26 Esplanade Road, Paignton, TQ4 6BQ, United Kingdom
#8 of 21 hotels in Paignton
Guests' ChoiceBased on 448 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.0
Value for money
9.0
Free WiFi
8.1
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End of dialog contentReviewed: 2 May 2024
Elaine
United KingdomPrice of car parking
Great breakfasts
Stayed in April 2024
Reviewed: 1 May 2024
Jody
United KingdomThe breakfast on line advertising till 12noon but finished at 10.30 so I missed it but I should of asked at reception
The staff were absolutely amazing!! So nice and so very helpful
Stayed in April 2024
Reviewed: 29 April 2024
Moira
United KingdomWe were not advised that we could not open the front door after midnight. We were left in the pouring rain and cold as the one member of staff was serving at the bar and couldn't even see us.
As expected for a brand new hotel. Great location.
Stayed in April 2024
Reviewed: 29 April 2024
Megan
United KingdomThere were a few things that caused inconvenience. The first being the parking, the hotels carpark was tiny, less than 20 spaces for the entire building. The price of the car parks and surrounding car parks was astronomical. The location of the hotel would imply most people would be travelling by car therefore this feels opportunistic. Also the room we had was very small, it lacked simple things such as a fridge, hairdryer. The general manager of the sister hotel was rude and abrasive towards his staff. Finally on our last stay we went down for breakfast only to be informed that on this day breakfast times had changed and we were 30 minutes late! We had not been informed of this change at any point and so were upset due to the prepayment of this meal
The staff were so friendly and helpful
Stayed in April 2024
Reviewed: 29 April 2024
Denise
United KingdomWaiting for hot breakfast options to be replaced, staff need to check levels left more frequently.
Lovely new hotel with sea views, will definitely stay again. Very comfortable bed.
Stayed in April 2024
Reviewed: 29 April 2024
Maidment
United KingdomNothing it was perfect for a couples get away will be staying again that’s for sure
The gym was great had everything you needed. The staff are brilliant so helpful and go above and beyond and the room was so clean and tidy and the food 10/10 it was amazing great taste looked amazing and served with a smile 😂
Stayed in April 2024
Reviewed: 28 April 2024
Steve
United KingdomNothing to dislike about the hotel.
Great hotel, Fabulous staff
Stayed in April 2024
Reviewed: 28 April 2024
Lauren
United KingdomThat it doesnt have any sort of windows in the room.
Everything! Especially how nice athe staff where
Stayed in April 2024
Reviewed: 27 April 2024
Donna
United KingdomWasn't anything we didn't like
Hotel ,staff, and the amazing view. Bed was very comfortable, and breakfast was good
Stayed in April 2024
Reviewed: 27 April 2024
Jason
United KingdomLoud music playing for next door
Colour and style of room
Stayed in April 2024
Reviewed: 26 April 2024
Karen
United KingdomNothing.
Location was lovely, directly on the sea front. The Super King bed was supreme! The best nights sleep possible. Shower with a rain forest head was just what I needed after a long journey. Clean, comfortable and very helpful staff. My husband loved the gym! Will definitely stay here again.
Stayed in April 2024
Reviewed: 26 April 2024
Rachel
United KingdomI have to drink peppermint tea for a health condition but,there was none available so,I had to go and buy some...
The breakfast was fantastic....as was the location The staff team were great...really helpful and approachable.....
Stayed in April 2024
Reviewed: 26 April 2024
Hilary
United KingdomDining arrangements are slightly confusing
Accessible Efficient Well sited
Stayed in April 2024
Reviewed: 26 April 2024
Natalie
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 26 April 2024
Val
United KingdomParking was tricky
Everything
Stayed in April 2024
Reviewed: 25 April 2024
Ashley
United KingdomThe staff were amazing friendly, effective and efficient. The women on reception when we checked in was amazing calm and patient as I messed up the dates The breakfast was amazing freshly cook tasted amazing. The staff deserve a medal for dealing with some on the guest. I know it was a Sunday morning but I swear some guest lost their brain cells and manners and the staff dealt with a smile. Amazing customer service. The gym was amazing and the treatment by Mel. I nearly fell asleep. So left completely relaxed and refreshed
Stayed in April 2024
Reviewed: 25 April 2024
Darren
United KingdomParking charge is ridiculous
Great location, brand new hotel
Stayed in April 2024
Reviewed: 23 April 2024
Symon
United KingdomThe breakfast was fine, but it would be good if the staff, took guests and showed them where cups and food it etc
Great location, nice clean hotel
Stayed in April 2024
Reviewed: 23 April 2024
Lucy
United KingdomNothing
Beautiful new room Most comfortable bed I’ve ever slept in
Stayed in April 2024
Reviewed: 22 April 2024
Shyami
United KingdomSuperb location! Right on the Seafront, a very short walk from the Town Centre and right opposite the Beach! Great facilities at the hotel, very clean and decor is of a high standard and quality. Breakfast area is lovely and airy with a good selection. Very much felt as if you were abroad. Very quiet hotel at night, no noise from outside or within the hotel so very good acoustics. Very friendly and accommodating staff. Cannot fault the hotel.
Stayed in April 2024
Reviewed: 22 April 2024
Sophie
United KingdomBreakfast was overpriced and poor
Room quiet , clean and comfortable
Stayed in March 2024
Reviewed: 22 April 2024
Steven
United KingdomNothing
The style the decor the staff
Stayed in April 2024
Reviewed: 22 April 2024
Conners
United KingdomEverything was great
Staff great rooms nice spar fantastic
Stayed in April 2024
Reviewed: 22 April 2024
Claudia
United KingdomWe arrived there , after midnight… but the staff was really friendly and understanding and helped us with rooms for all my family… the room very spacious and clean. Really happy with the experience… we will definitely go there again.
Stayed in April 2024
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