Winston Churchill Avenue, Portsmouth, PO1 2LX, United Kingdom
#21 of 27 hotels in Portsmouth
Guests' ChoiceBased on 6233 hotel reviews
7.6Cleanliness
8.3
Comfort
8.2
Location
8.8
Facilities
7.8
Staff
8.8
Value for money
7.8
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We’re currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil, and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 27, 2024
Michael
United KingdomFood facilities and lack of bar staff
Breakfast poor staff great
Stayed in September 2024
Reviewed: September 27, 2024
Keilah
United KingdomIt was a bit small to navigate around the room with bigger suitcases and the bathroom was tiny and weirdly shaped
It did the job for an overnight stay and wasn’t too far from the cruise port
Stayed in September 2024
Reviewed: September 27, 2024
Roger
United KingdomBathroom far too small- almost an afterthought! Insufficient shelving, no drawers or hooks.
Clean , convenient.
Stayed in September 2024
Reviewed: September 26, 2024
Helen
United KingdomBathroom very small!
Not too noises very clean, beds comfy and breakfast excellent.
Stayed in September 2024
Reviewed: September 25, 2024
Prentice
United KingdomSlight annoyance at bedroom door lock. Door locks (in the may places I've stayed) need turning a full 90 degrees when you're in your room. It's extra security. I always check being a solo female traveller. My room door lock didn't (at least at first) I managed to get it to 45 degrees and no further. All you needed to do was push the door for the extra lock to spring open. Reported to reception who came up and said nothing wrong with the lock (apparently it was like that for fire reasons). Annoyed I wasn't taken seriously, it took a good 20min of playing round to get the lock to work properly. Stunned staff member didn't recognise the security issue and fobbed me off.
Hotel is close to the station and staff are generally very helpful and attentive. Request for a quiet room sent to hotel was arranged (very grateful for this - some rooms face the local student night club and unless you keep the windows closed you may as well go and join the party!)
Stayed in September 2024
Reviewed: September 25, 2024
Jennifer
United KingdomNothing, all good
The receptionist, Spencer, was friendly and really went out of his way to help us The breakfast was excellent Hôtel centrally located and convenient for ferry
Stayed in September 2024
Reviewed: September 25, 2024
Michael
United Kingdomall good
as allways the ibis was up to par we stay here each time we come to portsmouth
Stayed in June 2024
Reviewed: September 25, 2024
Martin
United KingdomOur stay must have coincided with freshers week at the university. There was a lot of noise until the early hours of the morning, which prevented a good night’s sleep in an otherwise exceptionally comfortable bed.
The reception staff were friendly and helpful; the room, although small, had everything we needed. Our stay was extremely good value for money.
Stayed in September 2024
Reviewed: September 25, 2024
Mike
United KingdomNothing I can think of
Very hepful staff who seem to work long hours - comfortabe - very handy for the centre of Portsmouth
Stayed in September 2024
Reviewed: September 24, 2024
Karen
United KingdomService for food was slow ,but very good when it arrived
All was as expected for a hotel room
Stayed in September 2024
Reviewed: September 23, 2024
Jacqui
United KingdomBit tricky to find the car park entrance in the dark, but not a problem
Proximity to the port with safe parking
Stayed in September 2024
Reviewed: September 23, 2024
Dowayne
United States of AmericaN/A
It was very clean and comfortable
Stayed in August 2024
Reviewed: September 23, 2024
Donald
UgandaThe small bathroom
The staff are helpful, location is great.
Stayed in September 2024
Reviewed: September 23, 2024
Narisa
United KingdomCar park doesn’t provide enough parking space. The bed is too soft so I woke up with back pain. The room is tiny. No air con in the room.
Location is very good as our son’s hall is nearby.
Stayed in September 2024
Reviewed: September 23, 2024
Lan
United KingdomQuite loud next to Astoria
Parking available
Stayed in September 2024
Reviewed: September 22, 2024
Mike
United KingdomVery small rooms and poor tv options -
Friendly staff - lobby atmosphere was brill, cool ship windows in bathroom,
Stayed in September 2024
Reviewed: September 22, 2024
Lisa
United KingdomParking, price high for what it offered Bathroom wasn't the cleanest
Location
Stayed in September 2024
Reviewed: September 22, 2024
Beth
United KingdomThe bathroom.was so small. My partner is 6ft and the toilet was too close to the wall. Shower was a tight squeeze.
Great location seeing my son in university halls
Stayed in September 2024
Reviewed: September 22, 2024
Paul
United KingdomDidn't pre book breakfast, so when we went down in morning they charged an extra £1.50 per breakfast, tried to book breakfast at reception but said had to do it prior booking, was told this was there policy, couldn't find this anywhere in policy
Location good, Room Spacious Breakfast good quality
Stayed in August 2024
Reviewed: September 20, 2024
Lia
CyprusVery clean room, bed sheets and towels very clean, the bathroom is a bit small but it's ok. Room met our expectations.
Stayed in September 2024
Reviewed: September 19, 2024
Carol
United KingdomBreakfast was quite expensive
Very close to railway station Easy to walk into the town
Stayed in September 2024
Reviewed: September 19, 2024
John
United KingdomBathroom is ridiculously small
Convenient and reasonably cheap
Stayed in September 2024
Reviewed: September 18, 2024
Boulton
United KingdomThe bathroom in our bedroom was extremely tiny. You had to shuffle sideways past the sink to get to the toilet! It was like a plastic portacabin positioned in a corner of the room.
Clean and tidy. Nice communal areas. Lounge/bar/restaurant Fast lift Lovely breakfast Adequate bar menu for meals
Stayed in September 2024
Reviewed: September 18, 2024
Angie
United KingdomWe're allocated a room with facilities for disabled guest, which wasn't a problem but we were not informed when we checked in.
Stayed in September 2024
São Vicente, Portugal
Lovina, Indonesia
Fairfield, USA
Lisbon, Portugal
Sintra, Portugal
Yavorovo, Bulgaria
Venice, Italy
Göreme, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content