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  5. Reviews of Miller & Carter Heaton Chapel by Innkeeper's Collection

Reviews of Miller & Carter Heaton Chapel by Innkeeper's Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Miller and Carter Heaton Chapel, 271 Wellington Road North, Manchester, SK4 5BP, United Kingdom

#54 of 118 hotels in Manchester

Guests' Choice

Review Score

Based on 1123 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.4

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 16, 2024

    9.0
    Very friendly staff, good location. Good beakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Pillows a little hard. Unnecessary to provide individually wrapped plastic cups. Surely a hard plastic cup or glass would be less environmentally damaging and wasteful.

    Room was comfortable and a good size. Pillows a little hard but mostly everything was excellent.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Lighting in room was rather dark.

    Comfy beds, freindly staff and professional. Room was very clean, great value for money. Would definately stay here again.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good location , excellent public transport links into Manchester City centre.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Our room had very little natural light ,due to the position of the room,at the side of the hotel.

    Efficient check in , delicious evening meal . Friendly staff.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Clean and functional, steak inc for breakfast was interesting
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Landing 2nd floor smelt of food being cooked

    Location for my trip convenient

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to everything we needed. Fab dinner

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Clean and comfy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    having to ask to order breakfast after waiting 20 minutes then realising we had been forgotten about. staff seemed too busy chatting. the bed was too small you could get king sized beds

    easy access into City. the food is fabulous

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Good value for money and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs were quite narrow and steep

    Didn't have breakfast but looked good

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Easy check in, nice fresh decor with a very comfortable bed.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Only shower gel in the bathroom, would like shampoo and conditioner if possible

    The room was very comfortable and suited our needs, although it was a bit dusty.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very good hotel for comfort, value & location
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I was disappointed to be told the kitchen would not provide fresh milk for the room . . . not permitted apparently. This meant only ‘plastic’ milk in my tea 😩

    Location, parking, steak-house, bus stop on A6 (right outside in both directions)

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very good. Excellent food, nice staff. Good value. Would stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing, it was all fine.

    Good sized, comfortable room and chef’s recommended breakfast, including a steak, was exceptional. Nice staff.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    I've stayed here before and like it very much - i will stay again.

    Stayed in January 2024

  • Reviewed: February 22, 2024

    8.0
    Great value with excellent restaurant/bar.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Breakfast service was slow and food delivered was overcooked......did not have time to order any other item so had to leave with an empty stomach

    Good room for the value with a great restaurant on the ground floor......lovely evening meal.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink was very small. Difficult to wash my face.

    Clean, easy to find, close to a train station.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Great
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unable to think of anything

    Great location and very good food and great breakfast

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a burning smell in the hall, the lock on the door was a bit flimsy and it was loud in the evening with people coming up and down the stairs in my room. No discount offered for people staying in hotel to eat at the restaurant. Overall though it was a good stay and I would stay again.

    Comfy room. Free parking. Nice staff. Big TV.

    Stayed in January 2024

  • Reviewed: February 18, 2024

    8.0
    Brilliant, would stay again!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Me and my sister got ready in the room for a concert later that day but the lighting was really dark in the bedroom area and was hard to see anything.

    Me and my sister both stayed for one night and had a really good nights sleep, the beds were comfy and there was no outside noise! The room was also nice and clean!

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Good place for value with free parking
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    I already knew it, but it´s a little distant from city centre and hasn´t got many nearby options for dining out. We went with the car ,but parking is not always easy. The room was a little tight for the 4 of us, and the sofa/bed not so comfy. It is an old place (kind of historycal, which is nice), so the floors are noisy, and in some places, uneven,

    Really good option for the price. It has a restaurant, free parking and free Wi Fi.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Would Stay Again
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was large but a little tepid even at max temperature.

    Easy and convenient location - train station only 5 mins walk from the hotel and trains only 10 mins to central Manchester, so very easy for shopping etc. Lots of parking available and very easy to check in/out. Liked the key fob for easy access at night if out late, so no need to disturb staff. Room was large and the bed was extremely comfortable. Good facilities e.g. tea/coffee, iron etc. Overall, would definitely stay again and would recommend to other business travellers.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    A pleasant stay at Miller & Carter Heaton Chapel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is music from the restaurant downstairs but it is acceptable.

    The room is clean and it provides two single beds which is very good and the beds are super comfortable. The Staff are friendly and free carpark is available which is very convenient for tourists. Reasonable price and recommended to friends already.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Easy access to Manchester and Stockport, and a sympathetic upgrade of tradtional building.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    I didn't try the food or use the bar during my stay so can't really comment.

    It was quiet and felt like privacy was respected. The bathroom and shower was particularly good. A nice big TV as well.

    Stayed in December 2023

  • Reviewed: February 10, 2024

    9.0
    Good for visiting the local areap
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Back entrance so convenient for the car park

    Stayed in December 2023

  • Reviewed: February 8, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Clean smart, well equipped room and excellent breakfast. Friendly staff

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very reasonably priced. A clean and convenient Hotel.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Bar closed at 10:15PM. Bed pretty hard. I prefer a softer bed.

    Very clean and convenient.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    See above

    Breakfast was limited: no fruit, cereal or yoghurt. And the cooked breakfast took an age to arrive, by which time it was a little tired,

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room booked cold need a blanket

    Great

    Stayed in January 2024

Showing 76 - 100

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