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Reviews of The Imperial Torquay 4 stars

Park Hill Road, Torquay, TQ1 2DG, United Kingdom

#19 of 44 hotels in Torquay

Guests' Choice

Review score

Based on 3820 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 17 June 2024

    8.0
    Location perfect. Large comfortable room. Views magnificent!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The inside pool and changing rooms were not that clean and quite dated.

    The room had the most magnificent view of the sailing racing that we had travelled down to do. So we could view the weather in the mornings and I could relax in the room watching the racing. It was also very large room with an interconnecting door to our children’s room. We all had so much space for all our sailing kit and the warm sunning balcony to dry wetsuits. Perfect!

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    No complaints, everything was good quality, especially food staff and views

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Fantastic stay and memorable.
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just be aware that property is on a steep hill. Was worth the climb for the views for us.

    Room spacious. View from balcony incredible uninterrupted views. Very quiet and peaceful

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Apart from breakfast no complaints
    • Leisure trip
    • Couple
    • Deluxe Family Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Sausages cooked too much, black pudding hard and crispy same with hash browns.

    Breakfast was ample but a little dried up most mornings

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Great location, rooms quite dated
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outdoor pool was closed even though it’s the middle of June. Rooms decor is dated.

    Great location and luxurious lobby / bar area

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The crackling sound on floor

    The staff were amazing, food was good and the place was beautiful.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights

    There were a couple of meals on the evening menu which turned out to be unavailable which was a little disappointing but the substitutes were still good.

    The sea view room was brilliant and being able to sit out on the balcony overlooking the marina was perfect. Really relaxing and we had a wonderful stay. Breakfast was really good with everything you would expect and cooked perfectly. Staff were brilliant. We will be returning.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Bar prices, hotel needs a refurbishment.

    Lovely views, bar service siow, left in semi dark in bar area twice.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Fabulous views at a lovely traditional hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing but maybe some music in the lounge on a weekend would be good as it was very quiet in the evening

    The staff are very pleasant and helpful. The hotel has amazing views we had the evening meal and breakfast both were excellent

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Loved the location, SV.room v good, breakfast excellent. Evening meal good but portions small
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were adequate, reception staff good. Generally around the hotel staff didn’t feel very welcoming. Did the job though so no complaints.

    Very good food. Good service as required. Lovely views from the windows - wow

    Stayed in May 2024

  • Reviewed: 7 June 2024

    8.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a lick of paint, but otherwise, a lovely place to stay.

    Fantastic position, beautiful interior and great views of the bay from our balcony, where there’s plenty of room to sit and relax.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shame about the bathroom on 4th floor very very small by comparison the bedroom was huge 🤨

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    great views and a good location.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    Breakfast cost was high, poor value for money

    see view room view was exceptional, room size generous, balcony a rare treat in the UK

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Laid back and easy, very comfortable stay
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Lovely atmosphere great views and nice approachable staff

    Stayed in April 2024

  • Reviewed: 3 June 2024

    9.0
    Our Happy place
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Our room was a little bit dated but it didn't really bother us as only there for one night. We are returning in July for 4 nights so hoping for a better room.

    Food was great, beautiful views, comfortable bed, staff friendly and helpful. Great location to watch the Air Show.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Special mention of thanks must go to Caitlyn and Ellie.
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 2 nights

    In fairness, I didn’t really experience any bad issues

    The cleanliness was exceptional, all staff were friendly and professional

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No balcony accessible in our room. Windows dirty. Some decor a lttle dated.

    Location...friendly staff

    Stayed in June 2024

  • Reviewed: 1 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 1 night
    • Submitted via mobile

    Choice of food in the resteraunt evening menu.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    First time stay was very enjoyable and would stay again.
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was a bit of a let down. Extremely slow , never asked how the food was or checked if we needed anymore drinks. Though the view was wonderful. Smelt wacky backy on more than one occasion on level going to the spa. Outside needed a paint or tidy up.

    Hotel decor & AMAZING views Breakfast host ( short foreign lady with blond hair ) was amazing. Reception very friendly . House keepers were very welcoming too. Room was gorgeous as I love the old fashioned theme of the hotel.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much of a choice at the bar, ie no cocktails for my partner

    Staff friendly and helpful and clean Breakfast outstanding

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    Room is not very clean

    The View was great but the bathroom is not good. The drain of the sink and bathtub were not functioning properly

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Well maintained and very clean with excellent views across the bay.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    Overall restaurant service was excellent, but one night we ordered from bar menu and there was a long delay for food to arrive due to low staffing, though we were given a complimentary drink in recompense.

    Room had excellent views over the bay. Breakfast had a large range of options to suit everyone. Staff were very helpful and friendly.

    Stayed in April 2024

  • Reviewed: 28 May 2024

    9.0
    Lovely gracious hotel with views to die for
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Reception a little disjointed in check in

    Views and large rooms and beds

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Very limited dinner menu that didn’t vary during our 7 night stay. Chef should be sent back yo Cole to Leota few more dishes

    Stayed in April 2024

Showing 1 – 25

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