Television didn't work first night, probably due to storm, so not hotel's negligence. Difficult to get right temperature on shower, either too hot or too cold.

A nice room with two windows with two different outlooks. Extra heater put in the room before arrival - but wasn't really needed! Just a nice ambiance in the hotel. Helpful staff with t.v. remote problem. Dining room and meal very pleasant.

Stayed in December 2023

Thin walls! Bar and waiting staff were undertrained - a little difficult explaining breakfast requirements. Room wasn’t made-up/towels not replaced. This was rectified pretty quickly.

Location. Nice and warm. Friendly staff.

Stayed in December 2023

Upgraded to a four poster room with a stunning view, views from the breakfast room were also excellent! Rooms were nice, modern and clean, just the communal areas e.g. corridors looked a little tired. Staff very friendly and accommodating, breakfast was tasty. Nice and central location in Killin. Good value for money.

Stayed in November 2023

It’s really nice located and the personal was extremely nice, helpful and kind!

Stayed in December 2023

Lots of little things in the room needed fixing. A better maintenance check around the room is required. Eg shower door did not close properly. Nothing major

Setting and views were fantastic

Stayed in December 2023

We had a lovely and comfortable stay in a beautiful location despite the rainy weather.

Stayed in December 2023

Bar lacked any atmosphere, no music and felt very uncomfortable.

Room was lovely. Beautiful part of Scotland to visit.

Stayed in December 2023

The heating in the room was below par. Radiator was "cool" when I arrived circa 5.00pm and was cold by 6.00pm. Heating never came back on in the morning although the room wasn't very cold.

The food in the restaurant for both the evening meal and breakfast was well above expectations. For such a remote location it was a good place to stay and as mentioned the food was above and beyond. Would recommend a meal just as a traveller. The lounge area gave a good feeling when relaxing with a drink afterwards. The staff couldn't have been anymore helpful and pleasant. I requested a non-friendly pet room which I was given. Also pets weren't allowed in some areas of the hotel.

Stayed in December 2023

Nothing it was great

Friendly staff, lots of fun

Stayed in December 2023

Arrived late but staff exellent

Stayed in October 2023

Staff were very welcoming. Good clean warm room. Restaurant food and staff were great and reasonably priced. We will be back, highly recommended

Stayed in December 2023

All was good

Very clean room, friendly staff

Stayed in December 2023

Location excellent and bar was great

Stayed in November 2023

A beautiful traditional hotel in a wonderful landscape ideal if walking. Killin itself worth exploring and the walk down to the west end of Loch Tay is stunning. Rooms very comfortable and a good nights sleep. I have a wee dog who was welcomed too. Bar area was lovely. Staff professional. Good value for money too.

Stayed in November 2023

Lane used for deliveries early morning, so not the place for a long lie.

Clean warm in a great location. room suited to a travelling group would easily sleep six, 2 double beds plus a pull out double. Annex 2.

Stayed in November 2023

You couldn’t swing a cat in the shower. You couldn’t actually swing a hamster in the shower and it took literally 5 minutes to get just luke warm .

We are big fans of Killin - such a nice place to potter about for the weekend if you are outdoorsy. The hotel is what it is - we are a fan of old school hotels that give you a glimpse into the past and this one is in a great location . Reception staff were friendly despite clearly being quite stretched & the room facilities were good - teas, coffees, water , dog treats 🥲

Stayed in November 2023

Some of the rooms are a little outdated. The bathrooms need a refresh. Why must the dog friendly rooms always be of inferior quality?

The staff were really lovely, professional, helpful and friendly. The food in the restaurant was exceptional, very good service and really tasty.

Stayed in November 2023

The staff are very friendly and eager to help, especially the duty manager

Stayed in November 2023

Everything was super.

Great service. Lovely staff. Good breakfast.

Stayed in November 2023

Lovely setting . Welcoming atmosphere. Very nice staff .

Stayed in November 2023

The towel rail in the bathroom was too hot and too close to the shower door, and burned my hip when I stepped out of the shower. Otherwise the bathroom was nice and warm, and the water pressure was very good.

The room was tidy and the bed was comfortable. The view from the window was beautiful.

Stayed in November 2023

The radiator in our room didn’t work, so it was quite cold for a few hours, but the staff was really helpful, giving us an electrical radiator to heat up the room, the water in the shower was not hot, just a bit warm

The bed was really nice, the food in the restaurant was good, the staff was really helpful

Stayed in November 2023

All was good

Love this place Killin is my happy place ❤️

Stayed in October 2023

The Annex was ideal accommodation for my daughter and me with our dogs as it had its own entrance.

Stayed in November 2023

N/A

Location was excellent. Very good meals and the lounge bar was very comfortable

Stayed in November 2023