116 Waterloo Street Douglas House, Glasgow City Centre, Glasgow, G27DN, United Kingdom
#19 of 80 hotels in Glasgow
Guests' ChoiceBased on 5610 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 7 May 2024
Nigel
United KingdomBreakfast could be in with the cost of the room.
Location
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
IrelandNothing
Comfy room and friendly staff. Excellent coffee shop downstairs.
Stayed in April 2024
Reviewed: 6 May 2024
Julie
United KingdomRoom was so warm at night.
Had a nice vibe.
Stayed in April 2024
Reviewed: 6 May 2024
Sarah
United KingdomWe were told at check we had breakfast then when we went we were told we didn’t.
Simple check in, spacious room
Stayed in May 2024
Reviewed: 5 May 2024
Mclaughlin
United KingdomNothing really
Nice rooms. Funky decor. Good breakfast
Stayed in April 2024
Reviewed: 5 May 2024
Twacey
United KingdomBright,friendly,clean,lovely breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Laura
United KingdomOnly small downside was that the room wasn't cleaned properly before I arrived. There was make up stains on the bathroom door, the carpet and couch, along with a few other things on the carpet that hadn't been hoovered. One other point was that I had the 'do not disturb' sign on the door, and housekeeping still knocked the door and tried to come in.
Excellent customer service, location, and value for money. Relaxing atmosphere too. Very comfortable bed and pillows and quiet at night despite being in the city.
Stayed in May 2024
Reviewed: 4 May 2024
Debbie
United KingdomN/a
Location location location. Ideal for shopping restaurants and when heading out to the OVO. Central station is a 5 minute walk.
Stayed in April 2024
Reviewed: 3 May 2024
Anna
United Kingdomwe love this hotel at Central Station, we have stayed there a few times, and it is always our go-to hotel when we go to gig in Glasgow. The staff are very friendly and helpful.
Stayed in April 2024
Reviewed: 3 May 2024
Gary
United KingdomThe reception area, with adequate seating a bar and free pool table was a nonus.
Stayed in April 2024
Reviewed: 3 May 2024
Jimenez
United StatesThe buffet was good, the ordered food was ok
Location, room and bathroom size, breakfast
Stayed in April 2024
Reviewed: 2 May 2024
Anna
United KingdomFriendly staff, good location, comfortable, good for a short city break
Stayed in February 2024
Reviewed: 1 May 2024
John
United KingdomNothing
Clean and comfortable rooms Good value for money Close to town centre and all amenities Excellent breakfast and good evening meals menu Friendly staff
Stayed in April 2024
Reviewed: 1 May 2024
Jianing
China/
/
Stayed in April 2024
Reviewed: 30 April 2024
Isle
United KingdomThe only issue was the plug in the bathroom sink, the mechanism was not functioning properly so it took a long time to drain
I had a lovely room, it was a super size and had all the amenities one might need (iron, ironing board, hairdryer, kettle, teas/coffees). The shower was large and strong enough and the toiletries smelt great. I was travelling alone and had a fab time lying on the bed in my pyjamas watching the big television. All the staff members with whom I interacted were friendly and professional.
Stayed in April 2024
Reviewed: 30 April 2024
Linda
United KingdomAs I said before just the bedroom was a little bit small.
Breakfast was spot on, location was good near to the station 🚉. The bed was very comfortable ,excellent shower, room was lovely and clean a little on the small side but okay for one night .
Stayed in April 2024
Reviewed: 30 April 2024
Kerrie
United KingdomThe room was a decent size for a twin, the bed was comfy, and the breakfast had a good range of offerings
Stayed in April 2024
Reviewed: 30 April 2024
Bothwell
United KingdomLocation excellent. Room lovely
Stayed in April 2024
Reviewed: 29 April 2024
Purdon
United KingdomThe air conditioning unit was a wee bit noisy
Nice clean room, comfy bed and pleasant staff!
Stayed in April 2024
Reviewed: 28 April 2024
Lorraine
United KingdomA wee bit too far out from where we needed to be due to poor walkers
Loved rhe decor, cleanliness and space in the room.
Stayed in April 2024
Reviewed: 28 April 2024
Emma
United KingdomNothing - I knew what to expect as been before -
Second time staying here - The staff are outstanding- great hotel , nice bar and lively at night - the breakfast was pretty good as well and I liked the potato scone w- They have square sausage and links and bacon - Be good if they did some veggie sausage -
Stayed in April 2024
Reviewed: 27 April 2024
Glen
United KingdomPrice should include breakfast
Location. Staff. Clean room. All good
Stayed in March 2024
Reviewed: 26 April 2024
Doctor
United Kingdomnone
it is our favourite ibis, everything was perfect! we always stay only here.
Stayed in April 2024
Reviewed: 25 April 2024
Purdon
United KingdomComfy and clean 👍
Stayed in April 2024
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