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Reviews of Kings Arms Hotel 4 stars

Strand Street, Sandwich, CT13 9HN, United Kingdom

#20 of 20 hotels in Sandwich

Guests' Choice

Review score

Based on 56 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.9

  • Facilities

    6.6

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 22 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Works well for golfing break

    Stayed in May 2024

  • Reviewed: 15 June 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Romm Nr. 4 would need a new mattress, you can feel every single spring

    Friendly young staff

    Stayed in June 2024

  • Reviewed: 13 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room small

    Bar staff

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Location very good but absence of a breakfast Chef was disappointing.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Location very convenient but no breakfast available.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Cosy room, comfy stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only minor issue was that the room we had had a small bathroom, the shower had no grab rails so we chose not to use it, the basin plug allowed the water to escape. There was nobody on hand to speak to to alert them of the issue before we left

    Breakfast wasn't on offer but we were recommend to use the Haven cafe, which was excellent. I don't know the reason for no breakfast offer but we were aware before we arrived that breakfast was not offered.

    Stayed in June 2024

  • Reviewed: 14 May 2024

    7.0
    Great customer service; room a bit old fashioned; OK for the price if you just need to sleep.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Very short lead on the oil heater (it got quite cold at night). Also they forgot to tell me the checkout procedure (i.e., leave your key in the room door and go) and I could have left earlier had I not waited for somebody. They were very helpful once informed, though.

    The staff were very helpful and did their best to solve a problem; the customer service was excellent. Tea and coffee supplies in the room were enough for the two night stay. TV with Freeview was useful. Wi-Fi worked fine.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Comfortable and clean, but need contact details if we are left alone in the pub at night.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We were a bit concerned that we and one other couple were the only people on site overnight. No idea who to call if there were any problems. Nobody to hand key to when we left so hope you found it. Toilet seat in bathroom needs tightening to stop it moving. Would have preferred to have breakfast on site, but the Haven was excellent and we would recommend it.

    Beds very comfy Staff friendly and very helpful when we discovered we had no hot water - fixed quickly.

    Stayed in May 2024

  • Reviewed: 14 April 2024

    7.0
    Perfectly fine for my purposes but room, although clean, needed freshening up!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    I stay in many hotels and appreciate the difficulties in making accommodation profitable and the temptation to not update the accommodation. I really don't mind what the furniture is like (providing the room is clean) but a lick of paint periodically would make the room feel more 'loved'!!! I couldn't get the TV to work satisfactorily (analogue) so watched some TV using my laptop displayed through the TV (luckily had a HDMI cable with me!)

    The King's Arms is a very old property and therefore the owner/manager is limited in what they can do. The decoration in the room is a little tired but reasonable clean. All normal facilities provided in the room. Meals were very good and the staff were very helpful. Reasonable value for money and parking was easy despite the King's Arms beng on the main street into Sandwich

    Stayed in February 2024

  • Reviewed: 5 April 2024

    7.0
    Nice little getaway
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower - water not hot enough No breakfasts

    Great location Comfy beds Clean Friendly staff

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    This is a beautiful pub. The rooms are quite basic, but they are comfortable. It's very good value.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Like many so pubs currently offering Bed and Breakfast there's just one problem: There is no breakfast! I wish there had been as a cooked breakfast makes for a treat.

    The location was great and the 15th century building was lovely. The staff were nice and the bed was very comfortable and I had a nice view of the river. There were lots of tea/coffee/milk options in the room.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Nice, quiet & peaceful stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    food, as stated before. :)

    Tidy, peaceful, big, quiet, cozy and charming Pub Hotel Room. With private bathroom, towels, nice firm beds and lots of pillows Honest price. Very Kind and professional staff. Shame of the Food for dinner. We expected a bit more. We booked for 8;00. Arrived punctual. Kitchen close at 8;30 that Friday(eastern) The starter was nice, even if a toast of bread for 2 people was not enough to share ( Salmon&prawn timbal) And the mains were on the Horrible Side. The Scampi were very small and frozen, as for any bag you can buy on tesco, lidl, etc... and the fish of the day, COD, was also frozen stuff similar of the one one you can buy frozen on the places mentioned before, and seemed to have been defrost/cooked in the microwave. The Mash Potato was very good, but they also microwave it, :(...the bechamel sauce was nice though... And then, the biscuit cheescake was Nice. But for some reason the table behind Us ( two lovely old folks from England.), the got a massive portion of this cake, while Ours was rather small. ##Service was Kind with Us for the whole dinner must say, and Always there, :). Bottom Line: I REALLY RECOMEND THIS PLACE TO STAY, but if nothing changes, Better Go get Your dinner/lunch somewhere else,.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shame no breakfast option

    Nice friendly pub

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    value for money bed for the night
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    NO breakfast

    Stayed in March 2024

  • Reviewed: 26 March 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast

    Very convenient

    Stayed in March 2024

  • Reviewed: 17 March 2024

    6.0
    OK just small and very basic....staff friendly very clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small and basic Bathroom was very small - no ventilation

    Clean and cental

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    I enjoyed my stay and would certainly recommend this pub. I do wish there was breakfast.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was no breakfast, the only downside to an otherwise excellent experience at this lovely old pub.

    Great location and a really beautiful old pub. The real ale was very good indeed. My bedroom was basic, but was grerat value for money with a comfy bed and a nice view of the river.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Would have given top marks if only they’d done breakfast.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t do breakfast.

    Very comfortable with friendly accommodation g staff

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Budget break in Sandwich
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Basic room, minimal provisions

    Location

    Stayed in March 2024

  • Reviewed: 25 February 2024

    6.0
    It was in a lovely location by the river.Lots of information about the building of historic interest. The staff were pol
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Though it was functional the window didn’t close( due to it being original and so old). There was a heavy frost and the room was so cold that we couldn’t sleep properly. The heating comes on at 5 pm, on a timer, and it was cold upon arrival.(3 pm).

    The history of the building. The bar was cosy. Able to park on site.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Would stay again if in area
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of parking on first night

    People very friendly

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    The staff and food was great also the location.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Enjoyable stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice room and helpful staff . Good location . I would stay again if in the area

    Stayed in February 2024

  • Reviewed: 27 June 2024

    3.0
    Very cheap, dated and not clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodation wasn’t clean - toilet wasn’t clean, half used shower gel left in the bathroom, no fan, rock hard bed. Very dated overall!

    Location was good, very short walk into town

    Stayed in June 2024

  • Reviewed: 10 June 2024

    5.0
    Needs improvement
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bed was just a layer of foam on a solid wodden base. Bathroom small and needs updating, TV (Freeview) did not work and just displayed 'No Signal'. No bedside lightswitch had to get out of bed to turn lights on/off

    The location in the old part of Sandwich is excellent

    Stayed in June 2024

Showing 1 – 25

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