The beds were so comfy and the rooms were spotless

The staff were fantastic

Stayed in June 2024

Friendly and helpful staff.

Stayed in June 2024

Was a bit too much with lighthouses on wallpaper and curtains.

Breakfast exceptional,.friendly staff,.clean rooms and towels changed daily

Stayed in June 2024

The car park was tight to manoeuvre when full, but staff were super-helpful at guiding us out when asked.

The room was perfect, as was breakfast (table service). I especially liked the old lift and the cosy bar, which gave the hotel character. Staff were friendly and helpful in all areas, and even my dog was pampered. Overall, it was a lovely short break.

Stayed in May 2024

The bar area could do with better seating arrangement.

We were staying for a break after weeks of illness recovering from a stroke and this was a recuperation trip for us both. The staff were great help. And very understanding when I was struggling with communication and speech. They never made me feel out of place or that there was a issue. The staff made this stay great. And special for us. Afternoon tea was absolutely out of this world.

Stayed in June 2024

There was not one thing to dislike 10 out of 10.

Everything was as it should be FIRST CLASS.

Stayed in June 2024

Nothing at all - everything was spot on and our stay was made so welcoming every day - staff totally brilliant Gill Tina Skye Adam Teena - everyone amazing :-)

Breakfast was excellent every day - good choices and plenty of it - Fruit juice was lovely and fresh and the English breakfast was superb Evening meals were outstanding to and a good choice - food always hot and nicely presented - Supported by great friendly staff - nothing was any trouble for the staff - 11/10 Our room with a sea view was nice clean and tidy just a little bit small room 231 - we had an extra night in room 234 which was bigger and better - but both rooms had nothing to complain about - Super

Stayed in June 2024

Bed was hard

The food is amazing and the restaurant staff go above and beyond

Stayed in June 2024

A shower that enabled you not to get your hair wet

Breakfast was superb so was dinner

Stayed in June 2024

Good location comfortable and clean rooms and friendly staff and a freshly cooked breakfast

Stayed in June 2024

Lovely property great staff.

Stayed in June 2024

No problems with the hotel, but I was particularly advised by the people with whom I had been staying the nights before to be careful about going into the big amusement park that is hard by the hotel on the sea front. This may have been because it has a lot of slot machines for the hard gamblers amongst us, and one might be tempted to overspend here! Yarmouth itself is still a working port and so rather disconcertingly juxtaposes the picturesque with the strictly utilitarian, and you never quite know what you are going to see next if a complete stranger as I was. I did notice that there was a fairly long way to go to find a convenience store for items needing to be replenished purely for personal use!

Imperial Hotel has a good location on the sea front and provides a pleasant and comfortable home from home in Yarmouth, a town I did not know until finding I had a little extra time to spend in Norfolk after weekending in Cromer a few miles up the coast. Certainly, looking around the town I saw it was indeed the best place that could have been chosen for an overnight stay there. Breakfast was nicely served and made a good start to a further day touring in the area. I also had the chance to see, without committing to a long stay, the town from which some of my ancestors supposedly had hailed years ago, but had never before visited. It seems my mother's father, whom I did not know personally because he was not blessed with long life, had come from there, but connection to the place was lost because he joined the merchant navy over 100 years ago and never returned to live there!! The staff at the hotel and the manager were very gracious people who provided an excellent dinner on arrival in the evening, and the room was very comfortable with a great view of the sea.

Stayed in June 2024

Possible increase on wardrobe space but appreciate that room sizes are governed by existing building layout.

Breakfast was very good, nice choice of menu and cooked to order which was good. Location of hotel is good, close to main areas but just remote from additional noise etc

Stayed in June 2024

The staff are wonderful

Stayed in May 2024

I'm sure the building and lift is listed but maybe you could look to modernise it maybe some automatic doors. But I have to admit it was fun using the lift with the authentic manually operated doors.

Good location for the event I came to Great Yarmouth to attend. I had a Seaview room and having breakfast on the terrace overlooking the sea was refreshing. The breakfast was plentiful and great quality products well cooked and presented. All the staff were friendly and helpful and made the stay feel special. Single room was nice and clean and had all the amenities I needed.

Stayed in May 2024

Breakfast was terrific. Nothing was too much trouble.

Stayed in May 2024

nothing to dislike

excellent breakfast cooked to order

Stayed in May 2024

Convenience. Welcoming staff. Dog friendly. Location. Easy parking. Breakfasts fab.

Stayed in May 2024

Qualiyy products used

Stayed in May 2024

Receptionist friendly whilst sitting at Reception, but not when away from the desk.

Most staff very friendly. Breakfast and service excellent.

Stayed in May 2024

£15 per night for our Yorkie. I understand that some dogs my moult and some owners may be less diligent when in their room. We bought our dog basket and left the room spotless.

Location. Staff. Food (exceptional) Accommodation. Parking.

Stayed in May 2024

The room was very clean, comfortable and cosy. The bed was comfortable and how I like it so slept well. The bathroom was a nice size and very clean but the shower was amazing. Loved the shower, very powerful and felt great. It was also nice to receive decent Wi-Fi as many hotels say they provide Wi-Fi but it’s normally very poor Wi-Fi but this was excellent Wi-Fi coverage. Enjoyed my stay and nothing to complain about.

Stayed in May 2024

Good location

Stayed in April 2024

Not enough bar staff I had to wait awhile for my drinks

breakfast was good, dinner was great ,The room was alittle on the small size .

Stayed in May 2024