There were cobwebs in my room and in the hall to the rooms. There was hair that did not belong to me in the bath and the bathroom floor. The room service was done daily for the first few days, then only partially in the last days. A towel in the bath is the common signal for exchange but there was a spare. Beds in my opinion should be made over daily.

Staff were very helpful, and took the time to talk. The location is beautiful, but the hotel would benefit from attention to detail on the cleanliness front.

Stayed in April 2024

Na

Very nice location and charming hotel overlooking the Loch Ness.

Stayed in March 2024

Everything was lovely great atmosphere staff amazing.

Stayed in April 2024

Facilities were lovely and everything we needed . The place somehow lacks a sense of warmth maybe it was just because it only had a few guests but that aside the view out over the loch is really nice.

Stayed in April 2024

The bed, the cleaniless

Stayed in April 2024

Food only average Quite costly for what it is

Location Friendly stuff

Stayed in October 2023

As above

Staff very pleasant and helpful. Hotel had clearly been refurbished recently and was very nice but lacked atmosphere - it seemed a bit soul less, if that makes sense? It didn't detract from our stay in any way, it just lacked something. Great location though!

Stayed in October 2023

It would have been nice to have a fire set up in the lounge area.

The Inch Hotel was a lovely place to stay, good size room with large towels in bathroom. A lovely view of the loch. A very nice dinner and breakfast.

Stayed in October 2023

Food was great , staff very friendly and helpful

Stayed in October 2023

Unfortunately no lift. So once again had to pull my suitcase up the stair wells. There were no comfortable chairs to sit on in the room. We had a bit of a problem pulling the window down once we had opened it all the way up. Couldnt work out how to get it completely closed again for the night! Luckily the staff closed it for us the next morning so the next night was spend more comfortable as the nights were cold here.🙂

Location. We requested a room looking over Lochness. Large bed and bedroom. Breakfast incl. Cooked on request. Delicious dinners. Not cheap, but beautifully done. Had a nice warm bath. Liked the bathpillow provided. Staff were very nice, cheery and helpful. Nice lounge to sit in downstairs. Small bar on premises.

Stayed in September 2023

We only had one chair in the room, which I have found in a few other Hotels we have stayed in, but the manager provided us with another on request.

The location was very good, set back from the main road with a beautiful view over Loch Ness. Our meals were good and the staff friendly. Would definitely go back again. We requested on booking, a room on the first floor with a Loch view and a walk in shower which the Hotel provides.

Stayed in October 2023

Rooms in the need of a little updating but clean and comfortable

Fabulous location, lovely staff breakfast was delicious thank you

Stayed in August 2023

Nothing, all ok :-)

No'1 - big thanks to Saskia, made our stay just great, she's a credit to the hotel group. Big old shooting lodge back in the day, Dog friendly room was ok. Evening meal & breakfast where lovely

Stayed in October 2023

When we arrived we were unable to find someone to check us in.

Very quite and relaxing. Beautiful views from our window of the Loch Ness.

Stayed in October 2023

Not safe to walk into St Augustus, as, no pavements.

Good breakfast

Stayed in October 2023

The sink did not drain quickly. But we managed well.

The whole ambiance was good

Stayed in September 2023

The staff need to be more upbeat, and pay attention, maybe just a one off, I would book again.

It's a real authentic scottish hotel, the room was comfortable, the bed was comfortable, the communal areas are great and comfortable to relax

Stayed in September 2023

Beautiful spot!

Stayed in August 2023

Large rooms, open spaces and lovely staff.

Stayed in September 2023

The room was a little tired and the carpets stained but overall comfortable. We stayed in room 7 (I think it was, 2nd room RHS at the top of the stairs), if you like some ‘unusual’ happenings, then this might be the room for you! Still had a good nights sleep 😉

Beautiful old lodge in a beautiful location, full of character and attentive staff. The room was spacious and the bathroom had been modernised. The staff were great and very professional, we enjoyed 2 lovely dinners and breakfasts - it was lovely meeting the other guests with a pre-dinner drink in the bar or drawing room and neat casual attire was certainly acceptable. We really enjoyed our stay!

Stayed in September 2023

The bathrooms were a little tired looking but did not put us off.

Good friendly service, excellent location. Adapted to our needs with having a dog and overall a very pleasant place to stay.

Stayed in September 2023

Sausage trio

Quiet setting

Stayed in September 2023

Lke others said hotel a wee bit tired in some areas. Breakfast was good quality but a little on small side and no potato scones so essentially not a 'full' scottish breakfast :)

The staff were amazing and great location. Room was huge too. The best thing was that dogs aren't supposed to be allowed in public areas but our dog was allowed in the bar and lounge for breakfast. This makes a huge differemce for dog owners to fully enjoy the hotel.

Stayed in September 2023

Friendly staff. Good food and comfy bed!

Stayed in September 2023