1 Waterview Drive, Greenwich, London, SE10 0TW, United Kingdom
#120 of 1,009 hotels in London
Guests' ChoiceBased on 10286 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.1
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 2 June 2024
Strike
United KingdomNothing
Cleanliness Staff Facilities
Stayed in June 2024
Reviewed: 2 June 2024
Kay787
United KingdomPillows could be better
Great facilities in the hotel, nice bars, spa, food and views. Staff were all exceptional. Rooms were cosy and clean.
Stayed in June 2024
Reviewed: 1 June 2024
Linda
United KingdomPrice
Next to o2
Stayed in May 2024
Reviewed: 1 June 2024
Anouska
United KingdomThe spa could do with being updated, the sauna, steam room was not in use at the time of our stay. This spoilt it for us as it was one of the reasons we picked this hotel.
Breakfast was amazing so much choice and tasted delicious 😋. Bedroom was clean and tidy and the bed very comfortable. We had a lovely view from our window. The staff were also very friendly and helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Hinds
United KingdomStaff were amazing! Great location!
Stayed in May 2024
Reviewed: 31 May 2024
Andy
United KingdomThe price is a lot. I understand you pay for a lot of quality, but it does make you think twice. Also they took £100 deposit per night we were there, which this doesn't say they will do. It only says a deposit of £100 will be held during your stay, not £100 for every night you are there, which is very over the top
Room is spacious and lovely. The breakfast is amazing, and the staff are almost too attentive and nice to you. The price is a lot, almost £350 a night. But we do love staying here and the pool is also amazing
Stayed in May 2024
Reviewed: 31 May 2024
Niamh
IrelandNo air in rooms, can't open any window
Excellent location close to 02
Stayed in May 2024
Reviewed: 31 May 2024
Shelby
United Kingdomcomfy beds, good breakfast
Stayed in May 2024
Reviewed: 30 May 2024
James
United KingdomIdeally the hotel would not have been on fire when I arrived, but these things happen!
Excellent view, large comfortable room and bathroom.
Stayed in May 2024
Reviewed: 30 May 2024
Jessica
United KingdomThe hotel decor is absolutely stunning, the amenities and activities available are good and the staff are fantastic and super helpful! I have severe anxiety with travelling to new places and large groups of people but the Intercontinental London was a relaxing and calming place to be and I will be visiting again for a longer stay in the future.
Stayed in May 2024
Reviewed: 29 May 2024
Vivek
United KingdomNothing
Excellent, couldn’t fault it!
Stayed in May 2024
Reviewed: 29 May 2024
Sarah
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 29 May 2024
Khan
United KingdomThe car park should not be charged especially after paying so much for the hotel.
Location was perfect for the show we attended
Stayed in May 2024
Reviewed: 29 May 2024
Stephanie
United KingdomExpensive
The breakfast was the best buffet breakfast we have ever had in any hotel - just amazing - thank you!
Stayed in May 2024
Reviewed: 29 May 2024
Jennifer
United KingdomNothing
Great location for a concert at o2, loved the direct walkway too
Stayed in May 2024
Reviewed: 29 May 2024
Debbie
United KingdomOnly niggle is water did not drain well from my shower in a reduced mobility bathroom, so I had to use towels to mop up the water
Amazing place loved everything
Stayed in May 2024
Reviewed: 29 May 2024
Rachel
United KingdomAir-con wasn't working and the room was very hot.
Spa facilities were great.
Stayed in May 2024
Reviewed: 28 May 2024
Richard
United KingdomStaff were lovely
Stayed in May 2024
Reviewed: 28 May 2024
Steven
United KingdomRoom was a little expensive but worth it
The staff were extremely helpful. The room was spotlessly clean and comfortable. The was an amazing choice for breakfast and the cooked breakfast was lovely abd piping hot with a choice of eggs, juices etc. I couldn't fault it.
Stayed in May 2024
Reviewed: 27 May 2024
Joseline
United KingdomN/A
Firstly, we were celebrating a birthday so we loved the location, secondly the price was good since it's a 5-star hotel and we were upgraded to a Junior suite. Also it's very clean and the staff are very nice. We loved the pool and the breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Jamie
United KingdomN/A
Very clean perfect amenities, professional helpful and friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Richard
United KingdomBeautiful hotel. Great friendly staff. Walk straight into the O2.
Stayed in May 2024
Reviewed: 27 May 2024
Janet
United KingdomLocation was perfect
Stayed in May 2024
Reviewed: 27 May 2024
Kerry
United KingdomThere was a fire alarm that went off on Saturday night! Not good as not much direction outside
Everything! Perfect location for the o2 with the link across. Lovely room and shower/bath. Very nice! Love that it has the clipper bar and the eighteen sky bar in the hotel.
Stayed in May 2024
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