The Square, Holloway Road, Maldon, CM9 4LT, United Kingdom
#3 of 12 hotels in Maldon
Guests' ChoiceBased on 493 hotel reviews
8.8Cleanliness
9.4
Comfort
9.1
Location
8.4
Facilities
8.9
Staff
9.6
Value for money
8.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 June 2024
Anthony
United KingdomWould have been much nicer if breakfast was available ( not available on Monday mornings)
Lovely building and staff
Stayed in June 2024
Reviewed: 11 June 2024
Allison
United KingdomRoom was lovely but a tad stuffy, could not open the sash windows much as were stiff. To be fair there was air con but we were there only one night so dont let this put you off as the Hotel and room was lovely, well equipped and clean
Very helpful staff, lovely décor, clean and tidy
Stayed in June 2024
Reviewed: 9 June 2024
Julie
United KingdomNothing
Very friendly staff and lovely decoration.
Stayed in June 2024
Reviewed: 8 June 2024
Tina
United KingdomNothing - All good.
The staff were amazing they were there whenneeded.
Stayed in June 2024
Reviewed: 3 June 2024
Jane
United KingdomNo lift to upstairs rooms.
Lovely hotel & friendly staff. Amazing breakfast menu cooked fresh.
Stayed in May 2024
Reviewed: 30 May 2024
Leanne
United KingdomI could hear street traffic at night I think it’s because it’s an old building with single glazing that was the only fault. Mattress was too soft but that’s subjective.
Staff are truly fantastic, food sensational and I would stay again in a heartbeat.
Stayed in May 2024
Reviewed: 29 May 2024
Allan
United KingdomNo food served Monday or Tuesday.
Very welcoming staff, more than happy to extend my stay for an extra night with a room upgrade for no extra money 10/10
Stayed in May 2024
Reviewed: 28 May 2024
Suzanne
United KingdomThe room was a bit small, right at the top of the hotel with sloping ceiling, could have been told it was a bath/shower in the booking, would have preferred a walk in shower.
Friendly helpful staff, delicious breakfast and in house restaurant.
Stayed in May 2024
Reviewed: 27 May 2024
Ian
United KingdomExcellent friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Lorna
United KingdomThe room was very hot.
The staff could not have been any more friendly and helpful then they were. The location is great and the hotel is very well laid out. The facilities were good and breakfast lovely. Really enjoyed our stay and how accomodating they were to our needs.
Stayed in May 2024
Reviewed: 25 May 2024
Allison
United KingdomBreakfast portions were on the small side - not sufficient for grown men who are fitness fanatics. A cappuccino machine is a must these days. I heard several people ask for one at breakfast.
We were attending a family wedding which was close to the hotel so a good location. Staff were very friendly and helpful. Good food which was well priced.
Stayed in April 2024
Reviewed: 22 May 2024
Leighann
United KingdomHotel was exceptional Beautiful rooms bar and restaurant Staff were so nice and friendly
Stayed in May 2024
Reviewed: 21 May 2024
Liana
AustraliaNothing
Offered a lovely breakfast for everyone and the room upgrade was great
Stayed in May 2024
Reviewed: 21 May 2024
Beewi
LuxembourgThe staff is exceptional. The reservation manager made anything possible to accommodate us and respond to any extra wishes! The second morning already, the lady at the restaurant remembered our room numbers and our breakfast preferences. The whole team is incredibly thoughtful and attentive. We will be back!
Stayed in May 2024
Reviewed: 19 May 2024
Karen
United KingdomWe were on the second floor, no lift as it’s a very old (charming) building, and steep stairs, so be aware of that.
Great welcome, in fact all the staff were friendly and helpful. Lovely decor throughout and great full English breakfast too. Free parking on site.
Stayed in May 2024
Reviewed: 18 May 2024
Timothy
United KingdomNothing
Great Staff, lovely breakfast, fabulous wine menu!
Stayed in May 2024
Reviewed: 14 May 2024
Leanne
United KingdomThe only thing that we didn't like was that there was a previous leak in our room, and he ceiling looked really bad in the corner where the leak had been
The staff were amazing so friendly and very welcoming
Stayed in May 2024
Reviewed: 13 May 2024
Thelma
United KingdomFound position next to industrial estate a bit off putting
Welcoming attentive staff, beautifully decorated
Stayed in May 2024
Reviewed: 13 May 2024
Louise
United KingdomOur room was small so a bit bigger would have been great.
Small but perfect
Stayed in May 2024
Reviewed: 5 May 2024
Dawn
United KingdomAll good
Clean, good location, lovely Staff, good breakfast .
Stayed in May 2024
Reviewed: 1 May 2024
Giuseppe
United KingdomAs I typically meet in Maldon with colleagues, it is not so convenient to drive from Le Bouchon. But it is a minor issue.
Room and Breakfast were great
Stayed in February 2024
Reviewed: 27 April 2024
Gill
United KingdomEverything
Stayed in April 2024
Reviewed: 27 April 2024
Gill
United KingdomEverything
Stayed in April 2024
Reviewed: 24 April 2024
Harriet
United KingdomCar park could be bigger
Clean friendly staff
Stayed in April 2024
Poseritz, Germany
Mariana, Brazil
Jaisalmer, India
Ambatoloaka, Madagascar
Tarkwa, Ghana
Amizmiz, Morocco
Charlotte, USA
Edinburgh, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content