Clean and tidy

Stayed in May 2024

Noise from the room upstairs. Their was also a May fair which was set up the day we arrived. Which was quite noisy and we weren't aware this fair was going on for the duration of our stay.

No breakfast facilities on site had a very short walk to their sister hotel for breakfast. Our room was very clean and spacious.

Stayed in May 2024

One member of staff had no personality when we asked for a bottle of water it seemed a major challenge for her, fortunately a young man noticed how she spoke and apologised and brought us a bottle of water.

Good location some staff friendly

Stayed in April 2024

No late checkout.

Spacious room. Easy to reach from train station. Pub and restaurant within the hotel.

Stayed in April 2024

When we first went in we stood at the desk and just got ignored off the young fella....no can you hold on while I do this ...just ignored then he walked away and eventually came back ...my wife and myself thought he had a bit of a attitude....all other staff were fine I just thought he was a bit off hand and could have been more polite

Nice pub and rooms

Stayed in March 2024

Shame not to offer breakfast in the hotel but a very good freshly cooked breakfast was available at sister hotel 3mins walk up road for £9.98. Wednesday morning is noisy if roadside as market sets up from 4am.

The staff were very welcoming and helpful. The room was very clean and comfortable. The restaurant was recommended and very reasonably priced for excellent food. Had my first chicken parmo which was delicious if a lot. Good parking to rear.

Stayed in April 2024

Parking is a bit tight but overflow parking is available at nearby sister hotel.

Spacious room facing the High Street Very friendly staff Room was spotless

Stayed in April 2024

The noise. So loud from the hotel bar they provide ear plugs.

Room was big and clean. Bed comfy. Pity about the noise from the hotel bar and people moving about below my window.

Stayed in April 2024

The noisy floor above room1

When I explained the people in the room above were noise and I was preparing for interviews, they moved me To a much quieter room.

Stayed in April 2024

No breakfast

Very central good for everything

Stayed in April 2024

No milk left for hospitality tray and noticed too late to ask for my 6 am 250 mile drive back to London, but otherwise great value with parking as second stay here.

Location

Stayed in April 2024

The noise from market stalls being put up at 4am.

Location and price.

Stayed in March 2024

Noise from outside

Location

Stayed in March 2024

Nothing

Central location Clean tidy Professional staff

Stayed in March 2024

Staff very unhelpful not at all welcoming and not having any breakfast facilities

The cleanliness of the rooms

Stayed in March 2024

Breakfast included

Would have liked breakfast on site

Stayed in March 2024

Too noisy all night, which was surprising as it was a weekday. Also, I could hear loud music and doors banging throughout the night. For a lady solo traveller, an extra lock on the door would have been reassuring. An addition of a bedside lamp would be good too.

Amazing staff, attentive and even offered to carry my suitcase up the stairs. Really spacious room. Extremely clean. Plenty of parking.

Stayed in March 2024

Nothing

This is a very comfortable place to stay right on the High Street. Parking behind the hotel is limited but lots of parking at sister hotel the Golden Lion only 50 metres away but ensure you get a parking permit from the Katch. The staff at this hotel are truly exceptional .I have stayed here many times and it has always been a pleasure. Rooms 6 and 8 are excellent doubles on the top floor facing the High Street. There is no lift but it is only three stories High. If you have mobility issues room 2 is only one flight of stairs and a good view of the High Street.

Stayed in March 2024

Had to enter and exit from a rear outside door. No plug for hair-dryer close enough to a mirror. Rubbish Nescafe coffee in room all these UK hotels need to upgrade a bit.

Location modern great bar area. I didn't eat there b u t food looked great. There was also a takeaway out the back.

Stayed in March 2024

Good size rooms and clean.

Stayed in March 2024

Good sized room. Comfortable stay.

Stayed in January 2024

No breakfast.

Clean, nice meals, comfortable and spacious room.

Stayed in March 2024

I was on the second floor with quite difficult stairs from 1 st to second as I am 80+ However I would ask specifically for a 1 st floor room if I came again Parking was difficult even at GLion huge SUVs hemming me in

Very comfortable bed. Nice view. Very hot water and room heating Pleasant reception staff This was my second visit

Stayed in February 2024

Didn’t include breakfast, also didn’t mention u can’t park outside on Wednesdays as its market day, got a parking ticket £35

Friendly staff,good food,comfortable bed,clean room

Stayed in February 2024