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  5. Reviews of ibis Liverpool Centre Albert Dock – Liverpool One

Reviews of ibis Liverpool Centre Albert Dock – Liverpool One 3 stars

27 Wapping, Liverpool, L1 8LY, United Kingdom

#59 of 103 hotels in Liverpool

Guests' Choice

Review score

Based on 11308 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Could have done with a hand size towel. When I asked at reception, they told me they didn't have them. Would take my own if I stay here again. Not enough hooks in bathroom. Simple things, but would make a difference

    Staff very friendly. Room comfortable, shower excellent. Breakfast really good, lots to choose from. Ideally situated for Albert Docks. Didn't have to use our car until we went back home

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Pleasant, welcoming hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Everything went well. The room was comfortable with a large and comfortable bed, and the bathroom was well designed with a walk in shower (very important for us). The breakfast was tasty with several choices of food. The staff worked hard to replenish and clean as the hotel was very busy. Parking was also easy which was another big bonus for us, as other hotels in the vicinity don't have the same facilities.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not guaranteed parking so on first come first served basis, but didn't have an issue always managed to get space.

    Comfy room, v.clean. V.good location especially for docks area. But town centre not that far away. Had parking on site £10 per night/day.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    very pleasent experience
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 3 nights

    -

    breakfast spread was very varied.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    Excellent location. Need renovation of the rooms
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Furniture was old with a lot of marks Noise from outside and other rooms

    Location

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Excellent location, good on site parking, basic comfortable room , great staff and value
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    The ground floor room although extremely basic was clean and the bed comfortable. I did have a concern that in the event of a fire in the hall way to the room how could one escape through the window as this is one large pane of double glazed glass without an opening, this also prevented opening the window slightly for some fresh air.

    The staff were all obliging and all worked very efficiently not just on one task but several, The breakfast area was very workable and food selection was excellent and plentiful, very good in fact continental, a great atmosphere. We will stay at the IBIS again and we are careful on choosing value and location.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Excellent hotel location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    One thing we didn't like was the smell coming out from the toilet from our room. We had to open the window during the night.

    The location of the hotel is perfect first of all. It's near to the Liverpool ONE, Albert Dock and other main attractions. We didn't need to use any public transports throughout our visits in Liverpool because all the shops are from walking distance. The room we stayed in was decent and value for money. It was cleaned when we arrived. We didn't had any issues with the parking because there are enough parking spaces for everyone and the price for parking was reasonable compare to other hotel parking fees. Also, the staff members were polite and welcomed. Bravo Ibis Liverpool!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Perfect for a day and night out
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t fault it

    Excellent for city centre

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Step into bathroom

    Location good

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Basic accommodation.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Definitely would return
    • Leisure trip
    • People with friends
    • MyRoom by Borja: Historic Liverpool / Standard twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good Nothing to report

    Great location for everything, great price point would return here, Staff were extremely welcoming and well trained top marks

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    the room a bit bigger

    food was very good staff helpful room small

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Słów WiFi. Room poor soundproof.

    Close to ACC and the dock.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Great Hotel, Lovely View Over The Docks And River Mersey.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was exceptionally hot even with the air conditioning on cool, but on the plus side, the window opened, so let a bit of a breeze in.

    Warm welcome from reception, we were given a room overlooking the Albert Dock, which was lovely. Location to the arena was just a short walk away. About 10 minutes walk into Liverpool City Centre.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Great location for town & docks
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our particular room was an odd shape with an open wardrobe crammed into a space next to the bed. Yet there was a big space near the door not used, where a wardrobe would have been better placed.

    Good location, decent breakfast (extra cost), was able to bring my dog (extra cost)

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Great, clean and value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was really nice, clean and very welcoming

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    An enjoyable few days and would definitely come again.
    • Leisure trip
    • Couple
    • MyRoom by Borja: Historic Liverpool / Standard twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No mirror near the hairdryer No bedside table on one side

    Close proximity to Albert Docks and city centre. Excellent breakfast Friendly staff Car park adjacent to hotel

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing I didn't like, but could be more cheerfil

    Location. Catering pretty good.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Helpful staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Central location

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Great hotel location & value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom tiles was completely loose & came off the floor - reported this to receptionist was told no one works on Sundays! Unfriendly staff , no smiles

    Fab location

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was small to move round. Bed was massive but no space yo move. Shower leaked bur it did get sorted straight away.

    Location, breakfast, room was clean, staff were helpful & friendly.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room small and basic

    Small room but comfortable and clean...value for money is good

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    It was a good stay and I enjoyed the location thoroughly
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpet and the room had a particular smell that was not pleasant and did cause bit allergic attack for me. I believe the carpet could do with some deep clean

    The location was good and the bathroom was very clean and appropriately equipped and good sized

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    A lovely comfortable stay . This was my 3 rd stay here and will come back again. Love the bar and food area too. Easy to
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The step up to the bathroom

    Convenience , clean and friendly staff. Love this hotel

    Stayed in March 2024

Showing 1 – 25

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