Though we love a good dog-friendly hotel, we were frankly disgusted to find wet dogs right in the middle of the restaurant. And to make matters worse, staff had placed a water bowl right beneath the serving window that has direct access to the kitchen and the plates ready to be served. So when a dog went on to shake off its wet fur right under newly cooked food….. I mean… just no. Staff also petted the different dogs, then proceeded to touch plates and glasses and serve food and drinks without washing their hands. I love dogs. But this was just too unhygienic. Also, we waited over 45 minutes for our food, even though we were told we needed to make the reservation in advance so that they had a chance to manage it all. Finally, the floor we stayed on smelled of old tobacco - and the awful odor was only made worse by the cheap air freshener they had placed in the corner next to our room. All in all we were disappointed - especially since this was one of the more pricy accommodations on our route.

Stunning location! Dog friendly. Spacious room with bathtub.

Stayed in July 2023

Bedroom & en-suite was freshly decorated, new carpet; bed was creaky & too firm for my liking as were pillows. En-suite was functional but dated. Bedroom & en-suite would benefit with being brought up to same standard as public areas

Good hotel in great location great staff good breakfast recently well refurbished public areas

Stayed in July 2023

The staff were very helpful and accommodated our needs. The hotel is dog friendly and has stunning views.

Stayed in July 2023

Room location, size. Avoid the rooms in the back. You need to get through multiple doors and stairs to reach. Rooms were very hot in summer. No fans.

Great location and breakfast.

Stayed in June 2023

The check-in was a bit messy (within the stated check-in hours), and we couldn't find someone from the staff so we just wandered around until we found our rooms (a lot of stairs and doors). Very loud plumbing.

The staff were nice, the rooms were clean and the breakfast was diverse enough for our group. Had dinner there as well which was also quite good.

Stayed in July 2023

The pillows are not the best

The location is great

Stayed in July 2023

You kind of need a car to stay here because it is not near a town or bus stops

This was a very nice property on a loch. It was quiet and peaceful. The staff was kind and friendly. Breakfast was excellence. We are an evening meal in the restaurant that was delicious

Stayed in June 2023

Bar area perhaps a little tired.

Great location. Very comfortable. Friendly staff.

Stayed in June 2023

BeAutiful location

Stayed in June 2023

Nothing

Very good

Stayed in June 2023

The room was a little noisy we think because of the crazy plumbing!!

The location was good and the setting was good also alongside the loch

Stayed in June 2023

not dislike but a couple of suggestions. the dining area tables were tacky. I think this is caused. y the cleaning product affecting the varnish. just a shame the dining area isn’t a little smarter than the actual bar but I am aware staffing can be an issue these days. our room (11). the shower over the bath didn’t permit you to stand and shower - I’ve only recently had a knee replacement and sitting in a bath isn’t possible. pity the bath wasn’t turned around so you could stand and shower. overall comfortable.

beautiful location and lovely old building added to sympathetically.

Stayed in June 2023

Nothing really, l had a ground floor room and the fire doors would bang everytime someone went through them. It is advisable to book a table for an evening meal if you want to eat at the hotel as it gets very busy, not many place in the area to eat.

The location was delightful, close to the very end of a loch. The hotel was clean and comfortable with a couple of small sitting rooms for guests. Breakfast was lovely, bar and bar meals were also very tasty.

Stayed in June 2023

our co-travelers had a 3rd floor room with low ceilings and a low shower that was not very convenient.

beautiful location, our meal was very good. nicely decorated with a wonderful lobby and common area

Stayed in June 2023

Nothing

What a beautiful location on the Loch side! It felt so tranquil and peaceful and the garden around the property is beautiful in June :) We even saw multiple seals swimming in the loch in the evening... The rooms are modern, clean, very comfy and beautifully decorated. The favorite hotel we stayed in during our road trip this June! Food in the pub downstairs was of very high standard, with more restaurant type of dishes than the typical pub grub! loved the dinner

Stayed in June 2023

shower very awkward. it was in a bath but under a sloping roof . Windows difficult to close in bedroom.

Views good, clean, good evening meal

Stayed in June 2023

The room was very hot and there was no fan.

The location was fantastic and the staff very helpful.

Stayed in June 2023

beautiful location, lovely accommodation and great food

Stayed in June 2023

Woollen headboard prompted an allergic reaction from my wife which led to limited sleep for both of us

Fantastic location and beautiful room

Stayed in June 2023

No one at reception when checking in...went back to the bar for check in and staff was excellent to deal with. Not a stand up shower (tub with low showerhead)....otherwise, good stay.

Dinner and breakfast was very good. Bed and room comfortable.

Stayed in May 2023

Toilet in room was a bit dated. this is a minor point

location and the excellent staff. the beds were superb comfortable.

Stayed in May 2023

- limited restaurant menu for allergies and children. limited space for residents to use restaurant. - breakfast starts late at 8am - reception access to people limited.

- lovely presented property with the new upgrades - lovely welcome box of snacks - flexible check in process lovely they let us in early with our children.

Stayed in May 2023

Nothing!

The general ambience and feeling of how life must have been in days long gone.

Stayed in May 2023

Lots of stairs.

Breakfast was so nice. The location of the Lodge was beautiful. Room was large.

Stayed in May 2023

The bars closed

The staff were excellent friendly helpful and polite.

Stayed in May 2023