10a Chestnut Plaza, Newham, London, E20 1GL, United Kingdom
#195 of 1,021 hotels in London
Guests' ChoiceBased on 2642 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 16 July 2024
David
United KingdomNothing
Location is excellent
Stayed in July 2024
Reviewed: 16 July 2024
Philip
United KingdomBuffet breakfast was a little disappointing, wry busy and some items not available
Excellent location at Westfield shopping centre and convenient for ABBA Are a Comfortable quiet room
Stayed in July 2024
Reviewed: 14 July 2024
Paris
United KingdomNo access to streaming platforms or option to cast to tv
Great location and decent sized rooms. Clean and well furnished.
Stayed in July 2024
Reviewed: 14 July 2024
Richie
United KingdomThey made an error on our booking by not ensuring we had a fold out bed, but when the mistake had been highlighted and no bed could be found, asked us if there was anything they could do to make it better and duly obliged.
The rooms were very clean and comfortable, the staff were extremely friendly and very accommodating for our every need (including my 2 year old son).
Stayed in July 2024
Reviewed: 12 July 2024
Andrew
United KingdomNothing
Perfect location ,good facilities staff very friendly , large comfortable room and bed.
Stayed in July 2024
Reviewed: 11 July 2024
Jordan
United KingdomClean, tidy, everything you expect
Stayed in July 2024
Reviewed: 9 July 2024
Amy
United KingdomThe staff didn't smile at all, didn't make you feel welcome at all and on the whole seemed pretty miserable!
The actual hotel and breakfast were great.
Stayed in July 2024
Reviewed: 9 July 2024
Janneke
NetherlandsThe only thing we liked less was a little annoying sound in the room at night. I seemed to come from the airco running, it was fairly lood.
The staff was friendly and helpful without being pushy. I also liked the calm vibe at the hotel, I felt relaxed. The breakfast was perfect and we could eat in the terrace which was extra nice. The rain shower was wonderful. The
Stayed in July 2024
Reviewed: 8 July 2024
Emma
AustraliaVery clean room, friendly staff, great location.
Stayed in July 2024
Reviewed: 8 July 2024
Lamberton
United KingdomThe door staff helped us when our uber taxi let us down the guy at door phoned us another taxi and walked us down the street to make sure we got it, he was a gentleman.
Stayed in July 2024
Reviewed: 8 July 2024
Elizabeth
United KingdomThe breakfast is fantastic, so much choice
Stayed in July 2024
Reviewed: 7 July 2024
Martin
IrelandGood Location and first class rooms
Stayed in July 2024
Reviewed: 6 July 2024
Gillian
United KingdomThought I had breakfast included as I am a genius 3 guest but I was charged for it
Position
Stayed in July 2024
Reviewed: 5 July 2024
Aoife
IrelandOur second time staying, hard to beat the location! Lovely rooms, very clean and staff are really helpful
Stayed in May 2024
Reviewed: 5 July 2024
Aoife
IrelandPerfect location, lots of amenities near by. The staff were so nice and accommodated an early check in for us.
Stayed in June 2024
Reviewed: 4 July 2024
Ravendell
CanadaThe thick carpet in the corridor makes it hard to pull suitcases around. One of the key cards did not work initially and I had to go to the front desk to get a new one. The staff on the ground floor was not always there and there was no way to call for them so we had to return at a later time to store the luggage after checking out.
Comfortable and clean, a pleasant stay overall. Comes with all the necessary facilities. Good security for luggage storage (in a locked room).
Stayed in June 2024
Reviewed: 2 July 2024
Pamela
United KingdomNothing
Very central to everything we needed
Stayed in June 2024
Reviewed: 1 July 2024
Andrew
United KingdomVery clean hotel, excellent location & very friendly, helpful staff
Stayed in June 2024
Reviewed: 30 June 2024
Fiona
United KingdomN/A
Staff were super nice and helpful.
Stayed in June 2024
Reviewed: 30 June 2024
Sultan
IrelandNothing really
Location & staff
Stayed in June 2024
Reviewed: 25 June 2024
Ian
GuernseyNothing
Loved the location, great for a concert
Stayed in June 2024
Reviewed: 25 June 2024
Jill
United KingdomNothing it was all good
Ideally situated within walking distance of tube and London Stadium. Rooms were clean with excellent facilities. All the staff we dealt with were helpful and friendly. Breakfast was excellent there were lots of options.
Stayed in June 2024
Reviewed: 24 June 2024
Amanda
United KingdomThe only issue we had was when returning to our hotel after the event at the London Stadium. We picked this hotel as it was only a short walk from the stadium. My wife was on crutches and the long walk around the shopping centre which included lots of steps was really not easy for her. Maybe knowing that you have guests at the stadium you should post a member of staff at the gate and allow them through on production of the room key.
Great hotel
Stayed in June 2024
Reviewed: 24 June 2024
Paul
United KingdomExcellent location staff were extremely helpful.
Stayed in June 2024
Reviewed: 24 June 2024
Lisa
JerseyGood location at Westfield Stratford. Close to London stadium
Stayed in June 2024
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