We had paid for a room with a sea view and balcony access. We got the sea view however we weren't informed that the balcony was not accessible due to maintenance. This meant we couldn't open the door so the room became stuffy, and we couldn't sit outside to enjoy the view. Cleanliness was an issue, there was dust on the TV, in the shower, the cupboard has a musty smell and was dusty. The room itself was nice, however we expected the room to be dust free and spotless. The shower was small and the main light did not work which meant when showering, it was dark inside. Dressing table lighting was nice and there were plenty of electric sockets which is great.

Beautiful location, right by the beach and a short walk away from Beacon Cove. Car park is gated and secure. Staff were lovely and the facilities inside the room was nice (hair dryer, safe, kettle, toiletries, towels iron and ironing board). Had room service one night which was nice, not a great range for vegetarians / vegans but passable. The bed was quite small for a double bed, husband was slightly hanging off it.

Stayed in June 2024

Sea view next time

Lovely sized room

Stayed in June 2024

Desperately in need of exterior being refurbished/redecorated. Looks very tired and run down from outside.

Comfortable rooms, great sea views, good breakfasts

Stayed in June 2024

Chairs in room old & uncomfortable No toilet brush Charged different prices at the bar for same drinks depending in who was serving (£18.50 or £23.50)

Room large with excess views Breakfast good with lots of choice

Stayed in June 2024

Nothing loved hotel* however booked an afternoon tea with reception as it was our anniversary to be delivered to the room & had to chase it up twice as communication from bar wasn't great.

Beautiful seafacing room overlooking bay also lovely outdoor heated pool & terrace area. Walking distance to town & harbour.

Stayed in June 2024

Car parking extortionate! So parked just down the hill for free! The patio door was restricted as some work being done so couldn't use the balcony and the room was boiling hot with the sun on it and no means to open enough.

Great views across the bay, the fish and chips hmmm tiny fish and rock hard tripple cooked!

Stayed in June 2024

Walking up the hill from town

Everything about hotel and facilities

Stayed in June 2024

The hotel was a little tired in places but not to the detriment of our stay !

Great view over the bay. The room was large enough for two and the staff were polite and attentive. Great choice of breakfast and close to the marina and restaurants. The hotel car park was also convenient for a small daily fee !

Stayed in June 2024

Room service was hard to get hold of

The hotel location is perfect and our rooms all had beautiful views around the bay. The rooms were clean and well appointed with a comfortable bed. Breakfast was very good with so much choice. Cooked food was hot and replenished frequently . The staff were lovely and definitely helped make our daughters 21st birthday special.

Stayed in June 2024

Room key kept failing, it was not held near anything magnetic. No lift access to our room and porter not offered to assist with bags. Most staff were very helpful, one or two not so much.

Room was spacious and comfortable with a lovely view. Food was very good.

Stayed in June 2024

No one told us we could eat in the bar as well as the restaurant, and the service was a bit slow, but food was good .

Breakfast was excellent. Location was a bit hilly for us, but we were only there a couple of days

Stayed in June 2024

The inside pool and changing rooms were not that clean and quite dated.

The room had the most magnificent view of the sailing racing that we had travelled down to do. So we could view the weather in the mornings and I could relax in the room watching the racing. It was also very large room with an interconnecting door to our children’s room. We all had so much space for all our sailing kit and the warm sunning balcony to dry wetsuits. Perfect!

Stayed in June 2024

No complaints, everything was good quality, especially food staff and views

Stayed in June 2024

Just be aware that property is on a steep hill. Was worth the climb for the views for us.

Room spacious. View from balcony incredible uninterrupted views. Very quiet and peaceful

Stayed in June 2024

Sausages cooked too much, black pudding hard and crispy same with hash browns.

Breakfast was ample but a little dried up most mornings

Stayed in June 2024

Outdoor pool was closed even though it’s the middle of June. Rooms decor is dated.

Great location and luxurious lobby / bar area

Stayed in June 2024

The crackling sound on floor

The staff were amazing, food was good and the place was beautiful.

Stayed in June 2024

There were a couple of meals on the evening menu which turned out to be unavailable which was a little disappointing but the substitutes were still good.

The sea view room was brilliant and being able to sit out on the balcony overlooking the marina was perfect. Really relaxing and we had a wonderful stay. Breakfast was really good with everything you would expect and cooked perfectly. Staff were brilliant. We will be returning.

Stayed in June 2024

Bar prices, hotel needs a refurbishment.

Lovely views, bar service siow, left in semi dark in bar area twice.

Stayed in June 2024

Nothing but maybe some music in the lounge on a weekend would be good as it was very quiet in the evening

The staff are very pleasant and helpful. The hotel has amazing views we had the evening meal and breakfast both were excellent

Stayed in June 2024

Staff were adequate, reception staff good. Generally around the hotel staff didn’t feel very welcoming. Did the job though so no complaints.

Very good food. Good service as required. Lovely views from the windows - wow

Stayed in May 2024

Could do with a lick of paint, but otherwise, a lovely place to stay.

Fantastic position, beautiful interior and great views of the bay from our balcony, where there’s plenty of room to sit and relax.

Stayed in June 2024

Shame about the bathroom on 4th floor very very small by comparison the bedroom was huge 🤨

Stayed in June 2024

Breakfast cost was high, poor value for money

see view room view was exceptional, room size generous, balcony a rare treat in the UK

Stayed in May 2024