Park Hill Road, Torquay, TQ1 2DG, United Kingdom
#19 of 44 hotels in Torquay
Guests' ChoiceBased on 3820 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.0
Staff
8.4
Value for money
7.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 June 2024
Abi
United KingdomThe inside pool and changing rooms were not that clean and quite dated.
The room had the most magnificent view of the sailing racing that we had travelled down to do. So we could view the weather in the mornings and I could relax in the room watching the racing. It was also very large room with an interconnecting door to our children’s room. We all had so much space for all our sailing kit and the warm sunning balcony to dry wetsuits. Perfect!
Stayed in June 2024
Reviewed: 16 June 2024
Cliff
United KingdomNo complaints, everything was good quality, especially food staff and views
Stayed in June 2024
Reviewed: 16 June 2024
Teresa
IrelandJust be aware that property is on a steep hill. Was worth the climb for the views for us.
Room spacious. View from balcony incredible uninterrupted views. Very quiet and peaceful
Stayed in June 2024
Reviewed: 15 June 2024
Linda
United KingdomSausages cooked too much, black pudding hard and crispy same with hash browns.
Breakfast was ample but a little dried up most mornings
Stayed in June 2024
Reviewed: 13 June 2024
Alana
NetherlandsOutdoor pool was closed even though it’s the middle of June. Rooms decor is dated.
Great location and luxurious lobby / bar area
Stayed in June 2024
Reviewed: 12 June 2024
Plange
United KingdomThe crackling sound on floor
The staff were amazing, food was good and the place was beautiful.
Stayed in June 2024
Reviewed: 11 June 2024
Paul
United KingdomThere were a couple of meals on the evening menu which turned out to be unavailable which was a little disappointing but the substitutes were still good.
The sea view room was brilliant and being able to sit out on the balcony overlooking the marina was perfect. Really relaxing and we had a wonderful stay. Breakfast was really good with everything you would expect and cooked perfectly. Staff were brilliant. We will be returning.
Stayed in June 2024
Reviewed: 11 June 2024
Peter
United KingdomBar prices, hotel needs a refurbishment.
Lovely views, bar service siow, left in semi dark in bar area twice.
Stayed in June 2024
Reviewed: 9 June 2024
Margaret
United KingdomNothing but maybe some music in the lounge on a weekend would be good as it was very quiet in the evening
The staff are very pleasant and helpful. The hotel has amazing views we had the evening meal and breakfast both were excellent
Stayed in June 2024
Reviewed: 7 June 2024
Linda
United KingdomStaff were adequate, reception staff good. Generally around the hotel staff didn’t feel very welcoming. Did the job though so no complaints.
Very good food. Good service as required. Lovely views from the windows - wow
Stayed in May 2024
Reviewed: 7 June 2024
Christopher
United KingdomCould do with a lick of paint, but otherwise, a lovely place to stay.
Fantastic position, beautiful interior and great views of the bay from our balcony, where there’s plenty of room to sit and relax.
Stayed in June 2024
Reviewed: 6 June 2024
Niall
United KingdomShame about the bathroom on 4th floor very very small by comparison the bedroom was huge 🤨
Stayed in June 2024
Reviewed: 6 June 2024
Angela
United KingdomBreakfast cost was high, poor value for money
see view room view was exceptional, room size generous, balcony a rare treat in the UK
Stayed in May 2024
Reviewed: 5 June 2024
Celia
United KingdomLovely atmosphere great views and nice approachable staff
Stayed in April 2024
Reviewed: 3 June 2024
Jacqueline
United KingdomOur room was a little bit dated but it didn't really bother us as only there for one night. We are returning in July for 4 nights so hoping for a better room.
Food was great, beautiful views, comfortable bed, staff friendly and helpful. Great location to watch the Air Show.
Stayed in June 2024
Reviewed: 3 June 2024
Michael
United KingdomIn fairness, I didn’t really experience any bad issues
The cleanliness was exceptional, all staff were friendly and professional
Stayed in June 2024
Reviewed: 2 June 2024
Graham
United KingdomNo balcony accessible in our room. Windows dirty. Some decor a lttle dated.
Location...friendly staff
Stayed in June 2024
Reviewed: 1 June 2024
Raymond
United KingdomChoice of food in the resteraunt evening menu.
Stayed in May 2024
Reviewed: 31 May 2024
Cordelia
United KingdomRestaurant was a bit of a let down. Extremely slow , never asked how the food was or checked if we needed anymore drinks. Though the view was wonderful. Smelt wacky backy on more than one occasion on level going to the spa. Outside needed a paint or tidy up.
Hotel decor & AMAZING views Breakfast host ( short foreign lady with blond hair ) was amazing. Reception very friendly . House keepers were very welcoming too. Room was gorgeous as I love the old fashioned theme of the hotel.
Stayed in May 2024
Reviewed: 30 May 2024
Peter
United KingdomNot much of a choice at the bar, ie no cocktails for my partner
Staff friendly and helpful and clean Breakfast outstanding
Stayed in May 2024
Reviewed: 29 May 2024
Su
United StatesRoom is not very clean
The View was great but the bathroom is not good. The drain of the sink and bathtub were not functioning properly
Stayed in May 2024
Reviewed: 28 May 2024
Sharon
United KingdomOverall restaurant service was excellent, but one night we ordered from bar menu and there was a long delay for food to arrive due to low staffing, though we were given a complimentary drink in recompense.
Room had excellent views over the bay. Breakfast had a large range of options to suit everyone. Staff were very helpful and friendly.
Stayed in April 2024
Reviewed: 28 May 2024
Jan
United KingdomReception a little disjointed in check in
Views and large rooms and beds
Stayed in May 2024
Reviewed: 26 May 2024
Simon
United KingdomVery limited dinner menu that didn’t vary during our 7 night stay. Chef should be sent back yo Cole to Leota few more dishes
Stayed in April 2024
Port Dickson, Malaysia
Leipzig, Germany
Bentong, Malaysia
Daugavpils, Latvia
Rosignano Solvay, Italy
Doboj, Bosnia-Herzegovina
Dubrovnik, Croatia
Ao Nang Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content