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Reviews of Le Pommier 3 stars

Hougue Du Pommier Road, Castel, GY5 7FQ, United Kingdom

#4 of 5 hotels in Castel

Guests' Choice

Review score

Based on 211 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 27 April 2024

    10
    Absolutely lovely, faultless :)
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Beautiful room, spacious, fresh, clean, well appointed. Great staff, great breakfast, 5 stars from us!

    Stayed in March 2024

  • Reviewed: 26 April 2024

    10
    Wonderful & we will definitely go back.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Not much, I can’t think of any aspect that wasn’t top notch.

    Beautifully situated & appointed … a real treasure. The staff were fabulous & made us feel at home from start to finish.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights

    I kept getting lost ttying to find my room. I think I needed a map as my room was tiucked away.

    The breakfast ws excellent

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Relaxed and happy Warm welcoming , also for my pet dog
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It was all wonderful

    A friendly, warm and relaxing atmosphere.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing hotel should be a five star, have stayed in 4 and 5 star hotels that could learn from this hotel. Amazing service great food and very homely. Would for sure come back!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Fabulous short break in a charming hotel centrally located for easy access to all Guernseys attractions
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful and quiet location on a bus route so all areas of Guernsey within easy reach. 10 mins from the coast walking. Staff very friendly and attentive . Great cuisine!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    April stay for a group of friends
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The swimming pool was closed for maintenance.

    The staff were so friendly and helpful. Nothing was too much trouble. They made us feel very welcome.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Perfect peaceful location, great staff, food and room.
    • With a pet
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 7 nights

    All was good, really happy.

    Great friendly staff who couldn't be more helpful, even after arriving hours late due the ferry having problems. Great food in the evening, best fish & chips massive portion of fish which was cooked perfect. Lovely peaceful location.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location was perfect, and the breakfast was amazing.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Gorgeous hotel, lovely staff, great breakfast
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Pool isn’t open until 1st may, but that is understandable.

    Lovely hotel, staff were excellent and attentive. 10 ish walk to Cobo village, where there are restaurants, beach, chipper etc. breakfast was great, good choice of hot food and buffet continental breakfast etc

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Highly recommend this hotel
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Could have done with instructions for heater and tv.

    Lovely staff who were very helpful and chatty. Excellent hotel very nice rooms. Food was of a good quality and breakfast was really good. I would recommend this hotel to anyone.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    10
    A peaceful, comfortable and clean hotel in beautiful grounds with friendly staff and delicious food!
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 33 nights
    • Submitted via mobile

    I can’t fault the hotel. I had a wonderful stay!

    I stayed at Le Pommier for a month while remote working because I was given a great value off-peak deal. On arrival I was immediately upgraded to a beautiful large room. The breakfasts are delicious and not to be missed! The staff are very kind, friendly and accommodating. The grounds are green, lush and very calming. And it is only a 15 minute walk to the beach!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Stylish and comfortable hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The music in the breakfast room was like being in a spa and made me want to sleep! Maybe something a little more upbeat for the morning.

    Super comfortable beds and pillows, and lovely decor in the room. Breakfast was excellent. Staff were all polite, pleasant and efficient.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Excellent place to stay, and we will stay again.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Heater in the room was quite noisy, as it is also an ac unit. Fortunately we didn't need it.

    Continental breakfast was buffet style. The hot food was prepared to order, with lots of choice and high quality. The room was very comfortable, fesh and clean. It was also the quietest hotel I have stayed in - no slamming doors! The hotel is close to a bus stop, so easy to get aound. There is a pool too but due to the weather we didn't try it.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Unbelievable! By far the best place I’ve stayed at in guernsey
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all. Everything was fantastic

    Everything! From the drive up to the accommodation, to the car park and surroundings at night, unbelievable features, polite friendly and helpful staff who went above and beyond, food was great, decor and aesthetics of the place were absolutely fantastic and very homely, comfort of the room and the bed, it felt very very homely warm and welcoming.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was perfect

    Very welcoming and friendly staff Relaxed atmosphere Clean and comfortable

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Wonderful hotel in peaceful location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    The only thing that let this place down was the food. If they got the food right this place could be amazing. The breakfast is pretty basic (cooked and continental available) it's nothing special but it's acceptable. Breakfast times are slightly odd, finishing at 9:30am Monday to Friday and 10am Saturday and Sunday. Most hotels serve breakfast until 11am, I would say 9:30am is a bit early to stop breakfast when people are on holiday. We ate dinner in the hotel one night, firstly the restaurant was very cold (there appeared to be no heating on at all). Some of the food was fine (the chips and the soup) unfortunately the main courses were awful. The vegan linguine was disgusting (the sauce appeared to be tomato puree mixed with hot water) and I genuinely struggled to eat it. In the end we only paid half price for this which was dealt with by the waitress very well. The sauce for the seabass was sickly and unpleasant. We made sure to eat out the remaining two nights.

    Overall this is an excellent hotel and we thoroughly enjoyed our stay. The staff were all very friendly providing a high standard of customer service. The hotel decor was nicely done, the room a generous size with a comfortable bed and good shower. Plenty of room to hang clothes and the location is very peaceful. You can walk to the seafront in 10 minutes which is stunning. Decent size restaurant/bar area with food served all day.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    5 Stars all around
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    When we got to our room, the air conditioning was making this loud noise, we spoke to reception and the manager moved us to a Family Room Suite.

    Everything, we have stayed at Le Pommier before and can’t fault it.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    We had a nice couple of days stay. Thank you
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    No liner in bathroom waste bin No full length mirror in room Nowhere to plug in hairdryer within conveniently located dressing table. Unable to use kettle due to rusty components around the opening. Regarding breakfast help yourself area Would have liked to of seen signage for cereals, a selection of jams and marmalade.

    Nice welcome from gentleman on reception Clean and comfortable room Great big bath sheets and plenty of them Lovely breakfast, delicious homemade bread. Bus stop a short walk from hotel, either a 41 or 42 into town

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Superb staff, beautiful hotel, a very warm caring atmosphere - absolutely delightful! Will return!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    Absolutely nothing!!!! All was excellent! Thank you

    Absolutely superb! Huge amount of choice, everything freshly cooked and beautifully served. Staff couldn't have been more helpful and absolutely nothing was too much trouble. Restaurant spotlessly clean!

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    perfect. we will come again!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    we have a young son who we didnt bring on this trip. if we had, there wouldnt have been anything in the hotel that might have entertained him as it was march and the pool was closed( which we knew before booking) it was perfect for a couples stay and would return with him regardless as everything was perfect and we dont hang around in the hotel for long.

    The location was perfect for visiting family & near to the beach. The staff were very friendly and helpful and the hotel was spotlessly clean. wifi was good in our room and the food was great!

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel staff were very helpful rooms clean and well decorated overall a very nice stay good standard nd

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Comfortable and relaxing hotel with fantastic staff and excellent food
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    First class hospitality from the team here Food was excellent and a very comfortable stay

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Clean, tidy, attentive
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant menu looked good but we were rather put off by the prices. Bit of a shame as they had also laid on a singer with an acoustic guitar, unfortunately most of the tables were empty. Call me thrifty but dinning would have cost more than the room for the night!

    I stayed here before many years ago, it’s since had a major interior redecoration/refurb, so it looks and feels much cleaner and tidier. The dinning hall is much more spacious, the rooms even have air conditioning now! Good breakfast which was an included option with the room. There is a place to lock up pushbikes if you travel by bike, although not sheltered so cover your seat if it’s rainy!

    Stayed in February 2024

Showing 1 – 25

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