Ballyreagh Road, Portrush, BT56 8LT, United Kingdom
#6 of 8 hotels in Portrush
Guests' ChoiceBased on 1859 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
9.5
Value for money
8.8
Free WiFi
9.0
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End of dialog contentReviewed: 22 September 2024
Tanya
United KingdomOnly negative that I can think of was the bathroom was tired looking but shower stream was great.
Staff were amazing, our rooms were spacious. Food was lovely with great choice.
Stayed in August 2024
Reviewed: 22 September 2024
Cherry
United KingdomThe bed and pillows are uncomfortable.
Friendly staff very helpful. Food pub grub fine. Nice location . Big rooms nice shower
Stayed in September 2024
Reviewed: 21 September 2024
Nicola
United KingdomWe liked the pet friendly area in the restaurant. The room was clean, comfortable and spacious. We had an evening meal and breakfast during our stay and everything was delicious.
Stayed in September 2024
Reviewed: 18 September 2024
Christine
IrelandThe wifi signal is quite poor.
The room was lovely and the staff were very nice. The restaurant in the Hotel is fantastic, the portions are huge and its great value. Breakfast was lovely very easy going.
Stayed in September 2024
Reviewed: 16 September 2024
Denise
AustraliaNone
Excellent location and value for money. Staff friendly and helpful. Great breakfast included.
Stayed in September 2024
Reviewed: 15 September 2024
Michelle
United KingdomThe staff were very helpful and nothing was a problem will diffinitely be returning.
Stayed in September 2024
Reviewed: 15 September 2024
Blair
United KingdomNo negatives
Definitely more than a 3 star hotel! Staff all very polite, helpful and competent. Rooms spacious, clean and comfortable. Breakfast was good quality, ample choice and service excellent. Evening menu not extensive but choices more than adequate, we enjoyed dinner both nights with 10% off for residents an added bonus. Drinks reasonable priced and staff service very good. We were pleasantly surprised by the standard of this quaint, clean and homely hotel close to both Portrush & Portstewart. The hotel can't control the weather but certainly provided us with a comfortable and relaxed environment to chill out for a few days.
Stayed in September 2024
Reviewed: 15 September 2024
Michelle
United StatesRooms were comfortable, good location. Staff was very friendly and helpful. Breakfast buffet was delicious.
Stayed in September 2024
Reviewed: 11 September 2024
Alison
United KingdomNot really a problem unless it's raining, but, dogs are not allowed through the main part of the hotel which means you don't have access to some of the nicest parts of the hotel such as the main restaurant with your furry friend, you will need to exit the hotel and walk around the building to access the dog friendly dinning area which is more reminiscent of a pub.
The hotel seems to have had a complete refurbishment making it stylish and comfortable. We had our spaniel with us in a dog friendly double room and our children (18 & 19) were upgraded from a twin to a family room which was huge! (2 double beds, 2 singles, various tables, chairs and a sofa big enough for a football team!) Staff were friendly and the atmosphere is very relaxed. Rooms were clean, tea, coffee and biscuits were complimentary and the shower pressure was good. The food was good (think pub grub) and breakfast had lots of choice, dog bowls are provided if your dog wanted to help you finish your sausages in the morning which is a nice touch.
Stayed in August 2024
Reviewed: 11 September 2024
Pearson
IrelandThe staff were brilliant more than helpful and very friendly,receptionists were lovely and helpful
Stayed in September 2024
Reviewed: 11 September 2024
Franco
CanadaAmple, quiet room, good breakfast
Stayed in September 2024
Reviewed: 11 September 2024
Barrie
United KingdomBar staff was just a little slow
Location and dog friendly room and food was good
Stayed in August 2024
Reviewed: 9 September 2024
John
United KingdomAll day menu rather having chip shop Service for midday
Breakfast was excellent. If you left hungry it was your own fault.
Stayed in September 2024
Reviewed: 9 September 2024
David
IrelandThe room we had was very dated. I hadn't realised their were more updated rooms. Hopefully this one will be done soon. The ceiling had cracking paint and the window needs repair. Having no lift could be an issue for some people. Breakfast was good but our son only really eats fruit at breakfast and there was none available. To be fair on 2nd morning I asked for strawberries and they got some. I would stay again but would probably request a revamped room. Hopefully the beds and pillows were upgraded.
We made our booking to go to see the airshow so the location wad ideal. Plenty of parking. We ate in the restaurant both nights food was good. Staff were very friendly. There is a discount given to hotel guests who eat in the restaurant.
Stayed in September 2024
Reviewed: 8 September 2024
Robert
United KingdomUnfortunately no lift access to first floor and having asked for a accessible room disappointed
Location was lovely
Stayed in September 2024
Reviewed: 4 September 2024
Gwen
United KingdomCould only stay for 2 nights.
Staff in hotel and restaurant were brilliant. The lady in restaurant remembered our order from previous day which was lovely.
Stayed in September 2024
Reviewed: 4 September 2024
Kathy
United KingdomVery friendly staff always a warm welcome love coming to this hotel.
Stayed in August 2024
Reviewed: 4 September 2024
Dennis
IrelandNo fault
It was a very nice place to stay everybody was so friendly and helpful. Particularly the bar staff 10/10. Even met the owner this morning a lovely lady. Will definitely be coming back.
Stayed in September 2024
Reviewed: 3 September 2024
Catherine
United KingdomDecor is a bit dated but they're are currently updating it and the finished rooms look really lovely.
The staff were so friendly, nothing was too much trouble. The rooms are big and beds are very comfortable. It was very quiet. Will definately be back. 20 minute walk into Portrush but you can walk along the beach and it's really nice.
Stayed in September 2024
Reviewed: 3 September 2024
Sue
United StatesNothing
Location, very clean, helpful friendly staff
Stayed in September 2024
Reviewed: 2 September 2024
Gillian
United KingdomThe rooms are looking very tired in need of a updated make over to add to the overall great experience.. warm comfortable, food & staff lovely.. just needs bedrooms assisted by a good interior designer.. then 10/10
Stayed in September 2024
Reviewed: 2 September 2024
Keith
United KingdomTha rain
Bar service an food was excellent
Stayed in August 2024
Reviewed: 1 September 2024
Tracy
United KingdomCocktails quite expensive. I can't fault anything else..
We stayed In a big family room. Very spacious. Fantastic views. Clean&tidy. All staff were extra friendly. Food was amazing! We thoroughly enjoyed our stay&can't wait to return.
Stayed in September 2024
Reviewed: 31 August 2024
Andrew
United KingdomNice hotel, in a good location. Friendly staff, and a really good sized family room. Would stay again
Stayed in August 2024
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