10 Chapel St, Liverpool, L3 9AG, United Kingdom
#28 of 107 hotels in Liverpool
Guests' ChoiceBased on 4054 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 4, 2024
Ruthkr
IcelandThe floor was outdated but that did not bother me much but I would have liked to have toilet seat cover. When you flushed the toilet water from it went on to the floor
Good spacious room. Very clean. Staff was helpful and breakfast was nice.
Stayed in March 2024
Reviewed: March 3, 2024
Sandra
United KingdomN/a
The staff were very professional and very helpful couldn’t do enough to help with any thing you might need. The breakfast was lovely and the food in the restaurant at night very nice
Stayed in March 2024
Reviewed: March 2, 2024
Andrea
United KingdomNot worth upgrade as mini bar a joke
Clean and contemporary
Stayed in February 2024
Reviewed: March 1, 2024
Terrie
United KingdomMy main meal in the evening though tasty was extremely small and overpriced for what you got.
Lovely quirky room. Friendly staff
Stayed in February 2024
Reviewed: February 28, 2024
Jonathan
United KingdomFab hotel - really smart. Nice rooms and just a very well appointed hotel. Good range of breakfast options. Centrally located. Would definitely stay again.
Stayed in December 2023
Reviewed: February 27, 2024
Marcia
United Kingdomthere was no negatives to report
The room was beautifully decorated ,big, clean, beds are comfortable , biscuits were provided wow! the hotel was ideally located for all of the main attractions breakfast had lots of choice & very tasty staff were very attentive & knowledgeable
Stayed in February 2024
Reviewed: February 25, 2024
Angela
United KingdomI don't have any negatives
Everything from the welcome, facilities, breakfast and departure.
Stayed in February 2024
Reviewed: February 25, 2024
Oll
United KingdomAir con on heat didn't blow heat. Poss check prior to room let. On reception they explained how it works. But was still didn't. Was offered another room with out hesitation
Great 3rd stay . Central location. All staff you come across very polite good place to stay
Stayed in February 2024
Reviewed: February 24, 2024
Niamh
IrelandNothing
Good location , restaurant food is great , nice modern room
Stayed in December 2023
Reviewed: February 23, 2024
Victoria
United KingdomNothing I didn't like, stay was excellent
Staff friendly and very helpful, clean, hotel very central, close to pubs and restaurants. Short walk to Cavern Quarters and Docks, lovely breakfast, plenty of choice
Stayed in February 2024
Reviewed: February 20, 2024
Ken
United KingdomI just thought it to be a little expensive.
The location, the room and the shower.
Stayed in February 2024
Reviewed: February 18, 2024
Chris
United KingdomPillows were terrible.
Friendly staff
Stayed in February 2024
Reviewed: February 18, 2024
Phil
United KingdomLooking out on brick wall couldn’t open windows
Stayed in January 2024
Reviewed: February 14, 2024
Gail
United KingdomWe had lunch at Indigo - really good. comfortable beds
Stayed in January 2024
Reviewed: February 8, 2024
Sarah
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: February 8, 2024
Katie
United KingdomWe were kept awake for a couple hours in the night as there is a large vent in the room that was making really loud noises.
Really well situated, parking nearby, staff very friendly and the bed was really comfortable!
Stayed in February 2024
Reviewed: February 8, 2024
Carol
United KingdomRipped voile on window let the room down
I have stayed here on numerous occasions and always return when visiting Liverpool. My cousin, however, had never been to Liverpool. We both enjoyed the nice hand/body wash, nice thick towels, comfort of the beds and excellent duvets and a brilliant hairdryer. Breakfast was excellent and we were very impressed with the system in place to deal with guests who have allergies.
Stayed in February 2024
Reviewed: February 4, 2024
Carl
United KingdomNice hotel, clean, modern. The staff were great, the lady that checked us in was friendly, and quick, and gave us a great first impression, and the lady that checked us out was really nice, happily chatting to us with a genuine interest.
Stayed in February 2024
Reviewed: February 2, 2024
Lorant
HungaryNil
Good meals.
Stayed in February 2024
Reviewed: January 30, 2024
Gillian
United KingdomThe staff are lovely, helpful and friendly! The rooms are beautiful and have everything you need, very comfortable clean beds
Stayed in January 2024
Reviewed: January 29, 2024
Michael
United KingdomBreakfast area small, and maybe the cooked breakfast could have had abit more
The room, the staff, general feel of the place.
Stayed in January 2024
Reviewed: January 29, 2024
Thomas
United KingdomNothing
Staff were amazingly friendly, helpful and professional.
Stayed in January 2024
Reviewed: January 29, 2024
Konstantinos
CyprusThe pillows were bad
The location was excellent
Stayed in January 2024
Reviewed: January 28, 2024
Sally
United KingdomThe standard room was comfortable but a little tired.
Breakfast was excellent and all hotel staff efficient.
Stayed in January 2024
Reviewed: January 28, 2024
Gillian
United KingdomNothing
Great location for plenty of lovely bars and restaurants around Castle Street and just five minutes walk from the docks and Liverpool One. The room was spacious and clean, bed was comfortable and had a range of Sky channels available on the TV too. Complimentary tea, coffee, water and also cans of pop in the room fridge. Breakfast was included and was excellent. Staff were very friendly and helpful too.
Stayed in January 2024
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