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  5. Reviews of Kensington House by Solitaire Suites

Reviews of Kensington House by Solitaire Suites

31-37 Windsor Road Kensington House, Slough, SL1 2EL, United Kingdom

#14 of 48 Holiday rentals in Slough

Guests' Choice

Review score

Based on 154 apartment reviews

7.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 4 October 2024

    9.0
    A secure and opulent location
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The bed wasn't very comfy.

    The apartment is a luxurious and well-maintained property that provides all the necessary amenities for a comfortable stay.

    Stayed in October 2024

  • Reviewed: 12 September 2024

    8.0
    We went to lego land and this was the perfect location to stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Lip stick marks on the glasses, food on the grill tray, marks on the bed sheets. Uncomfortable bed. Lack of oven trays. Windows open fully, with no way to lock them, including in the single room which my 2 young children were sleeping in. This could be very dangerous. Areal did not fit in TV so no TV channels.

    Big space, well presented. Friendly staff. Gated parking with cameras.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Great stay overall
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The beds were not the most comfortable, nice size and looked good, but the mattresses were a bit flat and hard.

    The apparent was spacious and lovely looking, and Muhammad was brilliant when we needed assistance. Nice and secure, gated parking. Lift access also available to the apartment.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Lovely stay, everything went smooth.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The mattress was very hard

    Decor and location

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Great location close to all ammeniaties.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night

    Only a few cups and plates. Could have done with more towels.

    secure location close to shops and train station. Secure parking and very peacefuls nights sleep. Easy to access.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Great place, great staff. Would return
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    All was good.. no fault. Had everything we needed.

    Clean, had parking, easy to access and safe. Muhammad the caretaker was excellent. Very responsive even when it was so hot, he bought us a fan for the room. Can only give him praise. Delightful man.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    Nice appartments with enclosed parking lot, near metro that takes ~45min to city centre. 19.20 pound for a train ticket.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Kitchen poorly equipped and mattresses are quite hard,

    Brand new apartment really nicely furnished and modern looking. Enclosed parking lot. Supermarket around the corner and 5-10min walk to metro station

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Good first impressions but disappointed with attention to detail
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    First impression were positive however found very little attention to detail in particular cleanliness it was obvious to both my partner and I cleaning was not priority lots of dust on floor the bed settee on removing cushions was really dirty requiring cleaning by ourselves the oven was really dirty and hadn’t been cleaned for sometime we had to buy among lots of other things oven trays to cook with plus utensils sharp knives as the one in the draw wasn’t fit for purpose what some would call pots and pans were filthy and covered in grease as was all the crockery cups and glasses the bed linen had stains heavily soiled and fresh tomatoe sauce like marks the linen looked as though it hadn’t been laundered very well at all

    Location fantastic for our purposes

    Stayed in July 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Small carpark, cleaning need to be improve

    Location, modern flat.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    3 nights, Family of 3 in June
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Read our positives first.... Would stay here again despite these little niggles. We could have done with a few extra plates or cups etc, and cutlery. It felt like because there was 3 of us staying, we were provided with exactly 3 bowls, 3 plates, 3 knives, 3 cups etc. it just meant we were constantly washing up, which nobody really enjoys doing more than necessary! The double bed in the bedroom was really really really firm. There was no softness to it at all, so our pressure points on hips felt a bit tender after 3 nights sleep. Was anticipating the sofa in the living room to be a fold out or fold down sofabed. After looking at the sofa from all angles for a few minutes, we realised it didn't, and the bed for the 3rd person in our 1bedroom apartment booking was literally sleeping ON the sofa. Spare bedding was provided along with pillows, and there was a flat sheet to put over the sofa cushions, but it wasn't what we were expecting. And as there was bit of a mucky stain on one of the sofa cushions, it felt a bit grubby sleeping on the actual sofa, as opposed to a sofabed mattress. So we put extra towels down on the sofa cushions as an extra bit of a barrier against a body sleeping on the furniture and because the sofa was made of a slightly course scratchy material which is fine to sit on, but not to sleep against. And In moving the sofa out away from the wall, (looking for whether it went up or down or folded down), we found underneath hadn't been thoroughly cleaned of dust and debris from a previous occupant, so pulling out the sofa next time when it is being cleaned would be recommended. Had a problem with the shower on the first morning trying to get warm water, but waited for 20mins with the shower on, moving the temp thermostat about, and Even fiddling with the boiler, but to no joy. So messaged the caretaker and he phoned me back but I said I was out for the day.

    The location was v.good for visiting our 2 main attractions 30mins to get to Harry Potter and 20mins to get to Thorpe Park, and also very close to Windsor and Eton (10mins and you are in the beautiful countryside). Good parking at the back surrounded by trees and backing into a beautiful churchyard. It all felt very secure. Good kitchen meant that we could cook and eat in, to save on eating out, most utensils available for basic cooking. Decent sized Tesco express very close by so no problem for grocery essentials, milk, bread etc. There was a small stock of coffee sachets and teabags available and some sugar sachets. Washing up liquid provided along with a tea towel and an oven glove. Plenty of towels, very nice big soft fluffy white towels. Plenty of windows to get some air through the apartment, and the tri-folding glass doors in the main living room were lovely, but with so many trees about it was prone to flies zipping in. Would stay here again as it is a fantastic base for the area. Son describes it as a luxury apartment, and it definitely has that kind of feel to it. 8.0 out of 10 from us.

    Stayed in June 2024

  • Reviewed: 28 July 2024

    9.0
    Excellent and value for money
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Excellent location , good staff , clean property

    Stayed in July 2024

  • Reviewed: 28 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There's plenty of places to eat , shops, the apartment would be better had extra items utensils, equipment for a family, no tea towels, plate rack , even a proper oven glove ! maybe even a tumble dryer . When you away family don't have time to wait clothes to dry , be nice

    The location and everything was near by, over experience I would stay again , transport was easy and available, we got around on buses/ train more use of buses as it was cheap and always one available

    Stayed in July 2024

  • Reviewed: 25 July 2024

    7.0
    Very helpful staff and good value for money to get into London
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment wasn't that clean, e.g. there were hairs from other people in the bathroom. We also paid and booked an apartment for 4 people (this is how it was advertised on booking.com) but the apartment was definitely only for 3. There was a double bed, a single bed, and a sofa (not a sofa bed, as advertised). There was no bedding for a 4th person.

    The staff were really helpful and accommodating and let us park for longer on the day we checked out which really helped us out. We also thought the apartment was in a good location to get into London and it was good we could book it last minute.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The Appartment when we checked inn wax about 22.55 .Since the windows were opened there was a lot of mosquito.

    The staff Mohamed was very helpful and efficient and very kind

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Sofa was just a sofa not a sofa bed

    Value for money

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bed linen was not clean and no cover on duvets

    Stayed in July 2024

  • Reviewed: 20 July 2024

    7.0
    Walls were not clean but good place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness

    Location

    Stayed in July 2024

  • Reviewed: 20 July 2024

    7.0
    Good place with central location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Location and parking

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Better than expected will stay again
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bed a bit hard

    Clean and modern

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    Fantastic location for exploring windsor, great value.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not enough glasses or things in the kitchen for 3 people really and the sofa bed in the lounge was actually only a sofa.

    The apartment is easy to find, In an excellent location and the host was very helpful. The free parking was also a huge bonus. The property is very spacious

    Stayed in July 2024

  • Reviewed: 12 July 2024

    7.0
    Good stay near Windsor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The outfitting of the kitchen (pots and pans) was very basic with scratched pans.

    Very neat and modern, this apartment has lots of space for a nice stay near Windsor. The security was very decent which made us feel safe in Slough.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    9.0
    Modern , safe and spacious - perfect for what we needed
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Some bits starting to show a little wear and tear

    Felt modern spacious and safe

    Stayed in June 2024

  • Reviewed: 4 July 2024

    7.0
    Not enough beds or equipment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Parking was ridiculous - not enough space for everyone which meant someone yelling at 6am for a car to be moved so they could get out. I was also stressed about whether we’d be blocked in and not able to get our flight but Mohammed did a good job of managing the situation. Was advertised as 3 beds but the sofa was NOT a sofa bed. Had no TV signal so had to access via FreeView channels - we couldn’t watch ITV and ended up watching the Euros on our laptop. Has few basic utensils and didn’t have a bottle opener. Wouldn’t use again.

    Convenient for Heathrow

    Stayed in June 2024

  • Reviewed: 3 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Met at the gate by the great host, helpful and friendly. Nothing too much trouble, made our short stay completely stress-free.

    Stayed in June 2024

Showing 1 – 25

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