Our room was a little dated for the cost. The bathroom for our room is in major need of a refurb. Didn’t ruin the experience

The staff on shift we are true delight. Carolyn on reception & Michele on the bar were very attentive to our needs for our nights stay, they were brilliant. Also very big comfy bed. Great to know for future visits the facility is dog friendly.

Stayed in June 2024

Light switches at bedside level did not work so light not so good

Good parking Nice reception area Restaurant service

Stayed in June 2024

The location is perfect if you are visiting the university. The staff and ambience is excellent and there is a very good restaurant there with a good wine list too. Overall a very comfortable place to stay

Stayed in March 2024

Arrived at 18:20 and asked how long pool was open to was told 9 but only 7:30 for my 8 year old. Not ideal but fair enough…. Rushed to pool, where no mention of times was made and after only being in for 15 mins at 18:55 we were told quite curtly by a young lady from the fitness centre to leave pool. Was agreed we could stay in the pretty empty pool a little longer as long as we would be gone by 7:30. She then came out closer to 7:30 and rather rudely made her point again. We were on our way out at the time so the leaving the pool (which was completely empty now btw) wasn’t an issue, however the manner in which this young lady spoke to a guest left a lot to be desired. The only reason I stayed at this hotel was for use of the pool for my daughter so despite everything else being good it did leave a sour taste in the mouth.

Comfy beds, nice restaurant & breakfast and all bar one member of the staff were lovely.

Stayed in May 2024

Warmth of food. Less stodge

Expensive extra

Stayed in May 2024

The price is quite higher than usual

Good pool, sauna and steam room

Stayed in May 2024

Having to pay an additional fee for the car park

Clean well organised friendly

Stayed in May 2024

No hot water

The terrace

Stayed in May 2024

Car parking is £12 for 24 hours which is ridiculous when you’re already paying a lot for the hotel.

Good spa and pool, good food and drinks

Stayed in April 2024

The bathroom was poor, fixed shower head over rhe bath. The full hotel was a little tired and needed updated.

Food was excellent alongside the staff.

Stayed in May 2024

The breakfast is a bit of a cop out. £17 and continental breakfast is one of the "hot food" options. Other hotels that's the buffet and actual hot food is served. Very small portions for the price too.

Good hotel, clean and dog friendly.

Stayed in May 2024

Travelled around the UK a great deal this year, staying in about 20 places. This one is an upper end hotel but a fridge would be welcome. You can get decent meals on campus just a short walk away, much more cheaply than at the hotel - there is Indian food at the Sultan, noodles, and a Serbian kebab place there that are nearly always open. And much cheaper breakfasts on offer too on campus. The Pizzetta Republic hardly ever closes.

I know this one quite well, since formerly employed at the University next door. Decent price in the off-peak period of the year. I believe it is popular for its health and spa facilities and bar/restaurant, but I have never used them and just need a place to sleep and work. The rooms are generally fine, entering the modern age with adequate power points. A bath rather than just a shower is a nice touch.

Stayed in April 2024

There’s nothing to not like about this hotel, great place to stay and the staff couldn’t have been better.

Stayed in May 2024

Everything was good.

Clean, spacious and comfortable

Stayed in April 2024

The shower was on the dribbly side, rather than being powerful and the control made it guesswork as to the right temperature. It would have been good to have a choice of coffee at breakfast.

Location great for the University; the room was very good; staff were very friendly

Stayed in May 2024

The additional 12 parking charge that is only charged to booking .com customers.

Loved the staff and the spa.

Stayed in May 2024

everything was great - evening meal, room, breakfast. Staff very helpful. Had a problem with an interlocking room that wouldnt lock and i was moved - no problem at all

Stayed in April 2024

Beware the £12 parking/day fee if you have booked with booking.com - or any company other than a direct booking (it’s free if you book direct). Comfortable bed - very lumpy pillows and synthetic duvets.

Convenient hotel. Good size bedrooms.

Stayed in April 2024

N/A

It was well organised and great. I would recommend.

Stayed in April 2024

Parking a little tight for large suv

Nice location, lovely entrance hall, Great staff, very nice room, excellent food and service

Stayed in March 2024

The bedroom decor is a bit tired but this wouldn’t stop me from staying again.

This is my second stay here and I love it. It is super dog friendly, the large fireplace is always lit and is welcoming. I love the pool and the spa and I think the steam room is one of the hottest I have been in. The staff are friendly, the service is good and the food is tasty and value for money. The breakfast is well done with a good selection of quality food choices.

Stayed in April 2024

Rooms don't seem to have any soundproofing. We could hear quite clearly people talking in the adjacent room or flushing their toilet!

The spa is nice and swimming is free for guests. We had food in the bar area which had a limited menu but was tasty and reasonably priced. The staff were all friendly and welcoming.

Stayed in April 2024

Could do with plug points either side of bed for charging overnight.

Traditional set up but with everything you need for comfortable stay

Stayed in March 2024

Parking fee of £12 which is not mentioned on the Booking.com site when booking.

Very good leisure facilities and excellent evening meal.

Stayed in April 2024