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Reviews of The Imperial Torquay 4 stars

Park Hill Road, Torquay, TQ1 2DG, United Kingdom

#19 of 46 hotels in Torquay

Guests' Choice

Review score

Based on 3807 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 22 June 2024

    8.0
    Thoroughly enjoyable
    • Leisure trip
    • Couple
    • Deluxe Family Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Chairs in room old & uncomfortable No toilet brush Charged different prices at the bar for same drinks depending in who was serving (£18.50 or £23.50)

    Room large with excess views Breakfast good with lots of choice

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing loved hotel* however booked an afternoon tea with reception as it was our anniversary to be delivered to the room & had to chase it up twice as communication from bar wasn't great.

    Beautiful seafacing room overlooking bay also lovely outdoor heated pool & terrace area. Walking distance to town & harbour.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    7.0
    Okish
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking extortionate! So parked just down the hill for free! The patio door was restricted as some work being done so couldn't use the balcony and the room was boiling hot with the sun on it and no means to open enough.

    Great views across the bay, the fish and chips hmmm tiny fish and rock hard tripple cooked!

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Walking up the hill from town

    Everything about hotel and facilities

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Lovely stay for 3 nights in June. Would recomend and return.
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 3 nights

    The hotel was a little tired in places but not to the detriment of our stay !

    Great view over the bay. The room was large enough for two and the staff were polite and attentive. Great choice of breakfast and close to the marina and restaurants. The hotel car park was also convenient for a small daily fee !

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Fantastic stay, will be back soon
    • Leisure trip
    • Family with young children
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room service was hard to get hold of

    The hotel location is perfect and our rooms all had beautiful views around the bay. The rooms were clean and well appointed with a comfortable bed. Breakfast was very good with so much choice. Cooked food was hot and replenished frequently . The staff were lovely and definitely helped make our daughters 21st birthday special.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Lovely place to stay.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Room key kept failing, it was not held near anything magnetic. No lift access to our room and porter not offered to assist with bags. Most staff were very helpful, one or two not so much.

    Room was spacious and comfortable with a lovely view. Food was very good.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Beautiful views in hotel. Pool looked good but it wasn’t warm enough for us to use it
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No one told us we could eat in the bar as well as the restaurant, and the service was a bit slow, but food was good .

    Breakfast was excellent. Location was a bit hilly for us, but we were only there a couple of days

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Location perfect. Large comfortable room. Views magnificent!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The inside pool and changing rooms were not that clean and quite dated.

    The room had the most magnificent view of the sailing racing that we had travelled down to do. So we could view the weather in the mornings and I could relax in the room watching the racing. It was also very large room with an interconnecting door to our children’s room. We all had so much space for all our sailing kit and the warm sunning balcony to dry wetsuits. Perfect!

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    No complaints, everything was good quality, especially food staff and views

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Fantastic stay and memorable.
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just be aware that property is on a steep hill. Was worth the climb for the views for us.

    Room spacious. View from balcony incredible uninterrupted views. Very quiet and peaceful

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Apart from breakfast no complaints
    • Leisure trip
    • Couple
    • Deluxe Family Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Sausages cooked too much, black pudding hard and crispy same with hash browns.

    Breakfast was ample but a little dried up most mornings

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Great location, rooms quite dated
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outdoor pool was closed even though it’s the middle of June. Rooms decor is dated.

    Great location and luxurious lobby / bar area

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The crackling sound on floor

    The staff were amazing, food was good and the place was beautiful.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights

    There were a couple of meals on the evening menu which turned out to be unavailable which was a little disappointing but the substitutes were still good.

    The sea view room was brilliant and being able to sit out on the balcony overlooking the marina was perfect. Really relaxing and we had a wonderful stay. Breakfast was really good with everything you would expect and cooked perfectly. Staff were brilliant. We will be returning.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Bar prices, hotel needs a refurbishment.

    Lovely views, bar service siow, left in semi dark in bar area twice.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Fabulous views at a lovely traditional hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing but maybe some music in the lounge on a weekend would be good as it was very quiet in the evening

    The staff are very pleasant and helpful. The hotel has amazing views we had the evening meal and breakfast both were excellent

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Loved the location, SV.room v good, breakfast excellent. Evening meal good but portions small
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were adequate, reception staff good. Generally around the hotel staff didn’t feel very welcoming. Did the job though so no complaints.

    Very good food. Good service as required. Lovely views from the windows - wow

    Stayed in May 2024

  • Reviewed: 7 June 2024

    8.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a lick of paint, but otherwise, a lovely place to stay.

    Fantastic position, beautiful interior and great views of the bay from our balcony, where there’s plenty of room to sit and relax.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shame about the bathroom on 4th floor very very small by comparison the bedroom was huge 🤨

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    great views and a good location.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    Breakfast cost was high, poor value for money

    see view room view was exceptional, room size generous, balcony a rare treat in the UK

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Laid back and easy, very comfortable stay
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Lovely atmosphere great views and nice approachable staff

    Stayed in April 2024

  • Reviewed: 3 June 2024

    9.0
    Our Happy place
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Our room was a little bit dated but it didn't really bother us as only there for one night. We are returning in July for 4 nights so hoping for a better room.

    Food was great, beautiful views, comfortable bed, staff friendly and helpful. Great location to watch the Air Show.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Special mention of thanks must go to Caitlyn and Ellie.
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 2 nights

    In fairness, I didn’t really experience any bad issues

    The cleanliness was exceptional, all staff were friendly and professional

    Stayed in June 2024

Showing 1 – 25

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