferry to France the next morning. The Bella Italia restaurant on site was rather nicer than expected. Overall, pretty good value for money.
Stayed in May 2024
Reviewed: May 14, 2024
Brett
United States of AmericaEverything as expected.
Stayed in May 2024
Reviewed: May 12, 2024
Trevor
United KingdomDidn’t dislike anything everything was good.
Very good breakfast lots of variety. On-site restaurant Bella Italia very good. Nice bar area. Staff couldn’t do enough for us.
Stayed in May 2024
Reviewed: May 9, 2024
Marc
United KingdomHard beds
Not far from the ferry ports Clean and fit for purpose Excellent customer service from the team who sorted us some packed breakfast for the kids.
Stayed in April 2024
Reviewed: May 7, 2024
Kevin
United KingdomThe aircon / heating / ventilation system in the room was unduly noisy which was disturbing. It also appeared to be affected by constructive interference from other noise sources (probably adjacent rooms' equivalent systems and/or the bathroom fan) which meant the humming sound level varied quite considerably depending where you were in the room.
Arrival was smooth and welcoming. Parking was excellent; well arranged at the front of the hotel and reasonably secure, with good oversight from the front desk / lobby area. The room was clean and well presented, as were the public areas. The Bella Italia restaurant provided a very good and reasonably priced evening meal without need to go elsewhere. The service in the restaurant was also good. The breakfast service in the same dining space was similarly good - wide selection and appreciated.
Stayed in April 2024
Reviewed: May 3, 2024
Timothy
United KingdomWiFi not good in room
Good location staff very helpful and friendly
Stayed in May 2024
Reviewed: April 29, 2024
David
United KingdomRoom was good, although a shame windows could not be opened. Meal was ok, considering the small scale on which kitchen operating on the evening we were there.
Stayed in April 2024
Reviewed: April 29, 2024
Mark
United Kingdomnothing
Great staff, good room, close to the ferry port.
Stayed in April 2024
Reviewed: April 25, 2024
Geoff
United KingdomWe had asked for a twin room (for me and my brother-in-law) but were given a double. Staff on site solved our problem.
Convenience to facilities and port. Bt was serving even though it seemed closed after we had arrived quite late.
Stayed in March 2024
Reviewed: April 18, 2024
Steve
United KingdomRoom was excellent and comfortable.
Stayed in April 2024
Reviewed: April 12, 2024
Rachelle
United KingdomOnly problem was, we were very close to the bar and toilets and so it was quite noisy at night!
It was nice and close to my family who live in Dover. Easy to find. Clean comfy bed
Stayed in April 2024
Reviewed: April 8, 2024
Andrew
United KingdomLocation good, staff were polite and friendly
Stayed in April 2024
Reviewed: April 4, 2024
Ruth
United KingdomNo one seemed to clean up the dirty dishes outside rooms, there was a dirty glass just outside our room when we arrived and was still there when we left the next morning!
Nice, clean and easy to find, easy to park.
Stayed in March 2024
Reviewed: April 4, 2024
Noble
United KingdomLocation, cleanliness, parking and onsite dining. The staff are always friendly and on the ball.
We use this hotel frequently . Clean rooms, comfortable beds, decent breakfasts, good parking on site. The WiFi on our last visit did not work in the room but fine in reception areas. However we had not previously experienced this problem.
Stayed in April 2024
Reviewed: April 3, 2024
Gordon
United KingdomBit of maintenance wouldn't go amiss. Bath fittings a bit loose for example. The restaurant was styled ITALIAN but chef did not know about cooking pasta.
Nice confortable room.
Stayed in April 2024
Reviewed: April 3, 2024
Frances
United KingdomWet room, would have preferred a shower cubical
Location was good
Stayed in March 2024
Reviewed: April 2, 2024
Murugesan
United KingdomFood variety could be better and should include options for Diabetic people
Very clean and comfortable. Ample parking spaces.The breakfast staffs and chef were excellent.
Stayed in April 2024
Reviewed: March 11, 2024
Mark
United KingdomNothing
Clean comfortable and very well presented
Stayed in March 2024
Reviewed: March 11, 2024
Ene
United KingdomNothing
The ambience was warm and friendly. The rooms were also spacious enough for the family.
Stayed in March 2024
Reviewed: March 4, 2024
Cristian
United KingdomThe alarm beeped twice in the middle of the night ( 12 am/ 6 am) without any reason. The price is high. We’ve waited for more than 1 hour for check in.
Spacious room, clean, nice staff
Stayed in March 2024
Reviewed: March 3, 2024
Noble
United KingdomNothing
Good parking, clean rooms, friendly staff, decent breakfast ( eggs cooked to order), on site Italian restaurant. Very handy for an overnight stay before catching ferries. No complaints whatsoever.
Stayed in February 2024
Reviewed: February 22, 2024
Paul
United Kingdomnowt.
All ok.
Stayed in February 2024
Reviewed: February 22, 2024
Liquid
United KingdomRoom small but decent, food expensive.
good location, good parking, good breakfast albeit expensive.
Stayed in February 2024
Reviewed: February 1, 2024
Edmund
United Kingdomeverything fine apart from luke warm breakfast
everything fine apart from luke warm breakfast
Stayed in January 2024
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