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Reviews of ibis Styles Bournemouth 4 stars

16 Gervis Road, East Cliff, Bournemouth, BH1 3EQ, United Kingdom

#38 of 70 hotels in Bournemouth

Guests' Choice

Review score

Based on 563 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    7.3

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 24 June 2024

    7.0
    A nice stay in a comfortable hotel. Good for families.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was slow to be restocked as only 1 staff member doing everything. This meant people were waiting for the hot food, more pastries etc. It was an ok selection but I've experienced better in a similar standard of accommodation.

    The pool facility was very good and warm. The bar area was nice but it wasn't obvious where you could eat etc. Good for kids.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Plus Room
    • Stayed 1 night
    • Submitted via mobile

    I would like they have souna and steam in the future

    Design looks beautiful , clean , everything perfect

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Plus Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the breakfast, it was very poor. The slices of cheese and ham were dry/not fresh, and the fruits were very old. The oranges were there for more than 2 weeks. They were very dry that nobody could it them unfortunately. I took a picture and uploaded it here.

    We were with our 9th month daughter and they gave us a very big room with 3 beds. It was nice and clean. Perfect for a baby.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was really dusty. When house keeping came to clean our room they used one cloth to clean everything, "mopped" the floor with a microfiber cloth and washed our mugs and spoons in the bathroom sink with her hands.

    The reception staff were friendly and polite. The hotel is quite and well decorated. Also good value for money.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Great hotel, great location, great value!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Staff lovely and really helpful, nothing seems too much at all. Room although quite small couldn’t fault clean and compact with a massive tv. Air con a bonus as room got quite warm. Didn’t eat or drink but the facilities looked good and well presented. Would definitely stay here again!

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Evening meal choice poor

    Accommodation was more than expected

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast elements seemed low quality and the meats left a lot to be desired

    The room was nice and comfortable The upgrade to a chalet with kitchenette was excellent Staff were very pleasant and helpful

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Plus Room
    • Stayed 1 night

    Kerb appeal a bit lacking but inside was all lovely!

    The staff were lovely; the pool was really warm and had long opening hours - staff provided pool towels too which was nice. Brekkie was good with a decent enough selection. Room was comfy - pillows and bed lovely.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Good would return again
    • Leisure trip
    • Family with young children
    • Superior Plus Room
    • Stayed 1 night

    n/a

    I wasn't told about the wifi and that we could use it. The family room was very comfortable. The kids loved the heated pool and car parking was very good too. The breakfast was ok, more fruit should be offered.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    A comfortable overnight stay for a family celebration.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    After booking we were informed that the hotel was not serving dinners in the restaurant, which was being refurbished for the summer season. So we went into town to find a restaurant. The breakfast choices were rather limited, and the coffee far too weak.

    We had a chalet room, which was very spacious and the beds were very comfortable. We were pleasantly surprised to find a kitchen in the room, which we might use on a future visit. It was good to have access to a swimming pool, although the water was much hotter than we liked.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    The experience was not what we expected but it was fine.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was assumed that we would want a chalet however the reason for the hotel stay was because my daughter has never stayed in a hotel before and wanted that experience. We were not offered an alternative room although the chalet was nice.

    The decor was very nice

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Staff were very helpful made us feel at home
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Thought the garden and exterior of building could with some TLC

    Breakfast was good decent choices . Location was good in that it was close to the beach and town.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and not too busy

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Great value for money hotel and close drive to the beach.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing was great, just would have liked parking to be included in the cost.

    We had the room outside and it was really nice as the parking was directly outside and the swimming pool was oppsite. It was nice to have that private space rather than going through the main hotel.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Amazing stay, would highly recommend
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The outside of the hotel lets it a bit down. It most definitely not match up with the interior

    Swimming pool was amazing and the room was very modern, clean and spacious. All staff members were very friendly and helpful. Check in and check out times were reasonable. Hotel location was great

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Plus Room
    • Stayed 1 night
    • Submitted via mobile

    Sofa bed was uncomfortable. Toilet wasn't clean

    Very friendly staff. Lovely pool Convenient location Nice cooked breakfast

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Lovely and quiet stay but still close to the beach and main town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The Pool was closed on the second day of our stay. The car parking fee was an unexpected additional cost. The room hadn't been hoovered properly as several nail clippings found near the bed.

    It was quiet and a nice space for us to relax, away from the main road, nice chalet. Close to town and beach.

    Stayed in March 2024

  • Reviewed: 10 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    The floor of the room was creaking. The pressure of the water from the shower was so poor

    The staff were courteous and always ready to help

    Stayed in December 2023

  • Reviewed: 8 January 2024

    7.0
    Great inside, TLC needed on the outside but would stay again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel looks extremely tired and in urgent need of TLC on the outside- they may well be getting around to refurbishing to match the inside however it doesn't look great. Pool area was also a little tired. Hotel is a little walk into the centre (which we were aware of) but might not be ideal for everyone. Parking is extremely expensive given it was an entirely empty carpark! Unfortunately our first room (408) had a very loud humming/ vibration sound which we later worked out was a some form of generator (?) above our room and made it unbearable to even sit in there- however the lady acted swiftly and moved our rooms without any fuss.

    Staff were friendly and helpful. Our room was a chalet style one out the back but room was lovely and spacious with a kitchenette. Huge, comfy bed. Room was clean and I'm guessing had been recently refurbished. Warm pool was a nice touch given the poor weather. Breakfast was 'help yourself' continental then a cooked to order full English should you want one. Overall, would stay again for the price we paid!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Staff were very friendly and rooms were big and clean.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There weren’t enough hooks in the bathroom for towels.

    The receptionist was so friendly and welcoming! She even gave us recommendations for breakfast places! The rooms were better than expected and big. They were clean aswell and even had a small kitchen area.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Nice hotel, good facilities
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    That on top of paying for your hotel, you have to pay £10 per night parking, this should be included in your stay. Also an additional £50 they hold when you sign in. I’ve been waiting for nearly a month for them to release the funds.

    Everything you needed and good value for money

    Stayed in December 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Compact Room
    • Stayed 1 night
    • Submitted via mobile

    Ni food available

    It was friendly clean and good value

    Stayed in October 2023

  • Reviewed: 16 September 2023

    9.0
    Super comfy room with everything we needed. Super staff who went above and beyond.
    • Leisure trip
    • Couple
    • Compact Room
    • Stayed 1 night
    • Submitted via mobile

    A pity that there was no restaurant available.

    Room was spotless. Staff were exceptional-could not have been more helpful. Absolute credit to the profession.

    Stayed in August 2023

Showing 1 – 25

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