Bedding could have been better and more comfortable - but adequate. Bathroom ok, but on the tired end of the spectrum.

Excellent breakfast

Stayed in October 2023

Mixup with full price breakfast

Nice location clean room for me a not expensive bar

Stayed in October 2023

Nothing

Everything great hotel staff were great and helpful

Stayed in September 2023

Nothing

Location

Stayed in October 2023

I did not like booking with Booking Dot Com which defaulted from the hotels web site. I would rather have booked with the hotel on the phone.

Rather disapointed that Booking Dot Com would not offer a refund of one night (or part) when unfortunitly I had to leave one day earlier.

Stayed in October 2023

Other peoples hair on the tiles in the bathroom. Otherwise it was perfect.

Food, location, room was comfy and warm, if not too warm. Price.

Stayed in October 2023

Room was not clean Tv didn't work Dinner was mediocre. Returned a dish to be presented with the same dish back. Bar closed earlier than we were told Staff clearly wanted guests out so they could finish.

Comfortable bed Decent shower Reception staff very pleasant Cosy interior decor in hotel Beautiful grounds

Stayed in October 2023

Great location, excellent restaurant, impressive breakfast, good value, and a fantastic old lift!

Stayed in October 2023

The room and bathroom were very cold during the night with no working radiators

Bed was comfy . Food was excellent

Stayed in October 2023

We had no house keeping from the wed to the Saturday !! Had to lurches toilet tishoo🥲

Clean and friendly

Stayed in October 2023

Have to run the bathroom tap a while for the hot water to come through, sink slow to drain.

Very dog friendly, comfortable accommodation. Lovely friendly staff. Good food, great location.

Stayed in October 2023

Friendly and helpful staff. Stayed in the annexe , spacious room with two double beds and ensuite shower room. Underfloor heating and own front door to room in the annexe. Some treats, a bowl and bed kindly provided for the dog. Would definitely stay again if in the area.

Stayed in October 2023

No lunch menu and rooms need a bit of TLC

Location, staff, and food all exceptional!

Stayed in October 2023

Nothing

Hotel well situated food very good

Stayed in October 2023

Not much

In a lovely location nice relaxed hotel staff were very friendly and attentive love the cosy bar area and beautiful lake view

Stayed in October 2023

mattress uncomfortable

food excellent, bar service good, lounge area good

Stayed in October 2023

Bedroom was a bit small and bath difficult to get in and out of

Friendly staff and excellent food

Stayed in October 2023

The bed was the worst ever, like an unstable box with a mattress.

The staff were lovely. Food was excellent and good choice as was the bar.

Stayed in October 2023

Pub food at restaurant prices.

Great location.

Stayed in October 2023

Nice old hotel in a good location. Friendly staff. We had a superb dinner there as well!

Stayed in September 2023

Room and bathroom were very small for a double en suite

Ideally located for an event at the McLaren Village Hall

Stayed in October 2023

The throw pillows on the bed were dirty with stains.

The breakfast was great! Lovely staff and gorgeous views! They also accommodated our dog. We would absolute stay again!

Stayed in September 2023

Location and food

Stayed in September 2023

We booked the room, specifically for the view, to make it special for my husband's birthday. It was a bonus that our dog could come, but there wasn't an option to flag this at booking and when I emailed to let them know, was informed that we couldn't have the four poster room with a dog, but would be placed in another "water view" room, which I agreed would be OK. On arrival, we were placed in a room without a water view and were instead overlooking the carpark and had a faulty window, that required someone to come and lock shut. The room itself is fine, and the bed is comfy - the curtains let in a lot of light at the bottom, from the carpark lighting and then early daybreak. I was informed that I shouldn't have been told what I was told in the email and that we were given the best dog friendly room. If it was clear that only certain rooms are dog friendly, it would have saved any hassle - never received an itemised bill, so still not sure if we got money off our overall bill in lieu of the room change.

The housekeeping and restaurant staff were friendly and helpful. The location was lovely and the riverside setting is pretty. The food at breakfast and dinner was lovely. There was a welcome treat for the dog in the room, with a bed, bowl and poo bags, which was nice. As it was my husband's birthday, they had written a card and token in the room. This would be a good hotel as a base for exploring the surrounding area. It is a nice walk through the village to the falls of dochart, at the other end of the high street.

Stayed in September 2023

Tiny shower cubicle. Overall, the hotel needs some updating, especially the patio/conservatory areas (v. expensive though!)

Beautiful location, friendly, hard-working staff, large room. Warm, historic bar. Breakfasts and dinners excellent.

Stayed in September 2023